Best Water Heater Repair in Washington DC

The AC on the main floor of my two zone system failed recently. I acquired four bids from HVAC companies that are highly rated here on yelp. Riddick and Sons had a very competitive bid, and I was impressed by the professionalism of the sales staff who did a good job of educating me about the various options available for my system (it had to match my existing furnace). He patiently answered all my questions, and was very professional both his knowledge and courtesy. He didn't try to upsell me like a couple of the other bidders.

Ricks office staff did a nice job of communicating regarding the scheduling and went out of their way to work with my schedule. Everyone I spoke to on the office. Staff were very pleasant and helpful.

I was also impressed with the fact that they actually came out before installation to measure and determine exactly what was needed for the install. That Tech was helpful in answering a couple of preliminary questions that we had about our existing humidifier and drainage pipes.

The installers were very professional as well. They took the time to explain what they were doing and how they were going to do it. The lead installer was very friendly and, again, very courteous. And while I am obviously not an HVAC installer, the end product looked clean and professional and its appearance and they did a nice job of leveling and installing the pad for the new compressor outside.

I have an older heating system, which will likely have to be replaced in the near future and Riddick did such an excellent job with this AC install, they will be my first call.

Based on my experience, I would definitely recommend them.

I've been screwed over by many contractors as a Virginia resident of only 2 years.  The experience with Plumb Professionals was so good I felt like I needed to write this review, and I've never done this.

Leo and his partner (I'm sorry I forgot your name) were excellent.  Because of the Memorial Day weekend no other company (Home Depot, Lowe's and even the smaller ones) could fit me until after Tuesday, May 31, 2016.  My water heater failed on May 27.

Leo was available the day my water heater failed (arrived at 5pm, Friday, May 27, 2016) and quickly diagnosed the issue (12 year old water heater finally died).  Before he did anything I was impressed on how clean he was down to the boot covers he wore slipped on prior to entering my home.  Leo patiently went over the options with me, and I ultimately decided to replace the water heater tank and a few other parts.  

Within 24 hours (3:30pm, Saturday, May 28, 2016) Leo arrived with his partner to replace a water heater, outdoor hose bib, and another plumbing item that wasn't properly pressurizing the home plumbing system.  He and his partner covered my wood floors and promptly went to work while answering any questions that I had.  Within a few hours they were done, cleaned up and everything worked even better than before.  I had friends over 30 minutes later, and they couldn't even tell a contractor had been there.

I have finally found a contractor that can be trusted.  Take it from someone who has been screwed over many, many times.  If you have a plumbing issue then don't hesitate to call Leo Rowitz at Plumb Professionals.

Pretty disappointing and frustrating experience.  The person who came to do the estimate was pretty cranky and not customer service oriented.  His mood was not improved when he got blasted in the face by refrigerant from my compressor - this happened because his hoses were not properly tightened prior to attachment, and I might have lost maybe a half pound or so of refrigerant (that stuff is expensive!!).  The guy then told me my refrigerant was low (you don't say) - I have no idea whether it was low before this incident or not.  When I proceeded to ask questions about other aspects of the HVAC system, he responded rather curtly with just the diagnostic price, ignoring my questions.  Eventually he did become slightly more pleasant and went up to my attic as I asked (not without complaining about it, though).  He promised to send me a write up with the diagnostic info and estimates for repair, but he did not.  In a follow-on discussion, the owner finally offered, after several requests to make some compensation, but only if I engaged them for additional services, and only offered these services during times which he know I would not be available.  The owner just stopped engaging and in the end my request to reimburse the diagnostic request was not responded to.  In sum, I feel like I paid $99 to come away with LESS refrigerant than I started with, no resolution to my initial issue, and a waste of my time.  I will ask Yelp for some help making this right, as I only engaged Drymount as a suggested business by Yelp.  Recommend CD Shanahan instead of these guys.

Quick and accommodating. Recognized issues and new how to resolve them. Great value.

They were quick to respond via messages on Yelp and I was able to set up an appointment within a few days. The day of the appointment he arrived on time, and was courteous.

Can't say enough good things about the work Carlton did. He was honest and meticulous and very careful to make sure the job got done right. It could have turned into a much bigger job but he took a very patient and conservative approach and got it done with the least amount of impact on the house. I'll use him again for sure.

