Best Water Heater Installation in Albuquerque NM

New Mexico Plumbing and Mechanical were very professional, courteous , respectful, and took great care in providing the service without making an extremely hard job really a messy one.  I had NM Plumbing & Mechanical install a new refrigerated air conditioning unit, converting from swamp cooling and I couldn't be more pleased with the entire job - from the initial quote for the job, the installation, to recommendations on how the new unit would operate more effectively, to the finished job. Extremely satisfied with the effort made to limit my inconveniences during the whole project.

Hottest stretch of the summer and our Air Conditioner starts making weirder noises than usual. We called around and people were booking 2-3 weeks out. We just happened to get a flyer from our realtor that day, one that recommended a few service people, including Sky Swanson. We called. He answered. He showed up THAT DAY to check out the system.
Sky addressed the immediate issue, creating temporary solutions that kept us going until we could make a decision about:
- replacing the AC unit (for which the coolant was no longer made, so that was kind of a no brainer)
- replacing the ductwork with larger-diameter ducts to accommodate the parts of the house that had been added before we moved in 26 years ago
- replacing the entire furnace which was already 17 years old and kind of hacked together and not especially efficient
We got bids for all 3 options and ended up with one of those as-long-as projects, the short version of which is that we have a brand new heating and AC system. Beautiful work, MUCH more efficient, and we can barely hear the new AC unit, even when we're outside sitting near it.
I can't praise Sky's work, problem-solving skills, and can-do attitude enough. Super nice guy, creatively and technically accomplished, neat and considerate, and totally committed to us being happy with his work. It's been several weeks and everything's been working brilliantly.

Great service, quick work, on time abd made the whole process headache free!

Prices were very fair, much better than the other big names I've used in the past

Recommended!

Just great service all around!  So nice to see a local business, minority owned doing so well.  Their customer service, attention to detail and follow through on the job is a breath of fresh air.

Just used Rocketman for the third time in a year today, and I cannot recommend them highly enough.  They have cleared our sewer line, replaced our water heater, and today replaced our main water line into the house.  They are very responsive and priced fairly.  The work on the water line was truly exceptional.  They were able to accomplish it all in one day.  They left the yard the same way they found it, including laying new plastic under our rock.  All work was accomplished without having to break the sidewalk to access the city meter.  Every inch of dirt was cleaned up.  Every plumber they have sent us has been top notch, and today we got to work with the owner Kyle.  Do not hesitate to call Rocketman for your plumbing needs.

Excellent service and informed me of things that did not need repair, just adjustment. It was very hot but Dean got everything done. I am hiring them again to re -connect plumbing in new kitchen sink.

Purchased an HVAC mini-split zoned by room central system from them in 12' to replace an out of date furnace and swamp cooler combo.  Good system.  Fast forward 6 years.  One unit stops function.  Yes, it naturally is already out of warranty.  However I call them since they know the install and learned that  the husband/wife combo is now just the wife and the husband who I worked with is not longer involved.  Not good-she is uncaring and difficult to work with.  I try to get them to come out and check it out and that is a fiasco-first it is brutal to even try to get something scheduled and then they want to charge me time and a half to diagnose it after I get off of work at 5 pm-they say that is after hours.  I was already a customer and this is how I am treated.  

I finally decide to use another HVAC contractor that is licensed for install/service for Fujitsu as the manufacturer and lo and behold they immediately ID the issue is that the units were installed WAY TO CLOSE to the ceiling which hinders airflow and leads to air blower failure.  The crazy part is that the instructions for proper install are right there in the standard owner's manual.  

I mean how can they get that wrong?  I hired them to follow the specs and protocol as a licensed contractor for Fujitsu who has installed this prior to mine and they total got it wrong for all 3 indoor wall units in the house and it was not even close-the clearance is supposed to be 18 and all 3 are 12 or less-how does this happen and who knows how many other customers have been impacted?!  Hello pending small claims court suit-I had to spend over $1000 to get this diagnosed correctly and get a new blower installed on the unit in question-who knows how much more I will have to pay if the other 2 go out as well.

