Best Remodeling in Tucson AZ

Level Up helped us with some recent projects at home, and they were nothing short of stellar! All in a single day, they helped us remove some very extensive security bars, demo an old storage unit and concrete slab, fix some wooden floor boards, and patch stucco! Their prices were fantastic, and they were punctual, friendly, communicative, and really went the extra mile to ensure the job was done right. I will continue to use them for all of my handyman/renovation projects!

Called this morning and Ben was at my house at noon, I call that very good customer service, I am looking forward to getting the est for needed repairs
Thx Ben
Doug

Bill and his crew installed a new front entry door on my house. When I purchased the home, it had a poorly hung front door that didn't seal correctly. The strike plate had to be adjusted for the lock to even close! I put up with it for a year, probably going through miles of weatherstripping. After an unsatisfactory experience with a different repairman, I contacted Bill and Horton Remodeling Services.

He was very thorough in the initial call with explaining fee breakdowns, the likely cost, and listened to what I needed and even what I hoped to pay. Even though I paid more, it was worth it. I got what I paid for, as the saying goes. The door was done beautifully, and they cleaned up perfectly after the job was finished. They had to remove and replace a security door as well, so it wasn't a simple job! I was kept informed of the job progress with texts, and emails.

* This would be a five star review, but the door had a long scratch from the top almost to the doorknob when installed (the install was done while I was at work and unable to see/view the door). When I contacted them, they didn't offer any type of money off, and told me that was how they received the door from the company. Then they offered to quote me a price to paint the door to cover the scratch. I feel that contacting me when they picked up a scratched door to see if I was okay with it would have been better, and then perhaps negotiating a bit lower price for a damaged door instead of waiting for me to notice the damage and ask about it. I was disappointed about that part of the job and interaction.
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UPDATED REVIEW: Bill contacted me and worked out a repair on the door. He was very kind and understanding about it. I appreciated his willingness to do so, and I would not hesitate to recommend or use this company again in the future. They do excellent work, and Bill is great at communicating on costs, and concerns.

David is very professional, quick and friendly. Had an issue with the toilet not flushing and garage door sticking. He had part to replace flushing mechanism and fixed leaky shutoff valve. He also advised me of getting garage door lubricant and this fixed the garage door issue. I highly recommend him for any job you need done. He has brought back customer in customer service.

Very disappointed. Received an estimate in a timely manner from an employee who appeared knowledgeable and professional. When I emailed to finalize work, the employee emailed back that it was no longer able to do the work, with no explanation at all as to why. I sent a follow up email inquiring about this change in position and, again, no response. Don't make the mistake I made by taking time out of my day to arrange for a meaningless estimate.  Use your time and money to meet with a responsible and professional company.

BUYER BEWARE: I chose Ron P Enterprises for a few projects around my house, based on the reviews found here on Next Door.
BIG mistake. The projects were: Install a kitchen sink. Install 2 exhaust fans in the bathrooms. Remove a pony wall in the master bath and install faucets in there. Build a small portico. Not ONE task was done correctly the first time, not even painting or patching. Though he accepted the task of installing my exhaust fans, it turned out it was a task they could not do. After watching them ATTEMPT to, I told him I need a REAL electrician.  He said he could find one and would take care of it. Aside from breaking my toilet, breaking my sink, breaking my granite backsplash and hammering drywall screws through to the exterior of my house...he smashed the granite vanity top to remove the sink, in my BEDROOM, with no drop cloth or protection...the kitchen faucet was installed 90 degrees off, my portico uprights were not parallel to each other and two different tiles were used for the portico roof. As a reminder of the chaos I experienced with him, he left behind a huge oil stain on my driveway and welding burns on my entrance wall. Out of the 75ish days he and his 'people' were here, they were on time ONCE. I spent MANY hours waiting for somebody to show up, even after repeated texts and calls to him, in which he said we'll be there shortly. During this time, I watched as he responded to others in this forum, saying he could help them, when he told me and proved to me he was overextended and underachieving. Though advertised as 'licensed and insured', though my research, I have found zero evidence of any licensure in Pima County, though he signs his contracts as the 'contractor'. The balance that was due him ($1500) when all was said and barely done, was evaporated by the balance due us, from replacing all the things he and his crew broke. In a thinly-veiled attempt at quid pro quo, he sent me this in an email : I would like you to keep the remaining $1500 since it is the least I can do to make up for the way that this situation has enfolded. Followed by this: I do have 1 request, I ask that if you don't have anything good/nice to say about my company, that you please do not say anything at all. You & I both know how important online reviews are, especially on Nextdoor. Then I  sought out legal advice and sent HIM an invoice for monies he owed us. There is much more to this story. I have MANY more photos/videos/texts and emails to back up all of my claims. Caveat Emptor.

Ferguson Plumbing was sent to my house for a water heater repair by 2-10 Home Buyers Warranty.  After diagnosing the problem, Mr. Ferguson went to get the replacement part needed.  He freely admitted when he got back that he had bought the wrong part, a gas valve that was one inch too short to fit my water heater, but that he didn't want to drive back to buy the correct part.  So without my permission or informing me what he was about to do, he took a hammer and sheet metal cutters and pounded a huge dent into the side of my water heater to make the too short gas valve fit, and then cut a gaping hole.  It still wouldn't fit, so he started pulling insulation out of the inside of the heater casing and pounding and cutting some more till it finally fit.  During this time, I was expressing my extreme concern to him about the property damage he was causing, and his reply was that it was OK because the water heater case is non-functional, so a cosmetic dent and ragged hole didn't matter.  (Note: his repair also did not fix the problem he was sent to fix.)

I contacted 2-10 about this, since they are the one who sent this contractor, and they irresponsibly said that they are not responsible for property damage done by contractors they refer.  They gave me Mr. Ferguson's liability insurance information for me to file my own claim against him.  When I did so, Mr. Ferguson's liability insurance company told me that property damage like what Mr. Ferguson did is excluded from coverage under his policy.

I am now filing a claim with the Arizona Registrar of Contractors against him and am proceeding to have the water heater replaced by a reputable plumber out of my pocket.  This replacement was not needed till Mr. Ferguson left the old heater as a fire hazard, also making it impossible for me to sell my house without replacing it.  If I don't get reimbursement through the contractors complaint, I'll have to take the  matter to court.

Obviously, I don't recommend this plumber.  He seems to feel that destroying other people's property is just fine.

I would not recommend this plumber because he failed to show up twice after agreeing to work. I paid him $1,000.00 to ensure he would follow up on his work earlier. But he does not. Not good.