Best Sump Pump Installation in Chesapeake VA

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

I've been extremely happy with my experience working with Drain Wizard. I would use them again and would definitely recommend them to friends. After recent negative experience with plumbers, it was a relief to find a plumber who was honest, knowledgeable, and fairly priced. I had a major plumbing repair completed and trusted them to successfully complete all repairs necessary without overcharging or doing unnecessary work. Great to have found a plumber I can trust.

These guy bring a great combination of customer service and experience that I found to be unmatched when shopping around for a solid plumber. Highly recommend and would be happy to use them again.

This company is amazing!!! Efficient, prompt, personable and educated on the trade! Couldn't be more impressed! Will be using this company in the future.

Very professional. Answered all my questions. Did a great job on my bathroom fan. I would recommend

Payed Danta up front, big mistake. He took our money and did not complete project. City inspector was call and said they have no listing of him getting permits which I paid for. Will not return our phone calls. Do not pay him using Zella!!!Anyone going to use him please get his license plate number and his driver license first. And a picture of him and sent to me. I will give a reward.

I use them anytime I need help with my plumbing!  They do an excellent job, usually come out the same day (if an emergency) and are reasonably priced. Their technicians are also very knowledgeable.

Great experience from start to finish! Called on Mother's day because I thought my septic was full and over flowing. Bruce called his guys and tried to find someone that day, but was able to get someone out to me first thing Monday morning. Guy (the person who came out to pump) was very nice and was very patient with all the questions I had about the system, he took time to explain and show me everything. If and when I need help again, they will be the first ones I call!!

Would give them zero stars if possible.  
Hired them twice before and they were cheap but every time they left, my sinks would start leaking again after a few days.  Last time we hired them (because they were affordable and did a good job on our neighbor's house...so we kept holding out hope...) we called them to find and fix a bathroom leak.  

First day they showed up at 8pm and said it was too late in the day to fix the leak.  **the leak leaking and making a big puddle in our bathroom floor**  They left and LEFT the water leaking.  

Second day they didn't show up.  We called them and they told us they weren't supposed to come back till the following day.  News to us!  So leak continued leaking for THREE days while we waited.  

They showed up third day and decided nothing in our bathroom was leaking despite big puddle in the center of the floor.  We urged them to figure it out so they decided maybe the leak was coming from our refrigerator... some how flowing under the wall and ending up in the bathroom.  Made no sense to us.  But they pulled our refrigerator away from the wall, realized the water was not coming from there, left fridge pulled away from wall and went back to the bathroom.  Figured the leak might be coming from the sink but by then it was so late in the afternoon they couldn't stay to fix it.  
They left, we went to push the fridge back into place and found they'd RIPPED OUR BRAND NEW FLOOR.  

We called, left message that they'd damaged our floor.  No return call.  Next day they showed back up.  We pointed out the damage to the floor.  They denied doing it.  Blamed us.  They called their boss who told them not to fix or touch anything, to leave immediately.  He said he'd be there later in the day to look at damage to floor.  They left, water was STILL LEAKING IN OUR FLOOR.  

Boss never showed up or called to look at damage.  We called A-1 American the next day.  They showed up within hours and fixed problem.  No leaks in our house now at all.  

Been a month and we've never heard from Cassidy's.  They don't answer the phone now when we call.  Floor is still ripped.  

Cassidy's sucks.  They do NOT care if they damage your home and they obviously don't care about what kind of work they do once hired.  DO NOT HIRE CASSIDY'S!!!!!!!

Eric was a great and very personable!!! We had an emergency situation with the hot water heater in the attic and he came earlier than anticipated. Once he got there he quickly assessed the situation and communicated with me on a level that I could understand (since I'm not a plumber). He quickly began work and informed me of the cost prior. Made a recommendation of something else that was not necessary but recommended and explained why, which I understood and agreed to (and it didn't break the bank!). He tested the hot water prior to leaving and discussed cost with regards to moving the hot water heater from the attic. Eric also made me feel safe with paying by credit card and was able to swipe on site, without having to write down the entire credit card number. This was quick and affordable, our second time using them. A good experience in a BAD situation.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.

This review is for customer service only, it is not a review for actual service .  First issue I called 9/26 552pm, spoke with a woman said plumber would come to my home the next day but no time. 9/27 I call again 236pm woman tells me she has no record of me she will have scheduler call me right back.  No call. 9/28 I get a text plumber is come to my house today 11-3 I call them because I  have a VA appointment as I am a disabled veteran woman tells me well I emailed you at 5 am she told I'm a last priority due to home warranty

Worse service and crooked plumbing service ever, very shoddy and shady business. It's ran by a husband and wife team that essential want to get quick money and move on without fixing the problem. They also run under Underbudget plumbing name. Be ware and save your $$ and don't use them. Our management company has used multiple contractor in the past and this is a worse one. We love to support small businesses but this one is definitely a very shady one.

They keep rescheduling, they rescheduled me 3 times and they lie about it. They are not nice to their customers. Don't use them.

I would give zero stars if I could.
Through the negligence of this company we have been living without any heat in our home for six months. We got a BRAND NEW system from them through our warranty company. We paid thousands of dollars to Bell Cow out of pocket just for the new system to be installed incorrectly. They did not make sure the breaker could handle the new system nor did they even advise us that electrical would cause an issue. Now they are refusing to come and even look at their mistake with out trying to charge us even more.
Do not use this company.