Best Tile Installation in Toledo OH

Shiloh was incredibly helpful in getting our project completed. He was friendly and did a great job to get our plaster torn out and replaced with drywall to prep for new backsplash!

100% recommend Naz Home Improvement based on our experience with him...

What Naz Did for Us:
Naz installed our in-suite whirlpool tub, which involved bringing plumbing from the master bath into the main bedroom suite, doing electrical work at the breaker panel, carpentry to build the frame for the drop-in tub and tiling over the whole enclosure and the floor.

How Naz Conducts Business:
He was professional from start to finish. Responsive phone calls to our initial inquiry, booties over his shoes when coming out to quote and a line item quote told me from the beginning that Naz is a contractor holding himself to a professional standard. Naz spent 3wks in our home and was SUPER great the whole time. There were a couple unplanned changes as the project progressed, but Naz was very agreeable and reasonable about everything--he even suggested a few to make the finished result better than we planned and we're so glad he did!

Naz's Work:
Naz is more than an installer--he's a craftsman that takes PRIDE in his work. He made a couple recommendations beyond the original scope of the project at his own expense because he believed it would look or function better. That's how much he CARES. As to the quality of his work, I think the pictures from myself and others speak for themselves. If you get Naz on your project, you won't be disappointed.

just had a horrible experience with this company. First my customer tried to call this company after hours last night because he has been working with them for more than 5 years. No answer and no way to leave a message because the voice mail was full. So, he asked me to call this morning because he lives in California. so I call first thing this morning, the person who answered the phone was a monotone depressed voice as I have ever heard. Just said Rooter pro not how can I help you, no name, no nothing. Then I explain the situation and she cant find my customer in their system. Then, she finally gets it. Then I hear in the back ground someone saying that he tried to call my customer back last night, if he really called at all. then this person says that they can get the tenant on the schedule, good. I further explain that this tenants son is graduating today and would like to take a shower. Yes, the tenant does not have hot water, sorry I missed that point until now. then at 11:43 I get a call from the same monotone voice saying that her technician is stuck at a job and cannot get to the hot water tank. do they only have one tech? did they not know that they had only one tech this morning? you have got to be kidding me what a mess of a joke and poor excuse for a company. it is now noon and I have called 3 other companies that said if I would have called this morning they could have got out to the tenant. pretty poor way to handle a customer I will be getting my customer another local company to work with.

Beyond horrible and discourteous. John scheduled an appt. with me. I agreed to the date and time. I also confirmed the day before. We waited not only did he not call he didn't show up, and I still have not heard from him. After emailing and leaving messages. This is no way to treat customers old, new or potential. This was piss poor service at its finest, and its no excuse. Customers have so many other business options, we pick you not the other way around. If I could give zero stars I would. This was totally foul, as a customer my time is equally important. The only thing John was Handy at was being unprofessional, and he lacks morals with his business.