Best Laundry Room Remodeling in Chesapeake VA

This review is for customer service only, it is not a review for actual service .  First issue I called 9/26 552pm, spoke with a woman said plumber would come to my home the next day but no time. 9/27 I call again 236pm woman tells me she has no record of me she will have scheduler call me right back.  No call. 9/28 I get a text plumber is come to my house today 11-3 I call them because I  have a VA appointment as I am a disabled veteran woman tells me well I emailed you at 5 am she told I'm a last priority due to home warranty