Best Hot Water Recirculation Pump Repair in Virginia Beach VA
Plumbing Service
Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.
Virginia Beach, VA
Plumbing Service
Do yourself a favor and AVOID this company! Unreliable, irresponsible, and inexperienced staff.
DAY ONE: I made an appointment with a technician to receive a quote. The representative arrives, I explain what I need done and he says the job is going to be $320 with parts and labor. Since I needed the job done asap I did not have time to shop around. I also needed the job done before 8am because I need to open my business by then so I was charged extra for coming in before operating hours. OK, so I make an appointment for the next day at 7AM.
DAY TWO: Technician does not arrive and I receive a call from the owner of the company around 730AM saying that unfortunately he's not going to make it due to a family emergency. He offers me a $50 discount for the inconvenience and promises me he will have another technician at 7AM sharp. I say OK.
DAY THREE: I arrive at 7AM sharp and the technician DOES NOT SHOW UP! AGAIN! I try to call the owner but he does not answer my phone calls. I receive a phone call from the technician at 750AM that hes on his way...I tell him its too late because I need to open my business at 8AM and I paid extra to get the job done BEFORE then. He explains that he was just informed about the job this morning!
He apologizes and would like the opportunity to come in anyways to take a look at the job to see if he can come up with a solution without turning off my gas. The other technician told him it would be a quick and EASY job. I say OK.
He looks at what I need done and quotes me at $376 with the discount!
I asked WHY are you quoting me a higher price than I originally was!? He said the first technician was wrong and the job I actually need cost more. HOW CAN THE FIRST TECHNICIAN BE WRONG!? He explains the first technician isn't as experienced as he is! SERIOUSLY!?
He said I need the adapter from a specific hose and the only way to get that piece is to purchase the entire hose which retails at $245. Which I KNOW that isn't the price he pays for it, and now instead of helping us out for all the inconvenience hes trying to make more money off me by selling me parts I DONT need!
Now that I knew what I needed to get the job done I went online and bought the adapter myself. PAID $33.45!!!
MR ROOTER IS A SNEAKY and UNRELIABLE COMPANY! AVOID!
note: The owner still has never returned any of my phone calls. Very unprofessional.
DAY ONE: I made an appointment with a technician to receive a quote. The representative arrives, I explain what I need done and he says the job is going to be $320 with parts and labor. Since I needed the job done asap I did not have time to shop around. I also needed the job done before 8am because I need to open my business by then so I was charged extra for coming in before operating hours. OK, so I make an appointment for the next day at 7AM.
DAY TWO: Technician does not arrive and I receive a call from the owner of the company around 730AM saying that unfortunately he's not going to make it due to a family emergency. He offers me a $50 discount for the inconvenience and promises me he will have another technician at 7AM sharp. I say OK.
DAY THREE: I arrive at 7AM sharp and the technician DOES NOT SHOW UP! AGAIN! I try to call the owner but he does not answer my phone calls. I receive a phone call from the technician at 750AM that hes on his way...I tell him its too late because I need to open my business at 8AM and I paid extra to get the job done BEFORE then. He explains that he was just informed about the job this morning!
He apologizes and would like the opportunity to come in anyways to take a look at the job to see if he can come up with a solution without turning off my gas. The other technician told him it would be a quick and EASY job. I say OK.
He looks at what I need done and quotes me at $376 with the discount!
I asked WHY are you quoting me a higher price than I originally was!? He said the first technician was wrong and the job I actually need cost more. HOW CAN THE FIRST TECHNICIAN BE WRONG!? He explains the first technician isn't as experienced as he is! SERIOUSLY!?
He said I need the adapter from a specific hose and the only way to get that piece is to purchase the entire hose which retails at $245. Which I KNOW that isn't the price he pays for it, and now instead of helping us out for all the inconvenience hes trying to make more money off me by selling me parts I DONT need!
Now that I knew what I needed to get the job done I went online and bought the adapter myself. PAID $33.45!!!
MR ROOTER IS A SNEAKY and UNRELIABLE COMPANY! AVOID!
note: The owner still has never returned any of my phone calls. Very unprofessional.
1728 Virginia Beach Blvd, Ste 115, Virginia Beach, VA 23454
Plumbing Service
Mine is just an observation, of professionalism and what I perceived as genuine concern and pride in a job well done.
The team work of the persons at the site and the patience of the guy leading to explain their progress and the vision of the task at hand... I found to be impressive.
Should I own a home/ have a home built, or be abreast of someone in the process of needing their services.. I have the number on hand
The team work of the persons at the site and the patience of the guy leading to explain their progress and the vision of the task at hand... I found to be impressive.
Should I own a home/ have a home built, or be abreast of someone in the process of needing their services.. I have the number on hand
Virginia Beach, VA
Plumbing Service
Called July 3rd for emergency service as stated in their description but was told they were closed, Should not list that they provide emergency service if they don't
4909 Brookeway Dr, Virginia Beach, VA 23464
Plumbing Service
Shawn is the best! We recently bought a year-round house in Point Harbor, and we were lucky to find him to take care of a slew of small problems before they became big ones. He also saved us a lot of money by fixing a jetted tub that we thought was hopeless, and by quickly finding and fixing a pipe problem this winter that could have ruined our well pump. His work is excellent and his prices are fair. We use him for all of our plumbing work and recommend him to all our friends.
Kitty Hawk, NC 27949