Best Leak Detection in Albuquerque NM

I called regarding a leak in my ceiling. They let me speak to a specialist, He explained the process, The next day they came, with masks on, immediately found the problem and fixed it. They are very professional and reasonably priced. I will use them for all my plumbing needs. I wish they did more than plumbing.

Louie was able to fit me in the day I called, around my schedule. He took a little peek at the dishwasher that would not drain, and identified the issue immediately. I think it took him all of 10 minutes. Left everything clean and tidy, was friendly and easy to troubleshoot with. Definitely going on my list of vendors.

Ron, the owner of the company came and hooked my air conditioner up. He pricing was very reasonable and he was extremely knowledgeable. I will never use another company for any of my plumbing and heating issues. I cannot recommend All-Out enough.

I was extremely lucky to be referred to Eli at ER Water Services when my water wouldn't turn on. Eli came out to our home at 9pm to check our well, and unfortunately our well pump needed to be replaced. That next morning Eli found us a pump and went out of his way to pick everything up, which was over 200 mi round trip. They came back that night and replaced our pump and our water was back up and running by 10 o'clock. Eli mentioned that he comes from 3 generations of water technicians and how fast and efficient they worked proves his credentials. Moreover, they were courteous, kind, and affordable, making a desperate situation easier to handle. I highly recommend ER Water Services for anyone needing fast reliable 24hr services. Thanks so much!

Beware of this company.  They sent out two technicians to service my air conditioners.  I'm not sure what they did while they were here.  The cameras caught one of them standing around most of the time. By the time they left several hours later, one of my units had been drained of refrigerant and was no longer working.  When I questioned the technician about why he would have done that, he maintained that there was a leak in the line.  I told him there was no leak in the line, as I had not had any problem with the AC.  I asked him what I was supposed to do now that the AC wasn't working, and he told me they could write an estimate to come out and restore the refrigerant to get it working again.  I told him I was having a gathering that weekend and could not afford to not have a functioning AC, and that they shouldn't have done that.  I contacted the office immediately and didn't hear back until 4 days later.  Meanwhile, I was able to get technicians from other HVAC companies out here to give me estimates, and ended up spending nearly $2,000 to restore the system.  While the company initially apologized for the error, they only agreed to not charge for the visit, but the owner refused to compensate me for the costs I incurred to have the unit cleaned and recharged with refrigerant.  I was very disappointed that the owner did not step up to do the right thing.

Great response time! I had a hot water leak and I knew my hot water tank had finally kicked the bucket. I was given a time frame for when Preston would arrive and he called early and asked if he could swing by. I was really worried about the leak so I was relieved to have him come early. He was very professional and showed me where the leak was coming from and what was wrong with it. He recommended a new one which I agreed with. I asked nervously when he could return to replace the tank and to my relief he said he would be able to get it done that day. I know have blissful hot water. I'm so relieved and thankful. Thanks Preston!

We were so happy with this company!  Justin came out, assessed the problem with our boiler and the proceeded to fix it.  We now have working heat and hot water again!!  We will definitely call this company with any future needs for our Heating, Cooling and Plumbing needs.

I called in a non-working furnace on Wednesday 2/28 to my home warranty. Called Ashcraft the next day. Told that the woman who knew how to pull warranty requests was out for the day.

RED FLAG #1. There only one person who knows how to do that?

Technician came over. He immediately told me that home warranty was always a problem and rarely said yes.

RED FLAG #2. Why was he so anti-home warranty?

He looked at the unit. Moved the thermostat back & forth. Furnace never clicked on. He said gas solenoid was bad. I never claimed to be an HVAC tech so good. Furnace bad. He told me on Fri noon that he couldn't turn it into HWA until Mon. It wasn't turned in until Wed.

RED FLAG #3. Why did it take so long? He already said the furnace was no longer made but he was going to look up parts? And it took him until Wednesday afternoon to do that? And I had to call them three times?

They call me to tell me that HWA (Home Warranty of America) has refused the bid. I got mad at HWA and called them. Only to be told that Ashcraft had turned in a bid that included 20 hours of labor. Ashcraft's Ronnie (the supervisor I spoke with) told me the price they quoted was 2200 (give or take a bit.).

RED FLAG #4 The tech REFUSED to give me his quote via voice mail or email. As in didn't want to be able to be proven a liar.

So HWA sent out another company (whom I will be also reviewing glowingly.) That tech LIT THE PILOT LIGHT. That's right, he lit the pilot light. The supposedly bad gas solenoid pushed gas right through and the heater came on. I am now sitting in a warm home after 10 days of being cold. 10 days.

So I called Ronnie at Ashcraft who told me he was there with the tech. I could hear the tech in the background saying, It's a magic chef. I didn't want to work on it. I told Ronnie that he never even tried to light the pilot light. His tech responded It's a Magic Chef. So basically, the Ashcraft tech did not do his job AND tried to rip off my home warranty company.

Ashcraft refused to refund my $75 service fee.

Avoid!

Abdul saved my life during this heat wave. I had paid another person, a handyman, to service my air conditioning before, and over 5 years, the handyman had destroyed it. I only found out about it when the handyman was taking a wire brush on a drill to try to get the scale off the grille, which should not even have been there. I haven't even been able to use the air conditioning unit, a MasterCool, since then, for at least a couple of years. I was able to open windows at night and use fans when the highs were mid-90s and the lows in the 60s, but not during weather like this heat wave. I was very upset with the handyman because when I purchased a MasterCool, I thought I was all set and then I had no use of it at all.

