Best Air Duct Installation in Washington DC

(5 stars for the technicians, but I took off a star for a scheduling snafu). Our air conditioner stopped working the other weekend, so I got some estimates through Yelp. This company responded right away, provided an upfront cost estimate and said they could send techs the next day, so I went with them. I was told the repairmen would be at my place between 8:00 a.m. - Noon the next morning.

By noon, when no one had showed up yet, I called and spoke to Sean, and he was honest and admitted that he had forgotten to schedule my job. He then pulled techs off another job and they were at my place within a half hour. I understand that things happen, and I appreciate Sean's honesty, but I still woke up early and waited for more than 4 hours for a technician to show up. I had scheduled for the morning because my house cleaners were coming in the afternoon, and I was really hoping to avoid having the cleaning people and the AC repair folks at my place at the same time. Of course they arrived within minutes of each other and I had 2 repairmen and 3 cleaning people in my two bedroom apartment with no AC. Thankfully everyone involved was very understanding about the situation.

The techs were excellent! They were very friendly, professional and efficient, and were able to diagnose the issue almost immediately. Our AC was working again within about a half hour of their arrival. They also did a full check of the system, replaced the filter and provided recommendations for maintenance and upkeep. It was really reasonable, too. I received a $10 off discount on the visit by booking through Yelp. All in all I was very satisfied with my experience despite the scheduling mix up.

Anytime I have a HVAC issue I expect an expensive bill. I've typically always found technicians to over-inflate the issue. Not the case with Cardinal HVAC. They found a part to be clogged and dirty causing my heat to not work. Fixed it! Heats been working over 4 weeks later without the usual let's replace your whole unit. Thank You Mike!

Daniel's home services gave me the lowest price, arrived the same day and were professionals. I was very satisfied with their work.

Jafar did an excellent job of clearing a nasty clog in my driveway drain, cleaning the area, and providing helpful advice to prevent the problem in the future. He was honest to his estimate (which compared very favorably to others I previously called), and completed the work promptly. Highly recommended.

owning a home....

or rather, paying off a bank who owns your home while you occupy it, can be expensive.

occupying an older home can be even more expensive.

working so much that you don't have enough time to do the minor repairs yourself, can be expensive.

case in point - my bathroom sink that i have been battling with over the past year. i'd tame the beast, then it would come back at me, and then i'd tame it again. the sink roared back and not being able to take time off from work, i was pretty much forced into calling a plumber to come in on a saturday.

not really an easy thing to do, so i went with Thomas E. Clark.

i scheduled an appointment. a window from 10am - 1pm was set up. i got a call at 10am saying that a plumber would be arriving in 45 minutes. he did just that. he snaked my sink, got it working properly, and didn't leave a mess, all within about an hour. i asked a few questions. he answered them. damn galvanized pipes.  

$69.00 service fee
$155.00 for the sink repair

i'm pretty sure i could have gotten someone cheaper, but since it was a saturday - i was pretty much stuck. i'm pretty sure that i could have rented a snake and done the work myself, but i wanted a little professional insight upon the state of my.....    errr, the bank's 60 year old pipes. i got just a little insight.

all in all - they did the job and were completely professional.

the price??????

i don't know?

if you know of a person or company that can do this kind of work on a saturday morning at a better rate, please let me know.

Carlos Reed arrived on time as scheduled. He was thorough, professional, and provided all the information about several options for me to make an informed decision about repairing to my HVAC heat pump. Great service.

Our HVAC system was leaking. Clover sent someone to check out the situation quickly and the technician recommended a whole system replacement. I felt like he was making the recommendation genuinely, and he explained his reasoning. I asked for a quote for a new system and mentioned I wanted a baseline model. I received a quote later that evening, and it seemed fair for what I was getting.

They came a few days later and replaced the system in one day. They were accommodating of my schedule. Our technician was Ronan, and he was fantastic. He really made sure everything was right throughout the process. He had great attention to detail and was considerate. He even thought to ask me about whether I had extra wall paint since the new thermostat was smaller than the old one and showed the old paint. While we did have some paint, we also have a newborn and I knew I wouldn't get around to painting around the new thermostat. Ronan asked if I wanted a wider thermostat base instead. He installed the wider thermostat base for us so the old paint was covered. This is just one example of the thought and consideration he put into his work and customer service.

