Best Drain Installation in Washington DC

2 leaky sinks. They responded quickly, fixed them quickly, and gave me good info about possible future products. There is a reason they have the rating they do. Very affordable for the level of service you get. There may be cheaper places (maybe not) but plumbing is not something to skimp on. Hire them. You'll be happy.

Very quick to respond. Very happy with their service. Had a leak in one of our bathrooms and Mehran fixed it in one day. I'd recommend them.

We have a maintenance contract with them for our incredible wonderful mini split by Mitsubishi. Sila always calls us to remind us of our maintenance needs. They provided very flexible schedule. Their technician arrived on time. Masked, vaccinated, and knowledgeable. He did a great job and pointed out a few items to be aware of on our 5 year old system.  Quick, convenient, and thorough, you can't ask for better service. Well done. Robert was our technician.

I do not doubt, but am nonetheless mystified, by the number of negative reviews about Thos. E. Clark. In my 14 years in DC, we have had them for both large and small jobs. They are alwys done withe the very highest level of skill and professionalism.  I don't know if the pricing is higher than it should be as I have no means to compare. I do know that I spent 35 years in a very competitive and often reviled business (new car dealer, service and body shop) and delivering consistently proper service requires a staff that is well-trained, committed, customer conscious, experienced and, frankly, well paid. Thos. E. Clark, in our experience, is first-rate.

We setup Snell for a routine heating system check in early October. The technician, Vince, came out to check our furnace and heat pump system in the attic. After scaring us by saying the heat pump wouldn't make it through the winter and warned that it may start leaking at some point. He leaves us with brochures on new Lennox systems and says a replacement is probably around $8 to $10k. Just two days later we find a massive water leak in our upstairs guest bathroom ceiling. The water has also started dripping down to the ground floor above our kitchen.

Upon inspection I find that the main condensation drainage pipe for the heat pump (when running in AC mode) was left disconnected so all the condensation water would drain into the backup drainage pan. Furthermore, the backup pan drain pipe was also disconnected which let the water flow directly onto our drywall ceiling through the insulation in the attic.

I call Snell immediately on Sunday after finding the damage, and they wouldn't send anyone out to look at it. I call them back in minutes to tell them we found a six inch bubble of water also in our kitchen ceiling and they still don't offer to send anyone out to check and make sure the leaking has stopped. Instead they leave our sales appointment setup for the next day on a Monday and send the same technician out Monday around noon to look at it. They damage the ceiling and can't get someone here until noon which is bad enough already.

The technician thinks he accidently tripped over the main pipe, and says he did notice the backup pipe also disconnected but didn't do anything about it. He didn't mention it at all after being up in our attic which is unprofessional and the hallmark of bad service for a basic heating system safety inspection. What are we even paying for if you don't notice basic obvious problems with the system like a disconnected drain pipe?

So after the technician reconnects the drain pipes, and leave 3 inches of water in the massive drain pan in our attic, we get a visit from David Snell, Jr to talk about replacing the heating system. When he arrives at the house, he is dubious about the damage and says it's not bad and they'll fix it. He seems actually annoyed that we as the homeowners are so angry about the damage and he plays it off as being unaware of it until right then.

The next day they finally get a construction crew in who finds a lot more water left sitting in our kitchen ceiling and the drywall starting to separate from the rafters. Took over a week of ripping our drywall and repair to get things back to normal.

Meanwhile we have a child with pre-asthma symptoms who is now exposed to dusty drywall work and painting due to this incompetent company. But that's ok, they don't care about that, they're only concerned with whether we're going to buy a heating system from them.

On the same Tuesday they start the repair work, I also receive a tone-deaf email from David Snell, Jr. with an estimate to replace the heat pump for $10,000 while I'm staring at a 4 foot hole in our kitchen ceiling. They made ZERO effort to compensate us for this damage. Not even a courtesy of taking anything off the price for literally damaging our home and causing undue burdens on our children and family.

After the ordeal, which severely disrupted our home for over a week, we get nothing more than a sorry from the company and claims that they have a great reputation and we should be happy they even fixed the damage at all. I had to personally demand the refund for the original heating service.

Stay away from companies that over-sell their reputation to mask their below average service and inflated prices.

