Best Leak Detection in Albuquerque NM

Just had my hot water heater replaced by these guys. They called me first thing in the morning in response to the message I had left the previous evening. They gave me a quote that was exactly what it cost. The plumbers who arrived were polite and completed the task quickly and efficiently. My previous plumber recently retired after 45 years of business and recommended this company. Glad he did!

I noticed water stains on the inside of the cabinet under my kitchen sink. I saw that Louis had good reviews on Yelp so I called. We scheduled for him to come the next day. He was friendly and professional. It turns out the pipe coming from the wall was corroded and leaking and he was able to replace it. The bill was very reasonable and he was done quickly. From now on, whenever I need a plumber I'll call him. Also, he does cooler startups and shutdowns for about half the cost of the service I've been using, so I scheduled for him to start mine up in a few weeks.

After Hour Call-Out, Ugh! I hated to make a call after hours but this company was on the beat! They responded with no hesitation. Ron responded with a pleasant attitude and knew right what he was doing. Rightfully so, as a licensed plumber and contractor. Then at the end of the job the bill was not bad at all, even after hours. I highly recommend this company when the pipes need help.

I was extremely lucky to be referred to Eli at ER Water Services when my water wouldn't turn on. Eli came out to our home at 9pm to check our well, and unfortunately our well pump needed to be replaced. That next morning Eli found us a pump and went out of his way to pick everything up, which was over 200 mi round trip. They came back that night and replaced our pump and our water was back up and running by 10 o'clock. Eli mentioned that he comes from 3 generations of water technicians and how fast and efficient they worked proves his credentials. Moreover, they were courteous, kind, and affordable, making a desperate situation easier to handle. I highly recommend ER Water Services for anyone needing fast reliable 24hr services. Thanks so much!

Main line plugged, whole house on quarantine and they came out and fixed it next day. Easy no judgment and pricing was great! Will definitely use again since my kids love flushing anything but toilet paper.

They rocked the first visit, why not give 'em another call, right?

This time around, tech Ivan N came to save the day. It wasn't rocket science, really, I'd done the furnace conversion just fine but my house really wasn't staying warm, and I wasn't sure if I'd missed something. The guy who originally answered the phone, BTW, was good about asking me some critical questions before he set up the appointment -- that matters, it makes clients feel more secure they're diagnosing the problem beforehand, rather than just sending someone out because they'll get paid regardless.

Anyway, Ivan N. He called because he could arrive earlier than our scheduled appointment, but I wasn't able to get home early, so he waited for my text, and arrived immediately after. He was good with my anxious dog, checked everything over and then ran a gas leak and carbon monoxide test, verdict: no worries. Ultimately Ivan simply explained that the advice I'd received from a previous contractor was simply wrong, that I should be buying disposable filters, rather than trying to clean out the reusable thing that came with the (ancient) furnace.

Essentially, two hours later I'd bought the filters and the house was back to a comfortable temperature, the furnace was turning on far less frequently, I had peace of mind about the air itself, it was well worth the money and time. Thanks guys!

They were repeatedly HOSTILE AND THREATENING over misunderstandings. They forgot to turn our gas back on before leaving. (Which was why nothing was lighting, which they were aware of.)
Stay far away.

I called in a non-working furnace on Wednesday 2/28 to my home warranty. Called Ashcraft the next day. Told that the woman who knew how to pull warranty requests was out for the day.

RED FLAG #1. There only one person who knows how to do that?

Technician came over. He immediately told me that home warranty was always a problem and rarely said yes.

RED FLAG #2. Why was he so anti-home warranty?

He looked at the unit. Moved the thermostat back & forth. Furnace never clicked on. He said gas solenoid was bad. I never claimed to be an HVAC tech so good. Furnace bad. He told me on Fri noon that he couldn't turn it into HWA until Mon. It wasn't turned in until Wed.

RED FLAG #3. Why did it take so long? He already said the furnace was no longer made but he was going to look up parts? And it took him until Wednesday afternoon to do that? And I had to call them three times?

They call me to tell me that HWA (Home Warranty of America) has refused the bid. I got mad at HWA and called them. Only to be told that Ashcraft had turned in a bid that included 20 hours of labor. Ashcraft's Ronnie (the supervisor I spoke with) told me the price they quoted was 2200 (give or take a bit.).