Abdul came out and evaluated the damage to the MasterCool last Friday, and did not charge for the visit. His policy is to offer free estimates. He sent me a quote and allowed me to start the job with only a deposit. He purchased the needed supplies and then he came out on a Sunday in the late afternoon to get the repair work done and spare me any more discomfort before the weather on Monday which reached a high of 104 degrees.

Abdul replaced the motor and the mounts and the pump and he cleaned up scale and rust. A MasterCool has a rust-free reservoir. I don't even know how the handyman managed to do the damage he did. Abdul did not charge for the visit being on a Sunday, and he charged a fair price for the extra cleanup involved, according to his quote. When he was done, I had cool air, a quiet cooler, and the great performance of a MasterCool, which I had never had since I purchased it, because the same handyman had set it up the first time. Now, with Abdul, I found the right person to get the job done, because he took care of the MasterCool like an expert and cleaned up all of the damage. Abdul truly cares about helping people and he will do right by you. I will definitely use his services again.

The one negative review makes no sense to me because it was the opposite of my experience with Abdul, because he was so kind with me. Also, a customer approves an itemized quote with a price before any work gets done. Abdul would not have charged without a signed quote.

Abdul went above and beyond to make sure I was OK, with no extra charge for weekend repair, and even worked with me so I could manage to pay to get the job done. He  got my MasterCool in great shape for the first time since I purchased it. Thank you Abdul!

I think these guys are total scam artists. We have had an annual contract for several (2-3)years. That means they come out every winter and spring to do the changeover of our heater and evaporative cooler. EVERY SINGLE TIME they have come out, without even one exception, they somehow found a problem that cost between $150 and $600. I repeat, not a single exception.  So today the price was supposed to be $169 for a new belt. Why they didn't find the belt during the winter shutdown is unknown.  The tech said he was going to charge me for that plus the annual contract. I told him I wanted to talk to my wife before agreeing to pay the annual contract. He says that today is the first day of the new cycle! So if I don't pay the annual contract, he has to charge me more.  I told him THEN I DEFINITELY DON'T WANT TO RENEW THE CONTRACT.  It cost me $329. Yes, I paid an additional $160 to be rid of these people.

I suppose we should have taken a closer look at Yelp before hiring ALD and maybe we could've avoided a whole lot of wasted time, stress, and complete destruction of our kitchen thanks to their completely INACCURATE leak detection. That should be enough if you don't want to continue reading but for those that do, keep on reading for why you DON'T want to hire them under ANY circumstances.

I won't go into excruciating detail because we've had to rehash it enough. But the summary of it is that we hired them, they gave a best guess of where the leak was (with a 4 foot guarantee and plenty of squirrely language written into the quote to boot), provided a quote for fixing, etc. We went with someone else and as half our kitchen had a been excavated, guess what NO LEAK. Completely dry foundation. The other company that we had actually perform the work (who were amazing, btw, review to come soon) were able to find the leak with a steel rod. No fancy tools, nothing. The poked the rod into the ground well outside of the ALD's guarantee 4 feet square and it came out dripping wet.

(Very) Long story short, we tried working with ALD because our kitchen had literally been demolished as a result of their negligence. They were completely and totally unresponsive. We started with emailing them (email and from their website) with no response. Next was Better Business Bureau and we got the equivalent of multiple FO letters from them (The equivalent of :Thanks, we stand behind our work but won't actually do anything to address your concerns and are paying lip service because we have to respond to BBB but won't provide any response of any substance). The costs we had to absorb (a few thousand, so not an insignificant amount) were enough that it was worth us pursuing a small claims action. Fortunately we ended up settling in mediation but it was beyond painful to the very end. We wanted to avoid it and we tried multiple times to work with them. Nothing but excuses for their shoddy work and outright lies when confronted with facts- good thing I had all documentation...in writing which is pretty hard to refute.

This is probably one of the worst reviews I have ever left for a company and for good reason. I empathize with small businesses, I try to support them when at all possible but when they don't stand behind their work and I feel like they try to turn the customer into the villain for their mistakes that cost thousands of dollars in damage to someone's home, this is a business that others should be warned about. Full stop.

I only provided the summary of the bad, it was so much worse than what I posted here. Keep that in mind if you're considering hiring them. I'll add photos for the completely unnecessary damage that was done to my home.

Please read your contract before you sign. They came and while drilling for a leak they caused another leak.  They said they found my leak but it was the leak they caused while drilling.  They wouldn't fix the mess they caused nor did they find the original leak.  The contract says they aren't responsible for the damages they caused so read before you hire them.

The people there seem nice enough, and may even do great work. However, I asked them to give me a quote on a job and they even came out to the jobsite for a walk through. After days of not hearing from them on a price I called back only to get the excuse of we're still getting bids from a subcontractor. I was being patient, and after a few more days of waiting I had call back only to get the same thing. Finally after a couple of more weeks of not hearing from them I called back only for them to say sorry are too busy and can't do the job. I get it, people are busy, but have the common courtesy to call a potential client back and let them know that you can't do the work.  Just not good businesses in my opinion.