There is nothing stand-up about Snell. It's entirely possible the pipes were left disconnected and we were warned about leaking to scare us into a new system. Maybe their plan went wrong because I climbed up in the attic to find the problem instead of their technician.

My wife called the office to talk to Andy and left him a message, he never returned the call after this ordeal was done. Very unprofessional. I have reached out to them numerous times and given them chances to make this right for us as customers and all I get is replies about their awesome reputation and how this doesn't usually happen.

Terrible company. Never again.

Called them with an emergency job to fix a leaking water heater (after being referred by a very highly rated plumber who was too busy).  They showed up promptly with a ready to go water heater in the truck (just in case).  Turns out that a new one was needed and we didn't have to wait on the plumber to go get one in order to finish the job.  Highly recommend and will keep on my quick dial list for future jobs.

After months of struggling with our plumbing and finding a trustworthy plumber, Zack has swooped in and saved the day. He seriously went way above and beyond for us and was able to not only fix our plumbing issue, but also restore our trust in plumbing companies. We weren't sure what to expect considering his very reasonable estimate, but we are honestly so pleased. Thanks, Zack and Plumb Pros for everything!!! We will 100% be using you for all future plumbing jobs.

Good experience with these guys. Came on time and price is the best for the service. Thank you guys

Quick and accommodating. Recognized issues and new how to resolve them. Great value.

My family and just returned from vacation last night to discover we had no hot water. I went through the yelp find a business and Kahlid responded within 15 mins and was able to come out to the house within 2 hours! He was able to fix the issue and we are good to go. He was very Courteous and even showed me how to fix the issue if it ever arises again. I definitely recommend Get it Right Services .

I received a prompt and competitive quote to replace a leaking hot water heater. A technician arrived the next day at the agreed upon time and quickly replaced the unit. I was billed precisely what was quoted. No complaints!

Trevor did an awesome job! Give that dude a raise or something please. He was training an apprentice too. He took care of the job, my concerns, and the clean up extremely well! They also replaced the lower half of the PVC pipe, check valve, and cleaned the sump basin. Although the price the company charges is a little higher than your average Joe Schmo, the convenience and quality of the work is what you get and that's important. They were done quickly too. Gotta hand it to DBs they are a solid company from the admin folks, to the plumber to the people they train. Nice job DB!  

Price $571 for labor listed above + parts.
Sump pump replacement.

I reached out to help resolve an issue with my pipes making a bizarre hissing noise.  Not only did they come out within the hour to help with the repair, but also was very detailed with what was going on and very reasonably priced. I was able to get everything fixed including a leak on the same day. I will definitely be reaching out and using them for all my plumbing needs.

Heil Plumbing has been out to our house in Howard County several times and the work is always really well done and the technicians are professional and communicative. We've had them install a new water pump for the well, fix leaks, and iron out issues with our water heating system.

Each time, they have been great to work with. Their prices are fair, and their service is really top notch. Some members of the industry are clearly happy to fix an issue, collect a check, and be on their way. It's evident Heil Plumbing cares to help make homeowners more knowledgeable and better equipped to make informed decisions. I appreciate that a bunch, and they'll be my go to plumbers for years.

Responsive and clear communication, professional service, competitive pricing. They installed 2 new toilets, removed the old ones removed, fixed a gasket on my dryer, and adjusted the tub drain.  Great experience and highly recommend.

These guys were great, friendly, professional, and effective. They fixed an issue with the plumbing of my sink very quickly and showed up on time. They were also very responsive via text/phone call and was highly flexible around our schedule. We would highly recommend their service.

Mathugh was a very knowledgeable plumber and I am glad he was able to make it out on the same day which I requested. Out of the five quotes I received, he responded quickly and provided a great price. My dishwasher issue was promptly resolved and fixed to the standard and codes as it should have been previously. My condo does not so good workmanship. I'll definitely be using Mathugh again!

We have had consistently great experiences with Drain Works since buying an old house last year. So reliable, well-informed, and personable. Can't recommend them enough!

Kirk is the best! I have called on him for the past 10 years. He has worked on my old home and replaced and repaired all the plumbing needs. He is honest, has fair prices, and completes the job correctly!

Absolutely fantastic. Gus arrived on time (early actually!) and promptly fixed my kitchen sink issue. Could not ask for a better experience (especially after the previous plumber stood me up). Would recommend and would use again!