Best Septic System Inspection in Chesapeake VA

I am so pleased with the fast response time by Brown Plumbing and Septic.  The techs, Stephen and Frank were very courteous, polite, and professional.  They each went above and beyond what I would have expected.  My septic system was cleaned thoroughly and they answered many questions that I had and were very helpful in making me more aware of how a septic system works.  I will highly recommend Brown Plumbing and Septic to all of my family and friends. Thank you Stephen and Frank!!!

I waited an entire week for an appointment from these people. 1/2 before the appointment I received a call stating that people didn't have heat and my appointment would have to be rescheduled for later in the week. When I explained, that people do have jobs, I suggested tomorrow. Lupi stated they were all booked up for that day. A true professional would have made room at my convenience to look at my job. sometime during the day opr cancel out someone like I was cancelled. VERY Poor customer service. Quite frankly, it's not my problem that they do not have enough staff to cover emergencies and quotes. I am a high ranking Vet and implore all my Vet friends and everyone else to stay as far away from Cassidy as you can !!!