Best Appliance Installation in Virginia Beach VA

Neil and his team were prompt, courteous, good at communication, and delivered on time. I will definitely use them again.

I asked on my neighborhood Facebook page for references for ac repairman. I was actually given a different guy's name and he ended up sending me Kelvin with Rivera's Home Improvement! After meeting and doing business with Kelvin, I know it was divine intervention, because he was a God send! I ended up needing a new unit outside. Which could have been stressful to even think about due to expenses, but Kelvin is as honest as they come and doing business with him was a true blessing to me and my family. I now have a new unit, 2 days later. He showed up first thing in the morning just like he promised and my home is currently cooling in the low 70's and I now have a new 10 year warranty on my unit! I will never call anyone else about ac/heating ever again! I can't praise him or his company enough! No stress involved! I highly recommend him for your ac/heating work! You'll be glad you did

Great customer service, not in the business for the money for sure...I felt appreciated and cared for, highly recommended

This is the best place ever to get your HVAC work completed from. I had an emergency issue with my unit leaking in my ceiling. Ben came out and fixed it very quickly and explained the issue to me. I felt confident the issues were fixed properly and the price was amazing. They're not there cheapest but not the most expensive. Great quality and very reasonable. I recommend them to everyone.

Very unprofessional customer service. I've used them before with other rentals I own but after today this will be my last. Beware of high charging prices and if you call them out on it expect not to get any of the services you needed done.

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Mr. Gilbert,

Your first statement of, had been our client for a while should have made you reconsider providing the services that I requested regardless of the dollar amount. To address the dollar amount, your business has done work for me before ranging from a mere (your words) $180 to over $3000. So with that being said, why would that mere 100 dollars be a problem seeing that you stated I had been our client for a while? Also, I never once stated that I shared your estimate with anyone-- for that wouldn't make good business sense on my end. Think about it, why would I share your estimate with anyone just so they can offer a lower (yet still rip-off price) just to beat you out. What I stated was that I asked another professional contractor painter  (not a guy working out of his truck like you stated) how much he would charge me to paint and patch the holes throughout the house. Unsurprisingly, he priced me with less than half of what your business was going to charge me. You stated that your business called me because you wanted to go through the estimate with me to negotiate, that statement is false. The statement that was said to me was, we will not be doing a $100 worth of work when we quoted you at $3,500. Now since you would like to bring up unethical practice into this conversation, not once did I discuss your pricing with any of your so-called competitors, however I will tell you what is unethical...charging me prices of $50 to $105 just to adjust a toilet flushing chain and replace a shower head. I will tell you what is true about your statement though, I definitely will not being doing any business with you again and I'll be sure not to remain silent about your unprofessionalism of your business. Good bye!

Jarvis

I have had nothing but good experiences with Michael & Son. Today was no exception. I called because I had a leaking faucet in my guest bathroom (the previous plumber improperly installed the seat). I called at 8 am and they customer service representative said they had no appointments left for the day but they should be able to get someone over. By 3 pm Mathew Delmage had called and said he was on his way. He was courteous, friendly and extremely knowledgeable. Not only did he fix the problem, but he showed me how to fix it myself in the future. Furthermore, he explained a good place to pick up reasonably priced tools so I would have the capability to do it myself. I have had limited interaction with any sort of contractor, plumber, electrician etc. so I just don't know if it is worthy of a 5 star rating, but I was satisfied with all aspects of the work.

A guick Google search of Matt Arbas's name will yield his very shady criminal history including being suspected in his father's disappearance as well as drugging and kiddnapping. This guy doesn't have a clue and didn't pull the first permit when he remodeled my home. Shady, dishonest, and lacking the skill to water a house plant