Best Thermostat Repair in Buffalo NY

Great, fast, and honest service.  A down to earth group of guys that really pay attention to the details.  They were right on time and pretty reasonably in their pricing.

Vacinek installed a new furnace, top of the line, a new water tank and I had the ducts cleaned.  My biggest complaint was for the duct work.  I had called before the appointment to find out what it would entail.  I was told they would call me back because she did not have an answer.  On the day of, the men spent about  12 minutes upstairs with the  vents but I a pretty sure that the ones that were nailed into the wall were never touched.  Those that were open, had dust and other particles all over the floor and surroundings.  I spent a lot of time vacuuming and cleaning up the mess.  Just before they left, the men said that I did not have to clean up the dust bunnies, I kept my mouth shut because there is no way, they would have noticed the dust under my bed covers, inside my curtains, on my book shelf and I knew that I would be the only one to get it done the way it was before they started the cleaning.  Had I been told that a mess was going to be made, I would have put plastic down.Towards the end of the day, I heard the machine in the basement for about 10 minutes.
I had done my research and even had friends show and explain to me what Vacinek had done in their house.  I also had prices and for the $500 I paid, I feel I was ripped off. Friends paid $200 a year earlier and had the work done for more than 3 hrs. When I called to question, I was told that each house is different and in comparison to my house, mine is much smaller than my friends.  The owner told me he would have one of the guys call me about the job.  I did get a call and they said they spent at least 90 minutes cleaning the vents.  There is no way, the machine they use is very loud. I was in the house, I would have known. I was also told they have a new way of cleaning that is much faster.  Well if it is much faster, why so expensive?  I was told they put a filter in and run it through the filter. Another question, did they use mine? because I am missing one.

There is no way I was going to win on this one and I feel I was taken advantage of. No deal was offered even though I bought their most expensive furnace and had the new water heater installed. Unlike the coupons they have for install ac and get a furnace for $1000

While I have no idea about  how the furnace runs, I will have to wait and see.  

I will say, that rust was left on my driveway, which I spent time, scrubbing and there was a mess left out on my porch and yard from concrete they had used.

The crew that came in to replace three exterior lights that we supplied and I must say they did an excellent job. It's the pricing we disagree with. They charged me $159.00 for each light to be installed, with taxes over 500.00. We just moved into this home a few months ago. At our last home our electrician would come in to do multiple jobs and give us a flat rate. I have looked into this and the job should have only cost no more than $300.00 plus taxes. When I called Reliance to complain I was told that they charge by the light and do give flat rates. That's fine we do not need use Reliance.

They used to be very reliable and had decent pricing.  I tried using them this month on 2 different jobs.  One, they charged me $439 to replace a $2 wax ring on a toilet that took 20 minutes.  Secondly, they came out for an estimate to run plumbing lines to a new  bathroom.  The plumber called a couple days later to verify the work and submit the estimate.  After not receiving the estimate, I called to follow up and was told the project was to much for them to handle.....We were looking to run lines for a vanity and toilet.  I have been disapppointed with this company after always relying on them.

Wow what a liar you are! should have read the Better Business bureau reviews before calling!