Best Faucet Repair in Buffalo NY

SCAMMERS!
A couple years ago, we had them over to take a look at a leak in our bathroom going to the basement, and right away, the guy says, hi! I notice you have toilet paper on your lawn, there's something wrong with your sewer line!! Which there was, we just didn't see it right away- so we said, well let's take a look at the bathroom.. He didn't try to solve the problem, more just said, the basement floor isn't level, so someday u need to gut and renovate someday.. Anyways, then we headed outside to the pipe coming up on our lawn with some toilet paper next to it- he sent a camera down and showed me all these tree roots! So he charged me to grind and get it running smoothly.. Then he told me that the tree roots will be back, and I need a new sewer line- 4,000 bucks, OR 8,000 if they can't get to the line in the street, and we won't know until we get to digging what it will cost- I was so devastated!! I even expressed how it's one thing after another- we were new homeowners, and you know how that goes- we were up to our ears in credit card debt and loans for things going wrong, that I knew we probably couldn't get a loan for this new 8,000 dollar sewer line, he said its a 50/50 chance they could get it through.. Luckily, my brain started working- I'll call other plumbers and see what they will charge- I called 3, YES 3, guess what they ALL SAID??? - mr plumber is scamming you, lots of people have tree roots, and they all took cameras down there, and one place even got a wider grinder down there and said that mr plumber didn't even do a good enough job- that since our pipe was in good shape there's no reason to dig up, just maintenance- so for the past 2+ years, we get it cleaned out, and dump some kind of material down it to inhibit the root growth somewhat- and guess what? My cousin had mr plumber put in a new sewer line for other needed reasons, and her basement JUST flooded... The cause? TREE ROOTS! So why would I get a new sewer line unless they're going to kill and cut down all the trees in our neighborhood? I was ready to beg family for money since we couldn't afford another loan, when this whole time, we pay a great company $150 a year to come out and clean it out. Thanks mr plumber, didn't even bat an eyelash trying to make a buck off of me! Nice try! Glad I called around, always always get other quotes!
Another note- one of the other companies said- if you had needed to get your sewer line dug up, it would have been $3700, period! They said if they aren't skilled enough to slip on a new sewer line onto the part in the street- RUN FROM THEM! They expressed that they're not skilled in the sewer line department

Prompt, pleasant and thorough, WorryFree took care of my immediate problem with a free diagnostic. My issues are deeper underground and longer term  My first experience with WFS merits a five star rating!

I requested an estimate to demolish our old garage and build a new one. Hub came to our house and did a thorough evaluation. He even came back (the next day) with his concrete guy to look at the existing and crumbling concrete floor. Finally, he provided an written estimate for the total project cost. We haven't decided yet to do this project but I was impressed with Hub Chan. Professional and responsive.

Mike has good communication, is very personable and easy to work with.  He came out of his way on a Sunday to inspect the necessary work and gave me a free estimate and very reasonable quote.  He returned to do work as promised  and repaired a fitting between my downspout and bubbler. I am pleased with his work and the whole transaction.

I had a new gas stove installed by Nick and he did a great job.  Everything was done to code and he spent the time explaining the install process.

Great, fast, and honest service.  A down to earth group of guys that really pay attention to the details.  They were right on time and pretty reasonably in their pricing.

I was contacted immediately, and given an estimate for the cat enclosure I had been trying to get built for two months.
The price quoted was extremely fair and much thought was put into the execution of the project. The job was completed two days later, and it turned out perfectly. I would recommend this company wholeheartedly, and plan to hire them again.

I was in a real jam with frozen pipes at my old house that I rent out.  I spoke with Gino Zirpoli on Saturday and he was at the house the next day ( a Sunday night).  He was responsive and showed up on time.

He knew exactly what to do to solve the situation, as well as ideas to permanently solve the problem (including inexpensive fixes that he would not benefit from).  

