Best Air Duct Cleaning in Virginia Beach VA

Had Bill and Moris come out  to fix my A/C problem of no cooling action. The service was very professional, prompt, and fast. They carefully checked the unit for other issues and found another problem of low freon. They showed me the gauges and explained their readings before and after putting freon.
This was especially appreciated since the refrigerant is considerable addition to the total cost.
While being very efficient in their work, they didn't rush and answered a couple of my general A/C question and mentioned what to watch out for as freon leaks.
The price was very reasonable and for such a professional service I was happy to pay. Will definitely call on this business should I have other problems in their area of expertise. Thanks much, Bill and Moris!

I asked on my neighborhood Facebook page for references for ac repairman. I was actually given a different guy's name and he ended up sending me Kelvin with Rivera's Home Improvement! After meeting and doing business with Kelvin, I know it was divine intervention, because he was a God send! I ended up needing a new unit outside. Which could have been stressful to even think about due to expenses, but Kelvin is as honest as they come and doing business with him was a true blessing to me and my family. I now have a new unit, 2 days later. He showed up first thing in the morning just like he promised and my home is currently cooling in the low 70's and I now have a new 10 year warranty on my unit! I will never call anyone else about ac/heating ever again! I can't praise him or his company enough! No stress involved! I highly recommend him for your ac/heating work! You'll be glad you did

First call was to Mrs. Dood she was very nice & helpful and told us that be out at 3pm they showed up 15 minutes early. Had me up and running in 45 minutes Mr. Dood and his technician where honest and very fair priced and knowledgeable We will definitely be using there service again and recommend them to anyone else!

Not having a good experience with this company so far. The waiting game to get my repairs done it taking entirely too long and their communication in almost non-existent. I am calling daily to find out the status of my repair so I can get my air conditioning back up and running. They told me it would take two days to get the parts in on a Thursday and showed up Monday with the incorrect parts. I head no air conditioning in my house, in the hottest months of the summer, for six days now. Nobody is calling me to let me know anything. They had me pay for my repair upfront and at this point I'm thinking about going with another company. Hotels are expensive and American Mechanical is costing me more and more money every day as I waiting for them not to finish the job.

Sonny's folks do a good job if and when they show up to do the work and you can afford to wait. Called on a Monday the response from the dispatcher was someone will call you when they are on the way out. Assumption was we'd be there whenever that time came. This review is being written 48 hours later.  Like many small outfits residential service generally sinks to the bottom of the priority list. BTW not cheap either.

We had electrical work done last week to have outlets aligned in the kitchen awaiting new cabinets. We were told they needed to be rewired. The tech did a nice job cutting open the areas. The space was rewired and he left apparently not checking to make sure the electrical was working and all the lights. We discovered the kitchen lights not working and a few others along with a socket.
So we called Michael and Son again stating everything had been working prior with no issues. Today Sat May 14, another tech came out and after pulling some sockets out, checking circuits etc he said it was all connected to the problem but he was unable to find the wire causing the problem. He said it would be best if the original tech came back out. He told me he was going outside and would call his boss to reschedule for Tues. I asked him if he was frustrated he said yes a little bit and didn't like coming in behind someone else. (I can understand that but thats not our problem) Isn't an electrician supposed to be able to diagnose and repair.
Well I was waiting inside for about 15 mins thinking surely he wouldn't still be on the phone, and, he wasn't .....HE LEFT. Not only did he leave me hanging but left all the sockets dangling, left our ladder under the attic door failing to turn off attic light and closing the hatch. Upon leaving the property he drove through the front yard leaving about a 6 tire rut.
We called Michael and Son and was told they have no supervisors working on the weekend. I told the young lady I needed to speak to one today, not next week, and the only one they had was a call center supervisor. I sent her all the photos explained what happened and she apologized numerous times. I told her I wanted to speak with a higher up but all she could do was email someone. About an hour and a half later the tech called me and asked what's going on. I told him you left all the sockets hanging, attic light on and open and you drove through the front yard. He asked what do I want him to do (really)??
He said I left the sockets hanging to make it easier for the original tech. What kind of electrician does that?
I said you also drove through my yard he replied Oh I'm sorry.
I tried to call the corporate number but it kicks back to the local M&S with the voice prompts. I left an email saying I wanted to speak with an owner and I'm waiting till next week to see if that happens however I won't hold my breath.
Unprofessional in every way shape and form. And lack of Supervisors is mind boggling. Michael and Sons is extremely over priced to begin with so we'll see how this gets resolved. The yard WILL get fixed but that the tech didn't even let us know he drove through it is sad as well.
On a good note the tech came back and fixed the hanging sockets and he did apologize. It's not that the techs who did the work aren't polite because they are, they are very polite!
But that doesn't correct the problem. The photos show how the job was left and the damage to our yard.

I had an appointment scheduled for Friday afternoon to take care of a plumbing leak that required water to be shut off to the entire house until repaired. Checked in with company at 3:30 to make sure things were still on track, they couldn't tell me when someone would be there, just that I was still on the schedule. At 4:45 I get a call saying they weren't going to be able to make it, but could PROBABLY get to me on Monday! I had an appointment, if you couldn't handle my request, tell me so and I'll go with another company. Now it's too late to get someone else out and I'm without water for the entire weekend. Do NOT call this company, they actually hung up on me when I was upset that they overscheduled and left me in a bad place.