Best Tile Installation in Albuquerque NM
Plumbing Service
I WOULD NOT RECOMMEND THIS COMPANY AT ALL!!!.
ABSOLUTELY THE WORST PLUMBING COMPANY I HAVE EVER WORKED WITH.
DO NOT USE THEM. DO NOT BE TAKEN ADVANTAGE OF LIKE THEY DID TO ME.
The plumbers they sent were completely clueless.
The lead plumber, upon arrival asked DO YOU HAVE A PRV? I informed him that I do not know what that is (I am not a plumber). His response was THEN YOU DO NOT HAVE ONE.
I called them to install a water flow unit in my toilet tank.
Once installed I was informed that now the water line to the toilet tank was leaking and needed to be replaced. The plumber told me to shut off the main water line for the whole house, which I did. With the new water line to the toilet tank installed the plumber told me to reopen the main water line for the whole house. Once reopened
now we have: NO WATER FOR THE WHOLE HOUSE!!
Additional plumbers showed up at the house to assess the problem. The lead plumber (WHO IS CARRYING A GUN UNDER HIS SHIRT) said that the VALVE for the main water line for the whole house was bad and needed to be replaced. They replaced the VALVE and still: NO WATER FOR THE WHOLE HOUSE!!!
The lead plumber stated that their must be ice stuck in the water line from the water meter to the house. I told him that can't be because I had water in the house at 11am this morning PLUS, it's 56 degrees out and was 38 degrees last night. The lead plumber used an air compressor to blow out the line. When that didn't work the lead plumber provided water and asked that I boil it on the stove with me telling him again that it can not be ice in the line. After pouring hot water down the line still: NO WATER FOR THE WHOLE HOUSE.
After this FIASCO the owner of the company came to my house and advised me that I WILL HAVE MY DIGGERS HERE IN THE MORNING AND I WILL HAVE TO CHARGE YOU FOR THAT.
With that the plumbers left and NO WATER FOR THE WHOLE HOUSE overnight.
The next day the diggers arrived and found the problem...
the PRV (remember that question) valve failed and they removed it an now I have water to the house thanks to the diggers.
It should be noted that the lead plumber had a GUN UNDER HIS SHIRT which I saw numerous times while he was working.
I have a license to carry a gun. That said: I have rules I put in effect for myself. I never go into anyone's home or get into anyone's car without them knowing that I am carrying. They have the right to know who has what in their personal space. I find it totally disrespectful to not give them that information. What if there are kids in the house???
I knew I was being over charged on the bill. When I told the owner that fact, he immediately dropped the bill by hundreds of dollars! That's the oldest trick in the book that many used car salespeople use.
I told the owner that I agreed to a bill for a certain dollar amount via the phone. However, your written bill shows my quoted dollar amount PLUS TAX but a Tax dollar amount is not displayed on the handwritten bill.
The owner said: NO TAX!
I advised the owner via a text message: Starting July 1, 2019 both in-state and out-of-state companies doing business in New Mexico became subject to a new State Tax law initiated by House Bill 6, signed into law on April 4th.
THE NEW LAW REQUIRES TAX TO BE DISCLOSED ON NEW MEXICO SALES RECEIPT.
I never heard from the owner again.
It should be noted that one of their phone numbers listed on their company letterhead is a NOT IN SERVICE phone number and the other listed phone number has a full mail box each time I called.
OVERALL, THEIR COMMUNICATION AND PROFESSIONALISM WAS AN EXTREME LETDOWN.
ABSOLUTELY THE WORST PLUMBING COMPANY I HAVE EVER WORKED WITH.
DO NOT USE THEM. DO NOT BE TAKEN ADVANTAGE OF LIKE THEY DID TO ME.
The plumbers they sent were completely clueless.
The lead plumber, upon arrival asked DO YOU HAVE A PRV? I informed him that I do not know what that is (I am not a plumber). His response was THEN YOU DO NOT HAVE ONE.
I called them to install a water flow unit in my toilet tank.
Once installed I was informed that now the water line to the toilet tank was leaking and needed to be replaced. The plumber told me to shut off the main water line for the whole house, which I did. With the new water line to the toilet tank installed the plumber told me to reopen the main water line for the whole house. Once reopened
now we have: NO WATER FOR THE WHOLE HOUSE!!
Additional plumbers showed up at the house to assess the problem. The lead plumber (WHO IS CARRYING A GUN UNDER HIS SHIRT) said that the VALVE for the main water line for the whole house was bad and needed to be replaced. They replaced the VALVE and still: NO WATER FOR THE WHOLE HOUSE!!!
The lead plumber stated that their must be ice stuck in the water line from the water meter to the house. I told him that can't be because I had water in the house at 11am this morning PLUS, it's 56 degrees out and was 38 degrees last night. The lead plumber used an air compressor to blow out the line. When that didn't work the lead plumber provided water and asked that I boil it on the stove with me telling him again that it can not be ice in the line. After pouring hot water down the line still: NO WATER FOR THE WHOLE HOUSE.
After this FIASCO the owner of the company came to my house and advised me that I WILL HAVE MY DIGGERS HERE IN THE MORNING AND I WILL HAVE TO CHARGE YOU FOR THAT.
With that the plumbers left and NO WATER FOR THE WHOLE HOUSE overnight.
The next day the diggers arrived and found the problem...
the PRV (remember that question) valve failed and they removed it an now I have water to the house thanks to the diggers.
It should be noted that the lead plumber had a GUN UNDER HIS SHIRT which I saw numerous times while he was working.
I have a license to carry a gun. That said: I have rules I put in effect for myself. I never go into anyone's home or get into anyone's car without them knowing that I am carrying. They have the right to know who has what in their personal space. I find it totally disrespectful to not give them that information. What if there are kids in the house???
I knew I was being over charged on the bill. When I told the owner that fact, he immediately dropped the bill by hundreds of dollars! That's the oldest trick in the book that many used car salespeople use.
I told the owner that I agreed to a bill for a certain dollar amount via the phone. However, your written bill shows my quoted dollar amount PLUS TAX but a Tax dollar amount is not displayed on the handwritten bill.
The owner said: NO TAX!
I advised the owner via a text message: Starting July 1, 2019 both in-state and out-of-state companies doing business in New Mexico became subject to a new State Tax law initiated by House Bill 6, signed into law on April 4th.
THE NEW LAW REQUIRES TAX TO BE DISCLOSED ON NEW MEXICO SALES RECEIPT.
I never heard from the owner again.
It should be noted that one of their phone numbers listed on their company letterhead is a NOT IN SERVICE phone number and the other listed phone number has a full mail box each time I called.
OVERALL, THEIR COMMUNICATION AND PROFESSIONALISM WAS AN EXTREME LETDOWN.
Albuquerque, NM 87124
Plumbing Service
Do Not hire these guys. They never finished the job and left their garbage on my patio. I cannot believe the lack of integrity they displayed. Save your money for a professional that will do the job right the first time.
Albuquerque, NM 87131