RED FLAG #4 The tech REFUSED to give me his quote via voice mail or email. As in didn't want to be able to be proven a liar.

So HWA sent out another company (whom I will be also reviewing glowingly.) That tech LIT THE PILOT LIGHT. That's right, he lit the pilot light. The supposedly bad gas solenoid pushed gas right through and the heater came on. I am now sitting in a warm home after 10 days of being cold. 10 days.

So I called Ronnie at Ashcraft who told me he was there with the tech. I could hear the tech in the background saying, It's a magic chef. I didn't want to work on it. I told Ronnie that he never even tried to light the pilot light. His tech responded It's a Magic Chef. So basically, the Ashcraft tech did not do his job AND tried to rip off my home warranty company.

Ashcraft refused to refund my $75 service fee.

Avoid!

Abdul saved my life during this heat wave. I had paid another person, a handyman, to service my air conditioning before, and over 5 years, the handyman had destroyed it. I only found out about it when the handyman was taking a wire brush on a drill to try to get the scale off the grille, which should not even have been there. I haven't even been able to use the air conditioning unit, a MasterCool, since then, for at least a couple of years. I was able to open windows at night and use fans when the highs were mid-90s and the lows in the 60s, but not during weather like this heat wave. I was very upset with the handyman because when I purchased a MasterCool, I thought I was all set and then I had no use of it at all.

Abdul came out and evaluated the damage to the MasterCool last Friday, and did not charge for the visit. His policy is to offer free estimates. He sent me a quote and allowed me to start the job with only a deposit. He purchased the needed supplies and then he came out on a Sunday in the late afternoon to get the repair work done and spare me any more discomfort before the weather on Monday which reached a high of 104 degrees.

Abdul replaced the motor and the mounts and the pump and he cleaned up scale and rust. A MasterCool has a rust-free reservoir. I don't even know how the handyman managed to do the damage he did. Abdul did not charge for the visit being on a Sunday, and he charged a fair price for the extra cleanup involved, according to his quote. When he was done, I had cool air, a quiet cooler, and the great performance of a MasterCool, which I had never had since I purchased it, because the same handyman had set it up the first time. Now, with Abdul, I found the right person to get the job done, because he took care of the MasterCool like an expert and cleaned up all of the damage. Abdul truly cares about helping people and he will do right by you. I will definitely use his services again.

The one negative review makes no sense to me because it was the opposite of my experience with Abdul, because he was so kind with me. Also, a customer approves an itemized quote with a price before any work gets done. Abdul would not have charged without a signed quote.

Abdul went above and beyond to make sure I was OK, with no extra charge for weekend repair, and even worked with me so I could manage to pay to get the job done. He  got my MasterCool in great shape for the first time since I purchased it. Thank you Abdul!

Simply the best! I recently bought a home and discovered the home inspectors had passed my evap cooler, which obviously was not working.  Which got me worrying about the furnace and the hot water heater they had also OK'd I had used Carlson for years when I lived in ABQ years ago  so I immediately called them again. Sean was extremely nice, very competent and totally helpful. He confirmed the cooler was trashed and even provided photos and a detailed description of the problems, along with a quote to replace. He also reassured me the furnace and hot water heater were OK. Now I knew what I had to deal with - and was no longer worried about what else might have been missed. Also have to mention that Cindy in customer service is super helpful and great with follow up. I can't imagine using any other company for my heating, AC or plumbing.

This company is a bunch of crooks and very dishonest , I would find a company  that has honesty and integrity, the guy claims to be a Christian but I find that hard to believe. Seriously find a company with integrity

Do not waste your money on these fools! Absolute waste of money they charge you $500 for guess work. They did not find me leak and I still got charged absolute tools save your money and time.

The people there seem nice enough, and may even do great work. However, I asked them to give me a quote on a job and they even came out to the jobsite for a walk through. After days of not hearing from them on a price I called back only to get the excuse of we're still getting bids from a subcontractor. I was being patient, and after a few more days of waiting I had call back only to get the same thing. Finally after a couple of more weeks of not hearing from them I called back only for them to say sorry are too busy and can't do the job. I get it, people are busy, but have the common courtesy to call a potential client back and let them know that you can't do the work.  Just not good businesses in my opinion.