Best Drywall Water Damage Repair in Chandler AZ

I called the office and made an appointment for someone to come pour a shower pan.  They sent someone out to measure and I scheduled the appointment.  I took a day off from work to be home for the person to come do the work.  He was 2 hours late.  He came to the house and looked around and said he needed to go to Home Depot.  He then called me from Home Depot to tell me that the pan was not in and that the only size they had was bigger than what I wanted but that was gonna cost $200 more.  I met him at Home Depot where I discovered that my order to have a shower pan poured had somehow been changed to them ordering a pre-fab fiberglass pan.  I explained that that was not what I had requested and that we are going to tile the shower therefore I cannot use a prefab pan.

The man went out to his truck and called his office who then said that they could do what I asked but that it would be the following week before they could do it.  I explained that was unacceptable as I had someone else coming to hang concrete board the very next day based on my appointment with them to have the pan done.

They finally agreed after quite of bit of arguing that they would do the work on Saturday the way I had originally requested.

Now comes Saturday and my appointment was at 8:00.  At 8:30 I get a call from the worker saying that he had overslept but that he would come.  3 hours later he arrived.

Now the pan is in and it seems to be a good.  When the tech left he had me sign something saying the work was done and advised I would receive an email w/ a link to pay.  Sure enough, Monday morning I received a link w/ a bill marked Past Due.  I called the Manager John and asked why my invoice was marked past due.  He stated that is just their system.  I also asked if he had received my message about the tech being 3 hours last on Saturday and he said yes... Sorry about that.  That was it.

They screwed up my original order; Their tech was 2 hours late the first time; I lost a day of work because they screwed up the ticket and could not do the work they were supposed to do on the day they had it scheduled; rescheduled and the guy was 3 hours late and then I got a past due invoice and the best I could get was a sorry about that.

Be cautious using this company.  The end result was pretty good but getting there was a real headache and they take no responsibilities for their mistakes!

I am not sure I can express in words how wonderful the experience and quality of work Craig on-site and Andrew in coordinating in operations .  We installed an eco water treatment system, Kitchen water filtration system, and a routine repair on a bathroom sink.  It was greeted promptly, with a quick visit to the house, an outline of options.  Craig listened to what I said, researched something I had heard of, and produced it within a week even in the midst of COVID.   While onsite on that project, he noticed an existing issue and potential problems  developing with my water heater.  No urgency on it just fact and possible issues.  Again, my options were outlined in discussion as well as on the contract.  We ended up purchasing an instant hot water heater system that has completely solved all of our water problems (running the water for 10 mins before it gets warm).  All paperwork was completed electronically so quickly and easily.  Then as a complete surprise, they sent me an Amazon gift card with a nice note of thanks!  Who does that these days?  You will NOT be sorry.  You do not have to have a large project or the most expensive.  Call them, what are you waiting for?  Now to know they do electrical and remodeling work - wow!  I'm in.

Doug is very responsive and also patient. He picked up my phone, explained how much everything would cost. Also he arrives on time as he promised. The work is done quickly and with high quality. I would hire him again to do some handyman jobs in the future.