Best Bathroom Addition in Boston MA

Received a return call from some rude lady to schedule a heating service. Worst attitude like they're the only plumbing company in MA. I'd rather not deal with that.

Hinchey Brothers Plumbing is Great! Sam did a boiler tune up in the beginning of January. Marlene the Office Manager contacted me the day before
my appointment and on the day of the appointment regarding Sam's arrival time.Sam maintained precautions wearing a mask. He was very professional/polite and on time. The tune up didn't take long.I have been using Hinchey Brothers for years! I highly recommend them!!!!

Nick installed a gas line for my stove in November 2018. You start the process by filling out an appointment request online, and they show up. Easy. After a downpayment, they pulled the permit and showed up on the scheduled day promptly. The process was quick and efficient and worth what he charged me. If I ever need plumbing work done again, I will undoubtedly see if Plumr is available and hire them.

It is normally a rule of thumb that I do not take chances on businesses lacking more than 4 positive reviews, or any reviews at all, but as a new homeowner in the Metro West region, I have learned that many business out this way I would expect Yelped are not, and most avid Yelpers I know are mostly renters in urban areas. We had a mostly positive experience with Wellesley Plumbing & Heating that has left me open but not yet committed to future household business with them. The circumstances of what wound up being our first job with them were complicated, and may be more responsible for my not quite perfect impression than WPH, so I give them the benefit of the doubt. Essentially, WPH had been recommended to us by another local service contractor we were then working with when we moved in to a new home in the Wellesley area. Originally, I had approached them for an estimate on the installation of a new GE GeoSpring HWH, but when it came back high, we reconsidered getting the GeoSpring. I then resolved, again somewhat against my own judgment, to buy a new HWH from Home Depot and just have them install it. Once the purchase was made, I learned my local HD did not do installations, and I called WPH. They arrived at the late end of our agreed appointment window, and once the job was done the HD unit would not power on. The crew left for another job, and my wife and I had no hot water the first cooler weekend of fall, which sucked. Once I determined I would return the HWH to HD, I resolved to buy one of WPH's HWHs, have them uninstall the HD unit, install their AO Smith, and take the old unit (pre-HD) away. They then sent a new team -- or rather one perfectly competent but solo tech, which made the job take twice as long. Finally, we had a new heater and the other HWHs had been dealt with. The new heater is not the HWH we had originally looked at (not through WPH), but is definitely better than what we had before. I had also separately ordered a WAGS emergency shut-off valve on recommendation of our realtor, which WPH agreed to install over the phone, but the techs said would be a waste of money if installed. Not sure who to believe here, but I returned the valve and will try to figure out a new safety mechanism procedure. The WPH HWH was more expensive than what we had just purchased, and while they did subtract $150 from the original installation, the bill was pretty steep. The techs and storefront people have all been nice and cool, but I hope we might be better protected and better assured as customers going forward, or I will switch to a different plumber.

Yakov and the team at Plumbing Solutions were great. They were responsive and very flexible with scheduling and on time. He did a terrific job changing out a gross old toilet which was the initial ask. I threw in an oh by the way for a drain on our sink which turned out being a way bigger ask than I thought. He was not only willing to do it but went out of the way to do the job right leveling the vanity and securing it to the wall without an additional charge. In his mind that had to be done to safely do the plumbing g work and I'm so glad he spoke up and advocated for it to be done. We will undoubtedly  go back to them with our next plumbing need--planned or otherwise.