Donzelle was awesome.  We had an emergency plumbing situation (backup flowing up through my tenant's shower drain...pretty gross), and Donzelle was the first person to respond to my requests.  His communication was excellent throughout, his prices were fair, and he responded immediately.  He was also able to work with the tenant to find a time that worked best for everybody for follow-up work.  He didn't try to upsell or pressure us based on the situation and his quality of work was fantastic.  Sent pictures and updates throughout, cleaned up, and my tenant also reported that he was very satisfied.  Super professional, 5 stars.

Extraordinary plumber, very honest and reasonable. Highly recommended.

I reached out to get under sink repairs. I got a quick response. They were flexible with my schedule and limited availability and were even able to come after work to complete the repairs. They did better than I was expecting and the price was reasonable.

Mathugh was a very knowledgeable plumber and I am glad he was able to make it out on the same day which I requested. Out of the five quotes I received, he responded quickly and provided a great price. My dishwasher issue was promptly resolved and fixed to the standard and codes as it should have been previously. My condo does not so good workmanship. I'll definitely be using Mathugh again!

Received four quotes for three major home projects: A complete master bathroom remodel, a new deck, and replacement of a drop ceiling with sheetrock and repair of a water-damaged wall in a guest bedroom.
The first three quotes were from high end remodelers. A friend recommended Allen Geoffrey's Handyman Services to us (she had just had her bathroom remodeled). Geoff and his crew (Mark and Brian) came out to survey the jobs. They spent more time with me going over what work we wanted and what our major concerns were. They suggested a comprehensive plan of attack from top to bottom. We were consulted at every step of each of the projects to ensure that our expectations and design elements were incorporated.
Their price quote came in thousands (yes, thousands) of dollars less than the three previous quotes. While they don't provide the design assistance of the high end contractors, they met us at a big box contractor store and helped us color-coordinate our design interests. They took care of ordering all the various pieces parts needed and got us a significant discount on materials.
First, they replaced the deck to install flashing (that the previous home owner neglected to do), that led to the water damage in the guest bedroom. The deck was brought up to code and revealed serious problems with the previous deck installation.
After the deck was done, the crew split off into two teams, one working on the master bathroom, the other, working on the guest bedroom.
The crew took care of hauling off all old materials and cleaned up after each day. The work was first-rate.
As with any major home project, unexpected/unforeseen problems arise. While removing the water-damaged sheetrock in the guest bedroom, major water damage was discovered to the exterior wall. Geoff gave me a very reasonable labor estimate to repair the wall. That wall is now the strongest in the house.
They show up when expected, every day, until the job is done.  They go beyond what is expected to ensure that the client is happy with the direction the project is headed.
I highly recommend these master plumbers. I guess my highest endorsement is that, when our kitchen cabinets come in, Geoff and his crew will be doing our complete kitchen remodel (again, coming in thousands of dollars less than the high-end contractors). If you need any work done to your home, give them a call. They will not disappoint you.
And, Geoff, Mark, & Brian, our new master bathroom looks and functions beyond our expectations. Thank you!

I wanted to have the water heater flushed, Drain Works Plumbing arrived promptly and explained their procedure, the drain valve was clogged with sediment and broke during an attempt to clear the valve, the water was drained bucket by bucket, the valve was replaced and the flushing process was completed.  I'm happy with the maintenance and repair.

Requested services from Sila for my furnace that quit suddenly in the morning. The technician came within hours of me scheduling an appointment, but he communicated quite unprofessionally (1st red flag). The technician identified the induction fan to be the problem and said it needed to be replaced, and that was the extend of the troubleshooting.

He excused himself to produce a quote and came back with an estimate of $1,270 for the repair (2nd red flag) or $1,200 for the repair and scheduled maintenance. There was no breakdown on parts, labor, or maintenance fees at all, just a total amount (3rd red flag) even though I asked for a breakdown of the quote. Needless to say, I opted out of both options and paid $98 for the call.

I took it upon myself to inspect the induction fan since I found it difficult to believe a 5-year-old fan would cease. I tried spinning the fan clockwise, but it would not turn. However, when I tried to spin it counterclockwise, the motor spun, albeit with a bit of a tension.  

