Best Handyman Repair in Tulsa OK

This plumber does NOT have voice mail setup, so he will not respond to phone calls, unless he happens to pick up phone.  He did not come at pre-arranged date to check broken hot water heater (needs to be replaced, according to his quick answer). When I did reach him, he compained of 1-1/2 hr. drive, although summary indicates 20 minutes.   He did not respond to technical detail summary sent him for the hot water heater.  He cannot be reached by phone, even for important items, since his voice mailbox has not been set up yet.  He has caused me great difficulty, including no hot water for last four days.   We said I should shut off the main flow of water at the cutoff valve in front of the house to stop leakage from the failed hot water heater.  So, then no water at all, with no appearance from him, at all.  Same as Ukraine.