Gino seems very trustworthy and I would not hesitate to recommend him to family or friends.  He was fair and reasonably priced.  It's hard to find a good, reliable contractor, so was relieved to work with Gino.

Russell has done a few different jobs for me and I've been nothing but satisfied! He's dependable and honest. I've recommended him to friends and they've been equally pleased with his work.

Absolutely terrible, untrustworthy company.  The fact that they use two different business names should be a cue that maybe they are hiding the negativity that surrounds their business.

I was set up with them through my warranty company.  They canceled my first appointment 30 minutes before they were scheduled to arrive (I had taken off work) claiming a plumbing emergency.  Rather than reschedule asap due to the inconvenience they caused, they scheduled me out another couple weeks.

Yet again, morning of the appointment (took off work again!) they called claiming a death in the family and canceled.  Without further regard to my inconvenience, they scheduled another couple weeks out.

SHOCKINGLY, three days before the appointment they canceled claiming they were ending their relationship with the warranty company.  I called the warranty company, they denied this.

Needless to say, this is not a company that conducts itself with any sense of professionalism.  I'm glad they did not end up doing any work in my house; clearly they cannot be trusted.

Very good customer service. I called and they came back with an immediate appointment. The service technician who visited was very professional and explained what is required.

Cellino does not necessarily give you a free estimate. There is a $30 charge for the technician to come out, review and provide an estimate. However, if you mention Yelp! you get that review free.

I had a leaking drain from one of my shower. Their pricing was on the higher side for me to engage for the work. I found someone else for a better price point perspective and carried out the work. But I guess the premium price we pay is for the professionalism they show!

I have been a loyal Reliance customer for several years.
When I needed your service's the most was on Sunday March 22 2020, at 1853 (6:53PM) when my water heater broke and started spewing hot water into my basement, building up to 2 inches in depth and damaging many items.
I called the Reliance 24/7/365 Emergency service number and was engaged with a very belittling female customer service person! As I was panicking and begging for help, this person kept saying things like: Michelle like I told you... Michelle there is nothing I can do to help... Michelle our system is down... Michelle you have to wait until tomorrow morning... Do you want me to schedule you in?... Michelle I can't do anything else to help you... Michelle you must know what is happening in the world, there is nothing I can do.
As you can imagine, this is very frustrating behavior. I am begging for help. I have a broken rental water heater, and the leak is not stopping. My basement is filling with water and I recalled the Reliance ads keep stating: Call on Reliance, we are here to help, 24/7, for you, for your peace of mind...  -- well that is not true! --
I am very aggravated, and EXTREMELY DISAPPOINTED, with how this was handled! An emergency call is put off.
I work in Emergency Response, and I tell you, If I were to not show up, I will lose my customer! And have my reputation destroyed!
What are you going to do about this?

AND this is what they had to say:

On Friday, April 3, 2020, 02:13:27 p.m. EDT, Noelle Mackenzie
Good afternoon,
Thank you for your email and feedback. We appreciate this information and apologize for any difficulty you have had.
We will be reviewing your account and concerns below. Coaching and enhancement will be provided to those involved to ensure this is not happening in the future.
To provide some insight, our systems have been down. All service agents have been manually booking service orders to the earliest availability. No heat, no hot water and leaking units are priority calls. Unfortunately, we are not always able to guarantee same day availability. We strive to provide service as quickly as possible and our call centers are open everyday including weekends and holidays to ensure customers are booked to the earliest time frames.
Thank you for taking the time to contact us regarding this.

noelle macKenzie | Subject Matter Expert

I don't appreciate the way you used pics of my home without asking and then attached my wife's name. But you can clearly see (in pictures you posted without permission) where you left the tub uncovered (although you claimed you had it covered the whole time). If anyone is interested in seeing my pictures of his mess, I will be happy to share.

Save your time and bypass this colossal waste of time.  Highly incompetent and extremely unprofessional.  They will give you a 5 hour window for when they will arrive then not show up or call.  These people are not plumbers-more like unreliable handymen that charge plumber prices.