Best Flame Sensor Repair in Virginia Beach VA

Had to install a new ac unit, Bill came checked my old unit and replaced it in one day. His company and workers are the best! They replaced my whole unit in one day. Wouldn't go to anyone else.

I asked on my neighborhood Facebook page for references for ac repairman. I was actually given a different guy's name and he ended up sending me Kelvin with Rivera's Home Improvement! After meeting and doing business with Kelvin, I know it was divine intervention, because he was a God send! I ended up needing a new unit outside. Which could have been stressful to even think about due to expenses, but Kelvin is as honest as they come and doing business with him was a true blessing to me and my family. I now have a new unit, 2 days later. He showed up first thing in the morning just like he promised and my home is currently cooling in the low 70's and I now have a new 10 year warranty on my unit! I will never call anyone else about ac/heating ever again! I can't praise him or his company enough! No stress involved! I highly recommend him for your ac/heating work! You'll be glad you did

Of course the AC breaks when my husband is not here! Mrs. Dodd was so helpful when I called. She walked me through some things on the phone just to make sure it wasn't a breaker or something simple. Mr. Dodd arrived on time, prepared and very knowledgeable. He had exactly what we needed. Very fair and accommodating on a hot Saturday. Exactly the personal service I was looking for from a small business. We will use them again and I highly recommend.

Long-term customer and have seen a deterioration in the level of service.  They used to be more responsive and customer oriented.  Last minute cancellations (literally called at the exact minute of our appointment to cancel) after appointment booked a month out and shuffling our own work schedules to accommodate, is frustrating.  They maintain two stars bcs the actual workers who come out to do the heavy lifting are always great; however the office and support staff are now seriously lacking in customer awareness and service skills.

Came out and looked at plumbing job I needed. Agreed to date to do the work. 3 weeks later after 3 no shows told me they were understaffed and referred me to someone else.

Waste of time and money..  I contacted them for a problem and they sent a young kid - and he sold me a bill of goods.  Did not inspect anything, just made an assumption and it was a total waste.  I recommend calling an actual plumber if you have any type of plumbing problem - not these guys.  Never again!!

This guy is very rude and a rip off artist.  He charged me $700 for changing a fan capacitor in my A/C and replaced the wire ends that hooked to it, he charged me for a bunch of stuff he didn't do, and I had to have another company come out and rework his work where he used the wrong wire connectors and the A/C only worked two days before the wire connectors he used fell off.  Then he had 100 excuses why he doesn't guarantee his work. Don't trust anything this guy says . He should not be allowed to touch anything on an A/C.  He could have burnt down my house. He is just looking to gouge who ever he does work for, BEWARE!!!!!.