Best Generator Installation in Buffalo NY

The reason we initially chose ARB was simply that they answer their phone and they call you back when they say they will! I was so surprised at how many companies don't even answer their phones (one called me back TWO WEEKS after I left a message describing the type of basic plumbing work we needed to have done).  We have now used ARB for a few plumbing jobs and have been happy with the service provided. They arrived on time for both the estimate and work day. They were very professional and got the jobs done quickly and efficiently.

Matt A was professional, courteous and expedient. He is always a joy and shows he takes his job seriously.
Also, I was unable to locate this link in order to write this review. I called the office a couple of times for assistance and spoke to Cheryl. Rather than brushing me off, which can often be the case when speaking to vendors, she displayed tenacity and professionalism and finally got me on the right path. Thank you Matt A and Cheryl.

After moving into my first home, I saw my sump pump was older and that the battery backup sump pump that was left behind was done, out of commission.  I had a few contractors stop out and provide a (free) quote on installing a water-powered backup sump pump, as well as installing a new sump pump.  I saw Zenner & Ritter ads on TV and they were the last contractor to come out.  Out of everyone, they provided the most reasonable price so I decided to go with them.

I was impressed that I was able to schedule the work to take place just about 3-4 days from when I called their office!  On the day of the work, I received a phone call about 30 minutes prior to the first of two workers arrived.  The first worker arrived and I showed him around and talked through the job.  About 25 minutes later, the other worker arrived and after we talked for a few minutes, they went right to work.  I let them be to do the work and in about six hours, they were completely finished and cleaned up!  They walked me through everything that they had done and gave me all of the manuals and emailed the receipt, as well as pictures of the work before and after.

All-in-all, I am very pleased with the work done!  I now have that peace of mind with a new sump pump and a water-powered backup sump pump in the case that my power goes out.  I will definitely consider Zenner & Ritter for any future work.

He never showed up. He stood me up twice. Did not appreciate that considering I had to miss work to wait for him to show up.  No communication to let me know if he was coming or not. I had to message him to follow up.  Bad way of doing business. Bad communication normally leads to bad work. I did not get a good impression at all. I would recommend finding someone else.