I removed the induction fan and found a bird was the obstruction (starlight bird if you must know). Then, I tested the motor and found it was within the range of operating ohms when I tested with a multimeter.  I removed the bird, mounted the same induction fan for which I was quoted $1,200, and my furnace worked perfectly, like new...which it basically is.

Long story short, I did not need an induction fan, and $1,200 was clearly a scam and a rip-off.

I do not recommend this company to anyone, friends or enemies. Stay clear, you've been warned.

We had Snell install an HVAC system this week and they did a great job. They had to install some new ducts and were even able to run the ducts into the master bedroom, something other places said couldn't be done. Something went wrong with the install (a duct got cut that shouldn't have been or something) causing the work to take much longer than expected. Rather than scheduling a return visit and making us take another day off work, the techs agreed to stay late and finish the job that day. They even sent a bunch of extra people to help out. Thanks Snell for your hard work and dedication to customer service. We will definitely call you back for any other heating/air work we need!

These guys are great.  I've used them on a few jobs doing home renovations.  Most recently, I had them change out all of the sink fixtures and a few other little repairs.  Their staff is knowledgeable, friendly, and they do a great job.  Keep up the good work.

I work for a property management company and have been working with JF for the past three years. I always have a great experience. Nancy and Melanie in the office are phenomenal - so friendly and accommodating. The plumbers on the team are efficient and professional so I can trust that the issue is resolved.

DB's Plumbing and Drain responded and delivered fast, honest and professional service to my home. I am so happy we stumbled across this company and would definitely recommend them if you have any plumbing problems.

I had the misfortune of discovering a leak in my basement coming from the water supply at the box outside my house.  I called 3 local companies and all 3 were very prompt and 2 of the 3 were within $200 of each other - but since this was a pricey job, I went with the lowest bid from Mr. Heil.  The crew arrived the next day exactly when they said they would and then set up the site and the inside of my house to protect my lawn and my floors.  All 3 guys on the crew were courteous, knowledgeable and so patient with what turned out to be a crummy job: digging a deeper-than-expected hole in my yard - by hand - in a cold rain (Feb 8, 2013).  Never a gripe from one of them and when they finished, they cleaned up so that you'd never know they were here. I'm so impressed and would recommend them to anyone.  I've worked in/around the construction field for more than 20 years - and this crew was fabulous.  Everything runs like a clock now.  Thanks, Mr. Heil!

We had to replace our hot water heater in short order before a pending home sale.  TEC came out and gave us an accurate estimate, and returned a few days later with the new hot water heater.  They were professional, communicative, efficient, and responsive.  So when we had another small plumbing problem that emerged prior to move out, they came and fixed it the same day.

After that great experience, we had TEC come by and assess our new home's hot water heater, which was prehistoric.  It was also resting on a rusted base drainage pan.  TEC provided an estimate based on the water heater I wanted given the tight space, and the dimensions of a new drainage pan.  They had the pan built, removed our old water heater, installed the drainage pan, and then installed the new hot water heater.  In the process, they had to build a support platform for the new pan, which they did in an hour or so.  Each time when they were confronted with an installation problem, they adjusted and innovated to find a solution.  The price came out exactly as they'd quoted despite the extra challenge.  I was very impressed.

I will use TEC for all of my plumbing needs!

I was reading the reviews and I felt bad because I have not left a review on Yelp for this amazing company!  The first of my problems began years ago, with almost quarterly visits from Baltimore County to clear my sewer to stop the line from backing up into my basement.  One day, they told me it was clear at the street (shudder).  I did research and found All Nite and Kirk came out the next day, I was back in operation after an hour (it was Christmas-time!).  A few more rounds, and Kirk told me that I really needed to have the main sewer line replaced.  Very reasonably priced and once all components were scheduled, it took him just one-day to get everything done!  Fast-forward years and the same thing started again.  Baltimore County kept saying it was not them and Kirk went toe-to-toe with them and he and a manager came out together with a drain camera.  Turns out, there was 10 feet more that I had to replace, but that was also awesome, to find the answers!  He and his team have replaced faucets, installed a new laundry tub, installed a new gas oven and identified (and fixed) my families very long hair in the basement shower P-trap, that keep my home flushing strong!  Highly responsive, honest, very clean (you would never know they were there!) and I could not recommend them any higher.