Best Irrigation Design Services in Albuquerque NM
Plumbing Service
I called in a non-working furnace on Wednesday 2/28 to my home warranty. Called Ashcraft the next day. Told that the woman who knew how to pull warranty requests was out for the day.
RED FLAG #1. There only one person who knows how to do that?
Technician came over. He immediately told me that home warranty was always a problem and rarely said yes.
RED FLAG #2. Why was he so anti-home warranty?
He looked at the unit. Moved the thermostat back & forth. Furnace never clicked on. He said gas solenoid was bad. I never claimed to be an HVAC tech so good. Furnace bad. He told me on Fri noon that he couldn't turn it into HWA until Mon. It wasn't turned in until Wed.
RED FLAG #3. Why did it take so long? He already said the furnace was no longer made but he was going to look up parts? And it took him until Wednesday afternoon to do that? And I had to call them three times?
They call me to tell me that HWA (Home Warranty of America) has refused the bid. I got mad at HWA and called them. Only to be told that Ashcraft had turned in a bid that included 20 hours of labor. Ashcraft's Ronnie (the supervisor I spoke with) told me the price they quoted was 2200 (give or take a bit.).
RED FLAG #4 The tech REFUSED to give me his quote via voice mail or email. As in didn't want to be able to be proven a liar.
So HWA sent out another company (whom I will be also reviewing glowingly.) That tech LIT THE PILOT LIGHT. That's right, he lit the pilot light. The supposedly bad gas solenoid pushed gas right through and the heater came on. I am now sitting in a warm home after 10 days of being cold. 10 days.
So I called Ronnie at Ashcraft who told me he was there with the tech. I could hear the tech in the background saying, It's a magic chef. I didn't want to work on it. I told Ronnie that he never even tried to light the pilot light. His tech responded It's a Magic Chef. So basically, the Ashcraft tech did not do his job AND tried to rip off my home warranty company.
Ashcraft refused to refund my $75 service fee.
Avoid!
RED FLAG #1. There only one person who knows how to do that?
Technician came over. He immediately told me that home warranty was always a problem and rarely said yes.
RED FLAG #2. Why was he so anti-home warranty?
He looked at the unit. Moved the thermostat back & forth. Furnace never clicked on. He said gas solenoid was bad. I never claimed to be an HVAC tech so good. Furnace bad. He told me on Fri noon that he couldn't turn it into HWA until Mon. It wasn't turned in until Wed.
RED FLAG #3. Why did it take so long? He already said the furnace was no longer made but he was going to look up parts? And it took him until Wednesday afternoon to do that? And I had to call them three times?
They call me to tell me that HWA (Home Warranty of America) has refused the bid. I got mad at HWA and called them. Only to be told that Ashcraft had turned in a bid that included 20 hours of labor. Ashcraft's Ronnie (the supervisor I spoke with) told me the price they quoted was 2200 (give or take a bit.).
RED FLAG #4 The tech REFUSED to give me his quote via voice mail or email. As in didn't want to be able to be proven a liar.
So HWA sent out another company (whom I will be also reviewing glowingly.) That tech LIT THE PILOT LIGHT. That's right, he lit the pilot light. The supposedly bad gas solenoid pushed gas right through and the heater came on. I am now sitting in a warm home after 10 days of being cold. 10 days.
So I called Ronnie at Ashcraft who told me he was there with the tech. I could hear the tech in the background saying, It's a magic chef. I didn't want to work on it. I told Ronnie that he never even tried to light the pilot light. His tech responded It's a Magic Chef. So basically, the Ashcraft tech did not do his job AND tried to rip off my home warranty company.
Ashcraft refused to refund my $75 service fee.
Avoid!
1903 Edith Blvd NE, Bldg B, Albuquerque, NM 87102
Plumbing Service
I would not recommend using these guys. I hired them to do HVAC work on my house and paid then a big down payment. Weeks after giving me the run around about not being able to find supplies I went to Homedepot and purchased the supplies and had another plumber do the work. He threatened me and told me I did not know who I was dealing with. He will not return my money and is dodging my attempt to file a civil lawsuit. DO NOT USE THESE CROOKS!
8900 Jasper Dr NE, Albuquerque, NM 87113