I would use them again for sure. My only complaint would be that I wish the install could have been scheduled sooner, but they were already booked up.

Brendan was awesome, to say the least. He serviced our AC at a very reasonable price, and showed up exactly when he said he would. When it comes time to replace the system, he will be at the top of my list. The other quote I received was ridiculously different for the same service without the extra care and attention Brendan provided.

Pablo has fixed a few issues around the house and he has come through every time. He is quick, efficient, and knowledgeable when it comes to HVAC and plumbing issues.

We were impressed from start to finish with Brian B Quick. Our old water heater finally died so we called one company who came out and gave us a quote to replace it and also replace our aged furnace. Surprised by the cost, we decided to get a second opinion. We called Brian B Quick and they came the same day. Randy fully explained all our options. He didn't pressure us to replace our furnace along with the water heater which was nice. He did explain all the pros and cons of replacing both at the same time, which we asked for. He gave us options for different systems and explained the benefits of them. I really appreciated that he took the time to answer all my questions. Then he gave us a very competitive quote. We talked it over, texted him that night, and his team came the next day to do the work. They got the water heater temporarily hooked up that day and came the next to put in the new furnace and finish up. Super impressed with their work. Also, when the city inspector came for the permit, he wrote down their name and phone number because he was impressed with their work. (It's always nice to hear from an inspector that no corners were cut or shortcuts were taken.) Highly recommend them!

Very professional, courteous & quick! I would highly recommend them. I couldn't be happier with their service for my business HVAC.

These guys are pros, hands down.   Garrett & David installed a Aprilaire steam humidifier after they cleaned all the vent work in the house. They're work was super clean, they were respectful, and best of all they were efficient with my time.  I would highly recommend Bowman's to any of my friends or family.

I used Cardinal Plumbing for a plumbing issue at my work. They were very flexible with the hours and did an excellent job, which resulted in saving me a few thousand dollars in flooring.
I recently had an issue at my house and consider using them again, and met my expectations once more! Nick Kiser showed up on time, gave us a few options, and also suggestions for the future! Their entire team, from the receptionist to their techs, are amazing. Will continue considering them for any future maintenance I may need in my house.

Good service, knowledgeable plumber who comes just on time.He purchased the misding material.

Great, professional people. We own a multi-unit property and the leak affected two units. The plumbers came out quickly and fixed a toilet leak that had been a recurring problem. Mr. Husky and his employees made my tenants and me very happy. Thank you!

They advertise 24/7 service but that is completely false, I called 1:30am for a broken pipe and I was told the emergency technician was not responding....what the hell!! And basically that was it, sorry but we can't help you is what I was told!!

Response to the Owner: Thanks for responding, but you do not address the issues. Yes you sent workers on a weekend but I indicated I would wait for the installation to be completed by those who had not already shown unprofessional behavior and poor judgment in installation. Your manager refused to switch crews. Great that Sam sent a handyman, but you do not address that the customer had to insist on this being done correctly because your technician used poor judgment.  Thank goodness I checked on the work and told the technician to stop.

Your technicians were unprofessional during installation and refused to apologize when told to do so by the supervisor and manager. I was absolutely uncomfortable in my own home due to the behavior of your technicians.

Yes, I complimented the repair technicians  but that was before they returned 2 days later with a poor attitude, giving me a hard time about an a/c not functioning 1 month after installation. So patting yourself on the back and not addressing the poor installation, lack of diagnosis of the problem and poor attitude shows the lack of sincerity in your response.

Original review: I wish I read reviews before hiring Magnolia to install a/c.

The photos show the lack of care about doing a good job. The technician literally was installing the air handler abutting a gapping hole left from the previous antiquated air handler. If I had not insisted that the work stop to address the gapping hole the technician was planning to leave it this way. I had to call the salesman to get this addressed. The salesman was able to bring in a handyman to repair the wall so that my house was left with a gaping hole with no access to repair behind an air handler. (The manager actually defending poor work by the technician leaving the gaping hole because she refused to replace him from the job so her schedule was not disrupted ). Moreover, I contracted to have the main water line valve moved so there would be access and not blocked by the air handler, yet the technician moved it and put it behind something. The technician would not address this until I got the salesman to instruct him.

Just simply a horrible customer service experience.

