Best Backflow Services in Albuquerque NM

I have worked for companies that either used Donner Plumbing or had them as a client. I needed a plumber in a hurry and had called one I had previously used before but refused to bill me. I called up Donner and spoke with I believe his name was Kyle. He fixed me up with a plumber the next day and billed me. We still have companies that believe in customer service and Donner Plumbing is definitely one of them!

We tried to get our toilet to stop rocking. The bolt broke off when we tried to tighten it. When we removed the toilet we discovered that the toilet flange was completely rusted. We got the referral for Ramos Plumbing from our neighbor. They arrived exactly as scheduled and gave us an estimate. They happened to have a break in their other jobs so they were able to do the work right away.
We figured since they were already in there they could replace our leaky shower valves. Both jobs were completed quickly, efficiently, and no mess left behind. They were so courteous. We are extremely pleased.

Jorge is the best!! Extremely customer focused, knowledgeable, dependable....quality work and fair pricing.  Anyone in need of plumbing services in the Albuquerque to Santa Fe area should absolutely call Castle Peak Plumbing, Heating and Air Conditioning.  We wouldn't even think of calling anyone else!!!

I was extremely lucky to be referred to Eli at ER Water Services when my water wouldn't turn on. Eli came out to our home at 9pm to check our well, and unfortunately our well pump needed to be replaced. That next morning Eli found us a pump and went out of his way to pick everything up, which was over 200 mi round trip. They came back that night and replaced our pump and our water was back up and running by 10 o'clock. Eli mentioned that he comes from 3 generations of water technicians and how fast and efficient they worked proves his credentials. Moreover, they were courteous, kind, and affordable, making a desperate situation easier to handle. I highly recommend ER Water Services for anyone needing fast reliable 24hr services. Thanks so much!

It is now Wednesday evening. I had a leaking hose bib.  I called early Monday morning and was told someone would be out the next day between 11:00 and 1:00  (closer to 11).  We briefly discussed the issue, he gave me a verbal quote.  He seemed very friendly and willing to help.  He had my phone number and I gave him my email address.  

He did not show up and made no contact with me.  I understand that my problem was minor and that things can come up, but still very poor customer service.  I will not be calling again.

Great response time! I had a hot water leak and I knew my hot water tank had finally kicked the bucket. I was given a time frame for when Preston would arrive and he called early and asked if he could swing by. I was really worried about the leak so I was relieved to have him come early. He was very professional and showed me where the leak was coming from and what was wrong with it. He recommended a new one which I agreed with. I asked nervously when he could return to replace the tank and to my relief he said he would be able to get it done that day. I know have blissful hot water. I'm so relieved and thankful. Thanks Preston!

Needed a sudden extreme repair for my refrigerated air system. Western Mechanical provided immediate service, clear and fair pricing, thoroughgoing diagnostics and excellent repair. Professional through and through. Wouldn't hesitate to recommend them for all such work.

We had an issue with our spare toilet. The toilet would backup into the bathtub. We called these guys and they came out. Nice guy originally, who fixed the toilet. I say fixed because later that night (after hours of course) the master bath backed up. We flushed the spare toilet, and it backed up into the master bath. So now we are down both bathrooms. I call A1 back, the lady informed me that she could wave the earlier charge, but now will have to charge me after hour fees! I asked why the charge when the original problem has not been fixed. She raised her voice with me after that, and kept talking over me. When I asked her to not get an attitude with me, or I can call another company, she hung up on me.
So, never the less, I am now calling TLC Plumbing. Let's hope they can fix this!!!
Update: TLC fixed all issues.

This is comedy. A1 plumbing just called saying there is an outstanding fee for $95. I explained what happened and said the fee should be dropped for services not rendered. She put me on hold to talk with the manager. Came back online, said the fee will be zeroed out and promptly hung up on me! At least they are consistent with being rude in multiple departments...

Abdul saved my life during this heat wave. I had paid another person, a handyman, to service my air conditioning before, and over 5 years, the handyman had destroyed it. I only found out about it when the handyman was taking a wire brush on a drill to try to get the scale off the grille, which should not even have been there. I haven't even been able to use the air conditioning unit, a MasterCool, since then, for at least a couple of years. I was able to open windows at night and use fans when the highs were mid-90s and the lows in the 60s, but not during weather like this heat wave. I was very upset with the handyman because when I purchased a MasterCool, I thought I was all set and then I had no use of it at all.

Abdul came out and evaluated the damage to the MasterCool last Friday, and did not charge for the visit. His policy is to offer free estimates. He sent me a quote and allowed me to start the job with only a deposit. He purchased the needed supplies and then he came out on a Sunday in the late afternoon to get the repair work done and spare me any more discomfort before the weather on Monday which reached a high of 104 degrees.

Abdul replaced the motor and the mounts and the pump and he cleaned up scale and rust. A MasterCool has a rust-free reservoir. I don't even know how the handyman managed to do the damage he did. Abdul did not charge for the visit being on a Sunday, and he charged a fair price for the extra cleanup involved, according to his quote. When he was done, I had cool air, a quiet cooler, and the great performance of a MasterCool, which I had never had since I purchased it, because the same handyman had set it up the first time. Now, with Abdul, I found the right person to get the job done, because he took care of the MasterCool like an expert and cleaned up all of the damage. Abdul truly cares about helping people and he will do right by you. I will definitely use his services again.

The one negative review makes no sense to me because it was the opposite of my experience with Abdul, because he was so kind with me. Also, a customer approves an itemized quote with a price before any work gets done. Abdul would not have charged without a signed quote.

Abdul went above and beyond to make sure I was OK, with no extra charge for weekend repair, and even worked with me so I could manage to pay to get the job done. He  got my MasterCool in great shape for the first time since I purchased it. Thank you Abdul!

they got me onto the schedule asap; prompt and courteous.  quickly troubleshot the issue and fixed it without fuss.
now they are my go to team- they cleaning up a mess ac & r left me with.

These guys are disorganized and it seems that they only have one screwdriver. One camera. One saw for the entire company.  They are very disorganized and the front office seems to make appts for crews assuming the one regular tip Phillips screwdriver will be available and not in Los Lunas if needed in rio rancho.

These guys took care of me in replacing a tankless water heater. Unlike dealing with the big companies this is dealing with the owner and one on one service.  I would highly recommend them.  I have used TLC and Wagner in the past and this company is much better- talk to Max

Service was good. Problem solved. Guy charged us for standing around gabbing time, lesson learned- lol- overall good service. Should the need arise, will most likely give them a call.

Charged me full price for a job they did not do, so I had to pay a second plumbing company to come out and do the job that same day (TLC Plumbing did a great job). Then said they would credit that money I had paid to another job I needed done, but they only gave me a partial credit. Total bait and switch move, since they didn't mention the partial credit until after the work was done. While doing work at my house they busted the brand new lines to my Swamp cooler and refused to fix them when I called and told them. Poor customer care, poor business practices and not good plumbers.