Great service.  Was expecting a long wait for service on the swamp cooler but was able to schedule it the same day.  Technician was knowledgeable, professional and had the unit working within two hours.  When I called their main office both people I spoke to were personable and pleasant.

***Update***
After completing their job, they left a few things behind that they were supposed to come back and pick up. We'll it has been a few weeks, and they still haven't picked up the old toilet and concrete. They keep saying they will pick it up the following day and still nothing. Every time I open my front door I see a toilet and if I open the back door I see the left over concrete. Don't get me wrong their work was awesome, it's just the after mess that I'm still having to deal with. If it doesn't get picked I am going to have to pay for someone else to pick it up which is annoying because that's more money I have to pay for someone else to pick up the mess.

For the past 2 months, we have been having trouble with our tub. It wouldn't drain while in use. Once it started to drain, my kitchen would get flooded. We had called 2 different companies, and the first company couldn't figure out the issue and made an opening in the wall, which they didn't patch up because that wasn't their expertise. Second company came out twice, the first time the guy didn't have the proper equipment to look further, so he ended up sending a second guy to follow up. The second individual came and started it, giving us a quote and what the process was to get it fixed. we had asked him if he knew the backstory to why he was there, and he said NO. He was unaware of the situation but was quick to give us a quote when the problem hadn't been found just yet. We end it up canceling with them to look for the cause. I ended it up with Louie & Sons through Yelp and read the reviews, which made me call them. Louie came and was able to figure out the problem, which was old piping and not the right pipes for the water to properly drain. His quote was half of what the second company had given us. It took Louie and his company 2 days to finish up the work.Their work was amazing. They cleaned up after themselves, they made little to no mess, and replaced the concrete on our floor. They also found some leakage, which they also fix. We also asked them last minute to replace our toilet since it was a bit old, which they did. Other companies could just simply say we can come another day and replace that. We will definitely keep them as our go-to for any plumbing issues.

These guys are disorganized and it seems that they only have one screwdriver. One camera. One saw for the entire company.  They are very disorganized and the front office seems to make appts for crews assuming the one regular tip Phillips screwdriver will be available and not in Los Lunas if needed in rio rancho.

Eric is a class act. This owner operator not only showed up on time but did a fantastic professional job.  He's honest, courteous,  and goes out of his way to do a great job. He may not pay for the yelp reviews so this one is on the house, great job and a great guy, highly recommend and I don't do that often.

Business is very unprofessional and very over priced. Contacted in for them to come out and my scheduled time was 2-4pm received a call at 3pm saying they will be here slightly after 4pm. I contacted in and left a voicemail at 5pm, and they did not show up until 6pm. Quote received was ridiculously high. Twice the national average nearly for the job, nearly 2x the cost for the same thermostat that can be picked up at best buy, $3850 for $1000 worth of material (which they say is because of labor but they already charged labor before). I contacted in for my parents as my parents are very old and can't handle the stress of contacting companies and was told this is not eligible for a military discount (even though my father is a 23 year air force vet) and its my parents house and the work is being done on my parents house. Very unprofessional and ridiculously overpriced.

They showed up on 1/12/21 to give an estimate fora hvac  system. He had to access the crawl space in our upstairs and in doing so dropped the cover down the crawl space which landed in the ceiling of our downstairs bathroom making a hole in our ceiling. The owner was made aware and did not contact us for repairs until I called the company multiple times. When the repair person finally came to fix our Sheetrock, I told him I thought I had the right paint color but I wasn't sure since it had not been opened since I moved in. When he painted the ceiling it was obviously the wrong color paint as my ceiling is white and the color was a dark yellow tan. he said he would call me to schedule a time to come back, he never called. I called the company two more times and the owner never reached out to fix the issue. Now I am left with an off colored yellow patch in my former perfect ceiling all due to this company not caring that this issue had happened because of them in the first place.

I wouldn't recommend this company. When I call about prices, they told me the diagnosis was for free. Well, now I have a bill of $90. When I called the owner, he was yelling at me and being disrespectful that I either pay or he will send the bill to collections. He only cares about money. Please, be aware!