Best Appliance Repair in Virginia Beach VA

Neil and his team were prompt, courteous, good at communication, and delivered on time. I will definitely use them again.

I asked on my neighborhood Facebook page for references for ac repairman. I was actually given a different guy's name and he ended up sending me Kelvin with Rivera's Home Improvement! After meeting and doing business with Kelvin, I know it was divine intervention, because he was a God send! I ended up needing a new unit outside. Which could have been stressful to even think about due to expenses, but Kelvin is as honest as they come and doing business with him was a true blessing to me and my family. I now have a new unit, 2 days later. He showed up first thing in the morning just like he promised and my home is currently cooling in the low 70's and I now have a new 10 year warranty on my unit! I will never call anyone else about ac/heating ever again! I can't praise him or his company enough! No stress involved! I highly recommend him for your ac/heating work! You'll be glad you did

Great customer service, not in the business for the money for sure...I felt appreciated and cared for, highly recommended

Sonny's folks do a good job if and when they show up to do the work and you can afford to wait. Called on a Monday the response from the dispatcher was someone will call you when they are on the way out. Assumption was we'd be there whenever that time came. This review is being written 48 hours later.  Like many small outfits residential service generally sinks to the bottom of the priority list. BTW not cheap either.

Avoid this this company at all costs! Awful, awful work--show up late (if they show up), don't communicate whatsoever, can't do drywall if their lives depended on it and then leave a mess for you to clean up after they leave. Do yourself a favor and call actual professionals to get any work done on your property.

Amazing person and service. Would highly recommend. Friendly, quick, efficient. Super nice guy. Didn't charge me like JES.

Prompt response time, but $700+ quote to change out bath fixtures?  They have a pricelist of all the jobs and all the prices are overinflated.  They charged me over $300 for a 10-minute job to change a tub control valve using a $40 part.  Never again!

A guick Google search of Matt Arbas's name will yield his very shady criminal history including being suspected in his father's disappearance as well as drugging and kiddnapping. This guy doesn't have a clue and didn't pull the first permit when he remodeled my home. Shady, dishonest, and lacking the skill to water a house plant