Best Water Damage Restoration in Chesapeake VA

I had a problem with my shower water not coming on.  The house was recent remodeled and the plumbers cut some corners with some valves. I called Roto-rooter  and the Service was absolutely awesome. Will Smith (cool name) came out and was courteous and fixed the problem quickly.  He grabbed a couple of tools and before I knew it the shower was running at full pressure He even gave me some advice about regulating water temperature for my faucet unit. I'll definitely will requesting him specifically if I ever have any more issues.

I scheduled for a technician to come out two weeks ago. He was kind, but wasn't able to clear the blockage in my plumbing or really make any progress. I was told he'd be contact another technician who could put a camera in the lines and at least figure out where the blockage was, and that they'd come by that day or the next. A week later, I hadn't heard anything. I called as was told a ticket would be forwarded about my issue. Two days later someone from the call center called me about my trouble ticket, and was told someone would be in contact. I called the next day because I heard nothing. Was AGAIN told the issue would be passed along. I called again today, was told my ticket was VOIDED and was asked if I screened my calls (I don't) and was told I need to keep an eye out and answer phone numbers I don't recognize l, because it could be a technician. I get a call soon after, and the camera tech realizes he doesn't have the right sized camera equipment for my situation, and would get in contact with the technician that did. I never heard anything back. I've paid over $500 dollars for services that have not been rendered, and am still unable to use my shower or kitchen sink without it coming up through the drain. I have no idea what the problem is or how to fix it. This is absolutely unacceptable and extremely subpar service, and a waste of my money.

Ernie and Carlos were amazing! Our sewage grinder pump went out over the Memorial Day weekend.  They showed up and had the new pump order to install the next day. I have had nothing but great experiences with the Chesapeake Office and will continue to use them for all our plumbing needs.