Update: One month after installation my new a/c shut down. Yes, one month. The technician that came out didn't do a diagnosis to determine how water was getting into the safety. He made a quick assumption of a pipe leak unrelated to the a/c and instructed me to use a hair dryer and to sop up an water that shuts off safety monitor. A day later the a/c shut off again. I cleaned up the water and could see the a/c was continually shutting off BECAUSE there was an issue from the a/c itself with water NOT from any water from an unrelated pipe (that had been drained weeks before a/c shut off). I called for a second repair and waited for 5 hours past my appointment time. I again sopped up the water as the technician instructed 2 days prior and decided to turn off the a/c in the meantime out of fear of damaging the a/c due to all of the water that collected after the a/c was on for hours. When the technician arrived because I sopped up the water per his instruction 2 days prior he seemed to not believe me that water was leaking from the a/c and said he can't fix a problem he doesn't see!!! I showed him numerous soaked towels. This is after the a/c shut off numerous times due to water just one month after installation. The technician chastised me that if I want him to fix the unit then I should video the water, as if I should be able to tell from where the water was coming (all I had seen was a puddle of water in the catchment under the handler and the safety valve tripped). I called his supervisor who chastised me for sopping up the water and told me not to turn off the a/c sitting in water in the future. Well I guess I should not have listened to his own technician 2 days prior about sopping up water to protect the new unit.

Bottom line there was faulty installation as a duct to the a/c was not insulated and water was dripping down the unit from the duct  and shutting off the a/c. The water source was not from a pipe in my ceiling as I suspected all along.  

So I had an awful time with horrible service at installation  at the technician, supervisor and manager level and expressed my concern about the technician's judgment at installation to which the supervisor and manager completely disregarded my concerns. I paid $15000 to one month later have my a/c shut off on a hot weekend, needing service twice. The technician responding did superficial diagnostic work and did not seem to put any effort at getting to the root cause. After I waited a second time in 2 days (with no courtesy call with 5 hour late arrival)  the technician pretty much  told me to call back again when it shut down again as he could not figure it out.

Please be cautious of this company.  This review is regarding replacement of faucet and hose for my kitchen sink.  I ordered the part from Moen and called Real Plumbers to install the part for back in November 2016.  I chose them over Michael & Son because of pricing and the fact that I have used this company in the past.  However, I stopped because they started charging for service call backs.  The plumber installed the new faucet, but shortly there after I noticed that it was leaking.  Real Plumbers sent out a new plumber who looked at the faucet (mind you Real Plumbers wanted to charge me for this visit even though they installed it).  A new plumber said that the part needed to reorder.  However, two weeks later another plumber came and said the faucet did not need to be replaced, just tightened; so he tightened.  May 2017, the faucet is leaking lots of work that I had to turn it off.  So I call Real Plumbers back, they will send someone but there will be a charge; REALLY.  I am reminded that I stopped using them for a reason, but I was giving them another chance. To charge me for a problem that I identified with a service call the first TWO times, and to charge me a THIRD time for defective service is unacceptable to me. I called Michael & Sons.

I called Spartan plumbing for two items:  1) Sewer line clean out and 2) air conditioning that wasn't blowing cold air.  To my surprise, this required two separate appointments.  Why can't one technician do both?
1) I agreed to have Spartan come out and give me a quote because they would not give me a quote over the phone.  When the technician arrived, he started to do the job with no intention of giving me a quote first.  When I asked, he pulled out a price sheet and gave me the price.  They obviously don't want to do this over the phone to suck you in.  The price was about $100 higher than other quotes.  But he was a nice guy so I took the bait.  He cleaned the sewer line in about 30 minutes... for about $400.  They offered a free sewer line inspection with a camera but that required yet another appointment, technician, etc. -- Really??
2) Spartan came out to check my AC because is was not blowing cool air.  After doing a pressure test, he found the leak in the capillary tube to the thermostatic expansion valve bulb.  He said it couldn't repair the leak, that I would have to replace the entire exchange unit in the air handler -- at least $2000 plus labor.  Then he recommend that I just replace the whole AC unit outside since it was 12 years old. Another $4000 plus labor at a minimum.  I said no thank you and I'll think about it.  I did a little research, bought a new thermostatic expansion valve for $25, had it replaced, and the system charged, for a fraction of the cost.
Spartan is out to make money by ripping off the customer.  Don't use them.