Best Pipe Installation in Albuquerque NM

Prompt response to Request for Estimate, scheduled for a Mon a.m. repair, even though it was a holiday (Memorial Day), completed repair in less than 2hrs, and stuck to the estimate that had been provided.  Was advised by Tech that I would be notified via email with invoice; received email same day advising that IF I didn't pay by end of day, there'd be penalty charge -- would have been nice to have understood that up front ... but, all in all, will use again in the future.

Beware of this company.  They sent out two technicians to service my air conditioners.  I'm not sure what they did while they were here.  The cameras caught one of them standing around most of the time. By the time they left several hours later, one of my units had been drained of refrigerant and was no longer working.  When I questioned the technician about why he would have done that, he maintained that there was a leak in the line.  I told him there was no leak in the line, as I had not had any problem with the AC.  I asked him what I was supposed to do now that the AC wasn't working, and he told me they could write an estimate to come out and restore the refrigerant to get it working again.  I told him I was having a gathering that weekend and could not afford to not have a functioning AC, and that they shouldn't have done that.  I contacted the office immediately and didn't hear back until 4 days later.  Meanwhile, I was able to get technicians from other HVAC companies out here to give me estimates, and ended up spending nearly $2,000 to restore the system.  While the company initially apologized for the error, they only agreed to not charge for the visit, but the owner refused to compensate me for the costs I incurred to have the unit cleaned and recharged with refrigerant.  I was very disappointed that the owner did not step up to do the right thing.

Great office and dispatch coordination and service!  This company was very responsive and professional, resolving my clear-outs overflow and pipe back-ups.  It is the 2nd time in 8 years they help me and I could see that their high service standards have been consistent. From now on, it is my go-to-plumbing and drain company.
Thank you Brian and Samantha.

These guys are great. I have had them out 3 times. The first guy was a bit cranky, so I thought that it might effect the quality, but I was wrong. He had solid work, worked at a fair pace. The second guy was even better! He was super knowledgable, methodical and did not waste one bit of material. Very clean job. And it was a difficult job (triple sinks, water heater and water filter). Most of all, the management was outstanding. We ran into some hiccups with materials, but these guys were on it. Quick to make it right and straight-forward. I always judge companies by how they handle the difficult situations. These guys nailed it! I'll recommend and be back!

I noticed water stains on the inside of the cabinet under my kitchen sink. I saw that Louis had good reviews on Yelp so I called. We scheduled for him to come the next day. He was friendly and professional. It turns out the pipe coming from the wall was corroded and leaking and he was able to replace it. The bill was very reasonable and he was done quickly. From now on, whenever I need a plumber I'll call him. Also, he does cooler startups and shutdowns for about half the cost of the service I've been using, so I scheduled for him to start mine up in a few weeks.

We recently moved into our house and had major plumbing issues. MGP is top-notch! They were so clean, professional, and helpful! My husband was deployed, and I'm nervous about letting people into my home, but I had no problem letting them in my home and leaving while they were here! The prices are very fair, and they offer a military discount. While stationed in Albuquerque, we will never use another plumber. I Would 100% recommend MGP Mechanical!

Just signed up for the heating & cooling preventative maintenance at my mom's house. They have been responsive, thorough and prompt. Thank you!

I called this guy's plumbing for a new swamp cooler, got an estimate for 6812 model. Days later, I asked if they can install ASAP if they can.  They came , I felt great.  

However the invoice I received later on was a  lower quality /cheaper model, not the one I was told and paid.   There was a $200 deduction and final was  $3,344.  I called them wondering why a different model was used? Lori said you wanted us do it earlier and we did NOT have that model.  I replied : then you should let me know first .  And she became rude and threatened : she Could take the cooler down.

I also missed the $300 PNM rebate. Customers need to know what they get before any installation.

These guys are disorganized and it seems that they only have one screwdriver. One camera. One saw for the entire company.  They are very disorganized and the front office seems to make appts for crews assuming the one regular tip Phillips screwdriver will be available and not in Los Lunas if needed in rio rancho.

Contracted through Lowes for a simple bathroom sink install after new vanity top was installed.  Technican showed up without necessary parts snd had to leave to get them.  In the end the sink was set high, plumbing not properly connected or checked so the drain line leaked. Called for a return visit, said technician would be here in 2 hours. Four hours later still no word so I called back and the woman forwarded me to the technicals voice mail.  No response. I had house guests arriving the next day and decided to try and figure it out myself, and did.  Called back to let them know and recieved a totally rude response from the woman who answered the phone, who then ended the call hanging up on me mid-sentence.  DO NOT USE!

I had a company tell me I had to replay a HVAC unit, EVERYTHING was bad the tech said, he wrote up a long letter.  

I called Western Mechanical (they have great reviews and they were recommended to me by several people) to come out as a second opinion.  Not only was my unit fine, it's still going 4 years later.  Western Mech is MY new HVAC company. I go to them for both my home and company.  I've never had an issue.  They saved my family ~9K.

I called my home warranty company HWA to report that my evaporative cooler wasn't working and they assigned me to Ashcraft Mechanical.  After performing a quick Google search for the company and saw the sole review they had, which was on Yelp with 1 star.  To say the least I wasn't too enthusiastic about using them and decided to call the home warranty company to have another company assigned to assist us.

After 4 days of waiting for HWA to find another company we decided to use Ashcraft despite the review.  During their first visit to evaluate the problem, the techs were on time, polite and very efficient.  They told us the problem with the cooler and the it would require replacement as it wasn't worth it to fix.  By this time we had been dealing with the high heat outside and it was even hotter in our house.  The tech managed to do what I couldn't do, get the cooler to limp along and provide some cooling while they did the quote and submitted it to HWA.  HWA sat on the quote for a few days and after repeated calls the quote was approved and we called Ashcraft late Thursday to let them know as they had been calling HWA also.  Their office staff was incredibly polite and said they needed to confirm and would call us back.  In less than 5 minutes they called us back and asked if we would be home the next day, which was a Friday.  The techs showed up around noon and in less than an hour and a half they removed the old cooler and installed the new one and had it up and running.

I know the other review used HWA also, and felt that Ashcraft was the cause of the issues they experienced.  But in my family's experience, it was HWA that caused the delays and issues not Ashcraft Mechanical.  I would highly recommend Ashcraft to anyone, while advising those same people to stay away from HWA.

I called for a quote at 9:04 am.  I spoke to the owner, Richard, who gave me a quote for $8,500 for re-piping. I explained that the house was in the purchase process and would not be available to work till mid January. After talking to my husband, I called Richard back at 3:02 pm and asked for a written quote in order to proceed with the work. I reminded him of the earlier conversation and suddenly the price was $10,500.  He said I lost out on the discount cause it was only valid if I have the work done this week.  I'm fairly certain he would have found a way to claim the extra $2K regardless of when the work was done.  He kept saying I have to feed my family.  Don't we all?  Proceed with caution!!!

As a business law student, this is the type of company we do case studies about.