Best Kitchen Remodeling in Chesapeake VA
These folks provided wonderful, professional and quick response to my leaking water heater problem.
Very professional and hard-working plumbers that got right to work upon arrival on a difficult to access attic water heater replacement job and finished in about 2 hours and took great care to clean up afterward and not make a mess in the house in the process of carrying the old leaky tank out. Would definitely recommend and use these great folks again.
Very professional and hard-working plumbers that got right to work upon arrival on a difficult to access attic water heater replacement job and finished in about 2 hours and took great care to clean up afterward and not make a mess in the house in the process of carrying the old leaky tank out. Would definitely recommend and use these great folks again.
Portsmouth, VA 23704
I had bought a new LG gas range that stuck out about 8 inches from the wall because of the gas connector being an older version. I called Herb & he was out here within 20 minutes to take a look. Then he came back out the very next morning (GREAT customer service). Now my range sits beautifully flush with the wall. He did an incredible job, quick & efficient. Herb left the area even cleaner than he found it (contrary to another review I saw on here). He even took the time to explain to me everything he was doing & how my gas lines are set up in my home. The pricing he gave me was also more than fair. With everything he did here, I really feel like I got a DEAL. He is also very personable & kind. My little 3 year old just loved talking to him & playing yo-yo. You just never find wonderful service like this anymore & I am so glad I decided to go with his company. I will definitely be calling him in the future with any other gas, plumbing, or contractor work I need done. Thanks Herb!!!
1101 Land Of Promise Rd, Chesapeake, VA 23322
Work by plumbers was good. Communication from Office manager was the worst. I'm not sure why she even has a job. She's short, rude, acted like I was not important that her business is with the insurance company and not me. I'm trying to reach the owner of the company. They replaced my outside line that had just been replaced less than a year ago. They were suppose to replace my line (where the problem is) under the house. Major mistake. Dug up my entire yard broke water line then replaced everything but the line UNDER THE HOUSE! What a mess! Yes my plumbing works now but only until the line under the house clogs again. I'm not at all happy. The one star is for the plumbers Sheri get a huge thumbs down. My yard still looks like a crime scene.
3406 South St, Portsmouth, VA 23707
Extremely dissatisfied. I would not recommend using Big Dave's Plumbing at all. Dave was supposed to come out to take a look at a leak in my ceiling this past Thursday. I waited an hour and a half for him to show and he never did. When I called to see what the hold up was, the woman who answered the phone told me Dave forgot and could come another day. So we rescheduled for this morning. After not showing up once already, he was 20 minutes late today. When he arrived this morning, he backed into my driveway and hit a car that was parked behind him. I heard it and saw it from inside through the window above the driveway, so you know if I heard it from inside the house, he had to have heard it/felt it in his own vehicle. I went out to see if there was any damage to the car and as I walked out, he stepped out of the van. He said nothing to me, just carried on about his business until I said did you just hit this car? (I knew he did because I could see the hitch pressing into the license plate and grill). He acted shocked and walked over to see that he had indeed hit the car. He pulled his van forward so we could see how extensive the damage was and luckily the only damage was a bent plate. In this situation, you would expect or think that the person who hit your car would apologize but rather than saying I'm sorry or of anything of the sort, he chuckled and said I really dodged a bullet there and walked away. Once he came inside, he made a enormous mess from cutting holes in the ceiling (dust, Sheetrock pieces, paint chips, insulation) all over the place. He laid down a drop cloth that the majority of these things fell on but somehow ended up getting it all over the place and furniture. He minimally swept the floor but left the floor and couch still looking a hot mess. He also went into the attic and when he came down, he got pieces of insulation ALL over the carpet and didn't bother to clean any of that up either. To top it off, right before he left he even made sure to comment on how terrible the kitchen floor was (not because there is anything wrong with it but because that was just his personal opinion). Dave came to the conclusion this was an HVAC issue and that he could not fix it and I couldn't be more happy that I'll be working with someone else to remedy this situation and not this company. I normally am not one to trash places on yelp, especially small businesses, but everything about this was unprofessional and inconsiderate. The one and only nice thing that I have to say about this company is the woman who answers the phone is very kind. Other than that, I have nothing positive to say.
Chesapeake, VA