Best Drain Cleaning in Toledo OH

I'm leaving three stars because the crew that came to fix the sewer line were FANTASTIC, but our experience scheduling the service was a nightmare and merits ZERO stars.

They were despondent for months and when we finally were able to schedule a day, the crew were unable to find someone to perform a ground inspection. The city of Livonia apparently needed 24 hours notice to get an inspector out to the job- seems like they should have looked into that prior to arriving, no? They then told us they couldn't do the job. We had taken a vacation day from work to be available, not to mention we had waited months to have this work done. Understandably, we were hoping to find a way to make it work. We called Sewer and Water Specialists (Monroe) and spoke with Kim. She told us that she had never heard of that before and that the township was in the wrong because they schedule this type of repair 20 times a day and have never encountered this issue. We asked if we could call the township directly to try to request an inspector and she sarcastically wished us good luck and explained that they never do that. We called the city of Livonia. Guess what- they did do that.

So an hour and a half of this nonsense later, the crew stayed to do the job and had to work double time to get it done before the inspector arrived at 3- all because they were set up for failure by their back office support. But the crew was very polite and truthfully did great work. They took special care not to kill our plants and not once that day did they show frustration for the several miscommunications that occurred that morning.

Thank you to the crew for your help- Don, Scott, Amber and Kenny.  Here's to hoping this review will encourage better customer service or at least the utilization of Google calenders or Excel spreadsheets to help facilitate better planning and organization.

I couldn't have asked for a better company to install a new furnace for my home.
When I decided against adding AC there was no pressure to change my mind.
My basement is better than when they began.
I really got my money's worth from them!

Plumber came out the same day and fixed my gas leak. I have absolutely no complaints. I'd definitely use them again.

I want to say that I was referred by a friend and they came out on the weekend my water blew up, and they gave me a fair offer for how extensive the damage was and replaced everything thing and it only took a couple of hours I am so so grateful. Thank you again

We called on a Sat night, they would have come out then but we decided that Sun AM was better for visibility and such.  Rates are very reasonable, staff is knowledgeable and they fixed our issues.  There is a reason why they use the word PRO in their name!

I do a lot of business in Michigan and California through Yelp.  I have never seen reviews like this... either 5-stars or 1-star... AND THEY ARE BOTH ACCURATE!  
Obviously a very nice guy and talented... until he decides he is through with you... whether the job is completed or not!
I had the same story.  Great communication, knows his biz, nice guy, good work... but a TERRIBLE BUSINESSMAN.  Why he would quote these jobs, do work, build relationships and then just disappear is crazy.  I actually thought something happened to him until I read these reviews.
Unfortunately for us, he left one part of the job (the sanding and painting) unfinished. Now, I have to find someone to come in and clean up his mess.  cI've been told I have a nice case for small claims court... and I may just try that route.  
WHAT A WASTE OF TIME!  STAY AWAY FROM THIS GUY!

Called to get an estimate for install. Took them 5 weeks to get out just to give an estimate which they had to reschedule once. When we finally did the walk through I was told I would have an estimate within a few days. 4 days later I got an estimate that was nearly $10k just to install a unit i already have. This is nearly $3k over what I expected. When I asked for an itemized breakdown of the estimate, because it had 0 details on what they would do, I was ignored. I reached back out and was ignored again. Clearly they don't want my business so they won't be getting it.

My home warranty uses this business and I really can't understand why. They apparently put these warranty jobs on the back burner. Probably the worst customer service I have ever dealt with fron any service provider. Good luck getting an appointment scheduled.

Our upstairs AC went out in the middle of a heat wave, and Main & Sons was the only HVAC company available to come and check it out within the next couple of days.  I was extremely happy when they called later than afternoon (a day before the scheduled appointment) and told me that they had time to come by and check out our HVAC.  When they showed up, they were definitely less than professional looking (hole-filled jeans/shorts, clothing stained in general, huge wads of dip in their mouths, and too-large t-shirts with the sleeves ripped off).  The technicians were polite enough, but they didn't really communicate outside of We're going to look at your unit, and, We can't get it to work, so we're going to install another one unless I asked a direct question first.  They tried everything they could to revive the unit, but said the compressor was out.  I was informed that the entire system needed replaced (the compressor & coils), and I related that I wanted to upgrade to a more efficient unit.  The tech told me what type of unit he'd be putting in, not listening to any of my requests or input.  He even seemed disinterested in what I had to say - he'd made up his mind as soon as he realized the compressor was bad.  He told me he'd be back that evening with a cost estimate, but he never returned.  My husband had to call the office the next day to find out what the quote was.  We finally received the estimate through the mail a week later, and the estimate was very lacking in detail - Estimate to install a 95% efficient A/C System. Condensing unit is 2.0 ton 13 seer system.  Includes materials, labor and tax.  At no time in the process did anyone offer details as to brand, a detailed price breakdown, anything.  We had no input as to what system was to be installed, nor did they offer any options.  The technician provided us with a quote that was $1000 over all of the other quotes we received.  They were less than professional, didn't feel the need to communicate with me about any of the decisions involved in a major purchase, and got back to us a week after they said they would.  I would not recommend them to anyone.

Mancini is as assigned to me by my home warranty company, First American Home Warranty. I contacted them on a Thursday and we had an appointment set for the following Monday, 4 days later. He would never give me an accurate time just I'll be there in the afternoon. That Monday he did not show up or call to reschedule. I called the flowing day, Tuesday, to no answer. I called again Wednesday morning and finally got ahold of him. Told me he ran late on a job, which I understand, but the fact I never got a call to reschedule was unacceptable. On Wednesday we set a new date for the next day, Thursday, again in the afternoon. I called at 9am Thursday to get a better time as I am employed and taking time off for this, and no answer. Heard nothing all day and called again at 4pm to again no answer. I called my home warranty company to get a new contractor assigned and they said they will call and check in. They called me back and said they got ahold of him and he said he was still coming, this was at 5pm. Again never called and never showed up. Would not ever use this company again not recommend to anyone, extremely unprofessional and my home warranty got a new contractor.

Overall if I could give 0 stars I would.

Called Fri, Nov 5, requesting a plumber ASAP, as an outside pipe for the sprinkler system had sprung a leak and was flooding our side yard. Was told on the phone that someone would be there later that day (or early the following day) to fix the valve. Address and phone number were confirmed, but no one showed up or called that day. Texted the following morning to remind them of the address and the need to get someone here at their earliest convenience. No response to the text and no one showed up that day either. (We paid extra for a different plumber to come out on a Sunday to repair the valve.) Disappointed with the unprofessionalism of this business and would not recommend.

Terrible.  I had to talk to three people to make an appointment, they were two hours late, tracked toilet water all over my house and were not up front about costs. I will never use this company ever again.

THIS IS NOT A LICENSED AND INSURED PLUMBER. He damaged my home and did not fix the damage. NOT PROFESSIONAL. Do not let this convicted felon in your home. You can see his record on OTIS, Michigan's offender directory, offender number #716116. Will be contacting the better business bureau for operating under a false license. Stay away!