Best Water Purification System Installation in Wichita KS
Plumbing Service
*Cleaned up after themselves*
*went above and beyond finding out exactly where line went.*
*called city to come check our street and clean it out*
*honest*
We called Benjamin Franklin after another company insisted we needed a brand new sewer line.
John was the man who came out. he had an apprentice with him. They both wore booties into my home. (my house is not immaculate but this was an extra little thing that set them apart right away.)
He was at my house within an hour. He had already called the city to find out exactly where my main line was. (another extra thing that set him apart.)Turns out you can call the city to request a type of google map that maps all of that out for you. He suggested that based on what the previous company said that we should have a camera put down the pipe to see or at least feel where the clog is. sounds good. He puts the camera down our main line. He explained that he was very impressed by how clean our old clay pipes are. little bit of evidence of roots but overall very nice.. (Later I found out that the previous owners have always had drains cleaned at least once a year.)
Our line only went out to 51ft. The found out that my main line was not clogged. However, since the previous company said they hit a clog at 140ft and that is the city line He then called the city and requested someone to come and check our street and clean it out if need be!
That is another above and beyond thing this person did that really set them apart.
They found the line between my main drain and the main clean out had a clog in it. They cleaned up after themselves, even cleaned up after the previous company!
He even forwarded me the map so if we ever need to know where the pipes are in the future we have it.
I highly recommend this company. He didn't try to sell us on anything we didn't need or would not be helpful in this situation.
He even helped out after his job was finished. We originally went through a warranty company. since the previous company misdiagnosed our problem John was able to call in and quickly explain what really was the problem. We will get part of our cost reimbursed. We will definitely use this company in the future.
*went above and beyond finding out exactly where line went.*
*called city to come check our street and clean it out*
*honest*
We called Benjamin Franklin after another company insisted we needed a brand new sewer line.
John was the man who came out. he had an apprentice with him. They both wore booties into my home. (my house is not immaculate but this was an extra little thing that set them apart right away.)
He was at my house within an hour. He had already called the city to find out exactly where my main line was. (another extra thing that set him apart.)Turns out you can call the city to request a type of google map that maps all of that out for you. He suggested that based on what the previous company said that we should have a camera put down the pipe to see or at least feel where the clog is. sounds good. He puts the camera down our main line. He explained that he was very impressed by how clean our old clay pipes are. little bit of evidence of roots but overall very nice.. (Later I found out that the previous owners have always had drains cleaned at least once a year.)
Our line only went out to 51ft. The found out that my main line was not clogged. However, since the previous company said they hit a clog at 140ft and that is the city line He then called the city and requested someone to come and check our street and clean it out if need be!
That is another above and beyond thing this person did that really set them apart.
They found the line between my main drain and the main clean out had a clog in it. They cleaned up after themselves, even cleaned up after the previous company!
He even forwarded me the map so if we ever need to know where the pipes are in the future we have it.
I highly recommend this company. He didn't try to sell us on anything we didn't need or would not be helpful in this situation.
He even helped out after his job was finished. We originally went through a warranty company. since the previous company misdiagnosed our problem John was able to call in and quickly explain what really was the problem. We will get part of our cost reimbursed. We will definitely use this company in the future.
2825 E Kellogg Dr, Wichita, KS 67211
Plumbing Service