Best Leak Detection in Toledo OH

They have always provided excellent service for us...furnace, plumbing and cooling.

Shiloh was incredibly helpful in getting our project completed. He was friendly and did a great job to get our plaster torn out and replaced with drywall to prep for new backsplash!

Horrible customer service! Called a couple days ago to set up an appt. They called me back saying they would be there in half an hour. But this wasn't a good time and asked them if they could come on Tuesday. They said great and I would receive a call on Monday for confirmation. Well I never received a confirmation call on Monday. I called again today (Tuesday) and they asked me a bunch of questions that they should have asked when I called initially. Not when I'm expecting them to show up because it turns out that they can't even show up because the homeowner is currently not here. We'll she's not here because she's in the hospital. Which was the whole point of me having a plumber look at the house during this time, so it didn't inconvenience her.

This information about the homeowner would have been great to know on the first phone call a couple of days ago.

I will not use this company ever.

Communication was great, for a day or so. Then they ghosted us on an emergency job at a business for 2 days and we never heard from them again. Beware.

I do a lot of business in Michigan and California through Yelp.  I have never seen reviews like this... either 5-stars or 1-star... AND THEY ARE BOTH ACCURATE!  
Obviously a very nice guy and talented... until he decides he is through with you... whether the job is completed or not!
I had the same story.  Great communication, knows his biz, nice guy, good work... but a TERRIBLE BUSINESSMAN.  Why he would quote these jobs, do work, build relationships and then just disappear is crazy.  I actually thought something happened to him until I read these reviews.
Unfortunately for us, he left one part of the job (the sanding and painting) unfinished. Now, I have to find someone to come in and clean up his mess.  cI've been told I have a nice case for small claims court... and I may just try that route.  
WHAT A WASTE OF TIME!  STAY AWAY FROM THIS GUY!

They came out two weeks ago to look at the work we wanted to have done.  The estimate was supposed to be emailed to us (we gave them the email address that day).  They called several days later asking for the email address again which we gave them.  We still did not receive the estimate.  We called several days later and left a message stating that we had nor received the estimate and left the email again.  We have not heard back from them yet.  We will look for another plumber.

These guys came out to work on a home warranty claim.  Did a good enough job of patching the pipe, but broke the cleanout.  

Called to see if they remembered:

1. They admitted they broke it.
2.  They never told me they broke it when they did.  I had to find it later.
3.  They said because the pipe wasn't the wrong kind of pipe, they knew it would break.  
4.  Said they would not fix it.

Nothing they're saying makes sense.  I hate to leave a bad review, but I would truly never let these people anywhere near my home ever again.  They did a terrible job, broke my stuff, and even though they knew they'd broken it, didn't tell me. Then, when I discovered it, they wouldn't fix it.

I can't think of a way they could possibly be worse.

Avoid if you can.

After an electrical problem with my house, Brian Beltz came out immediately to address the problem. My main meter and disconnect on my house was burnt up...quite literally. Brian quoted me a price for a new disconnect that was well under one-third of the MSRP price that I had found online. Then he called the manufacturer's engineers and was able to get me a replacement for free, even though it was several years out of warranty.   Brian definitely went the extra mile and stayed in constant contact with me through the process. His costs were very reasonable for the level of service he provided. I'd use him again in a heartbeat.

I have used Rooter Man several times and was always pleased, until now. One of the workers showed up to unclog a kitchen drain, had issues and left. They were to return the next day. I got a call early that said they would be there around noon. No show, no call. I called around 4:30 and told them to wait until the next day. Again, no show. I called a few times and they would not answer the phone. They did call me  around 6:15 and said they would be there in 15 minutes. I told them I was done with them and not to come. They left me hanging for 2 full days, probably on a job that paid more ? Anyway I can no longer recommend them to anyone. This is now way to do business, especially with a return customer.

Very very good service. I called afterhours in Novi and Joe came quickly and fixed the problem in my furnace. Thank You.

1. Know that appointment times will be put off if higher paying job presents itself
2. No call and no showed a number of times
3. Left a job in worse shape than when it started because.... Didn't measure all of the parts .... Kinda handyman, contractor, etc 101
4. Did an estimate that job would be completed for a price- failed to measure then claimed it was too difficult. Well 1rst why'd you say you could do it and second was it really that it could not be done or that you botched measurements and didn't want to put more time/money into a job that was botched by the business.
5. Don't walk run to someone else basically refused to fix the situation
Had wild stories as excuses on why things weren't done on time .... Not worth the time. Very personable but it's a con!

Called Fri, Nov 5, requesting a plumber ASAP, as an outside pipe for the sprinkler system had sprung a leak and was flooding our side yard. Was told on the phone that someone would be there later that day (or early the following day) to fix the valve. Address and phone number were confirmed, but no one showed up or called that day. Texted the following morning to remind them of the address and the need to get someone here at their earliest convenience. No response to the text and no one showed up that day either. (We paid extra for a different plumber to come out on a Sunday to repair the valve.) Disappointed with the unprofessionalism of this business and would not recommend.