Best Excavation Services in Toledo OH

Needed them ASAP On a Sunday. Everyone was so nice from the calming voice on the phone to the two men that came out to drain our overfilled septic. When the tub makes gurgle sounds that is a bad thing. I/we did not know that.

Franklin Sanitation is the best. They know what they are doing and provide timely service. We have used them three times on three different properties.... success each time. They are good and their employees are great to deal with.

Contacted E&K over two weeks ago (10/2/2020) to hire them to do a sewer line inspection with video for a house I am hoping to purchase. They came promptly and verbally told me the entire line would need to be replaced. I asked for a written report and footage to show the sellers, and was assured this would be no problem. After several days, I had still received nothing, so contacted the office via their website contact. Still nothing. I followed up at a week post inspection and spoke with someone in the office twice. Finally, a week and a half later I was told there was an error at the inspection and video had not been captured. I was assured they would come back 10/16 to video the line and get the footage to me, along with a written report I could give to the seller. As far as I'm aware, they still have not come back. I e-mailed and texted my contact (10/19) just to verify someone had come by and have still heard nothing as of 10/20.

As with most home purchase contracts, there is a limited time allowed for inspections. E&K was aware of this, and yet could not even communicate well enough to indicate that they would not be able to perform the service for which I initially contacted them (a sewer line inspection with video). Had they done so, I would have been able to reach out to another company for inspection. A really frustrating situation all around, especially since I would have been happy to give them my business based on their reputation alone had they done the very bare minimum.

Same day fix and reasonable price.  They were very clear about options on a drippy faucet.  Hopefully won't need them again, but if I do I will use them again!

We called them for an issue and there were supposed to give us an estimate to fix the bigger problem the next day. They never contacted us. We tried to contact them for several days and still no response. After they left things are worse than before they came and they will not return our calls. Do not use this company.