Best Deck Construction/Replacement in Chesapeake VA

Cecilia's replaced for me a fridge ice maker water supply line. I am extremely happy with the work done and the prices were very reasonable. I obtained their quote through the Yelp system and had a lengthy phone conversation with the owner. He was patient and interested in my thoughts about the job. The technician (owner?) showed up on time, was very professional and did an excellent job. My crawl space is difficult to work in, which I warned the technician about, but he had no complaints and said don't worry, it's just part of the job. Instead of installing thin tubing, he installed 1/2 inch tubing ending behind my fridge with a wall mount and cut off valve. It looks great. My ice maker is working at twice the speed it originally worked (seriously). I recommend Cecilia's in the strongest possible terms. They do outstanding, professional work at reasonable prices. I will definitely use them in the future for other projects

This review is for customer service only, it is not a review for actual service .  First issue I called 9/26 552pm, spoke with a woman said plumber would come to my home the next day but no time. 9/27 I call again 236pm woman tells me she has no record of me she will have scheduler call me right back.  No call. 9/28 I get a text plumber is come to my house today 11-3 I call them because I  have a VA appointment as I am a disabled veteran woman tells me well I emailed you at 5 am she told I'm a last priority due to home warranty