Best Pipe Repair in Seattle WA

This company treats customers as friends: real people with real needs. We cannot say enough about the professionalism and compassion that Jeremiah, Tyler, and Eero consistently lead with. Their rates are reasonable and they are reliable, responsive, honest, sincere, and easy to work with. Best plumbing business I have ever encountered!

Rob was great to work with. We had his team bring out water and sewer lines to a garage that we plan to turn into an ADU. He replied quickly to my request for proposal, his pricing was competitive, he was responsive to my request to prioritize the work, he finished the job on time, and he left the yard in tip top shape. He communicated well, including calling me to talk through a change my general contactor was looking for that was beyond his original bid. I would definitely work with Rob and the Pro Sewer team again, and highly recommend them for your projects too.

Jim & Mark are the best.  They are respectful, professional, honest and the best plumbers.  I've used them for my personal work and on rental properties I manage.  They've done everything as mundane as fixing a leaking sink hose to replacing water heaters, water heater under the kitchen sink (you should do this-- amazing) and just about everything in between.  I love that they're a REAL family business (Jim's wife or daughter answers phone & schedules) and Jim & Mark do the work.  They have no subs.   The thing I hate about it-- there is no such thing as an appointment tomorrow (unless you get lucky and there is a cancellation.)   An appointment is usually a couple of weeks out.  They're on time, they keep the area clean and they are on your side.  From a cost perspective, they're on par with regular plumber rates ... but they don't charge for the time they are diagnosing or writing up estimates like many other plumbers do.  I've worked with them for over 10 years.  I've never had a dispute with them but if I did, I'm pretty sure it would be worked out.

Diane was so helpful on the phone that I was able to solve my problem without a plumber. Thank you!

Quick service, highly competitive bid, above and beyond. Highly recommended!  Came out same day, started on leaky meter connection. Too late in the day for necessary gluing. Stabilized the situation and came back next business day and reinforced connections with brass and PEX vs PVC. These guys are the best!

The reviews about this crew are true, I also had a great experience with Dirt Cheap Sewers for a complete sewer replacement.  From Angel initially determining the cause and location of the problem, to offering every option available and on the spot estimating with fair pricing, to delivering on exactly the promise made.  Day one, they trenched by hand, in the cramped space under the deck, replaced the root destroyed pipe, and had me back in action by the end of the day.  The remaining days also required hand trenching to protect a slope sensitive tree line, and even without requesting it, I watched them take care to not hurt the large primary root structures of the trees, digging under and around them to access the old line, only cutting a few that needed it.  This type of care was demonstrated throughout.

Accessing the portion under the house required cutting the slab, and a touch of jack hammering, but before the work began, Austin and Poncho took the time to seal off the rest of the house, as well as some belongings left in the basement.   This crew works hard, staying as late as it took each night to finish the days portion of work and get me reconnected, while being receptive to my questions or specific requests.  Then, at the end of it all, after back-filling and pouring me a beautiful cement patch, gifting me two new and more convenient clean outs, they literally cleaned my basement better than they found it.

This is a stellar crew, very easy to work with, and I am extremely pleased with the result.  I definitely feel like I got my money's worth with these guys.

Will helped us with some plumbing repair work and installed co2/smoke detectors for us. He was really helpful, ordered parts, & was communicative. Highly recommend!!

Quick response. Thorough explanation. Clear communication about pricing, work and future up-keep. Courteous and professional.

I have had Vortex plumbing out a number of times for various issues. One was a sewer back up annd it was 5pm. Deep came over at 8pm that night and didnt leave till 10pm. He didnt charge us any extra fee as some people say he does. He is extreamly honest, works around  your schedule, and knows what quality work is. He is now my permanent plumbing guy and I will call him every time I need help.

I moved into a new house and needed some plumbing work done. This included plumbing a new gas line, installing a new toilet, repairing a leaky toilet, hooking up the fridge's ice maker to the water supply, and more.

Erik ended up helping me with all the above and he did a great job. He was supposed to come on a Friday, but we had to reschedule last minute and he was nice enough to fit us in early the next week. He even tackled some additional items that we brought up on the day of his visit. After his visit, I had some problems with my water heater (ended up being unrelated to his visit) and he helped me debug the issue over the phone.

Erik is a really interesting guy with a good sense of humor. I enjoyed working with him and he will be my go-to plumber for as long as he is in business.

These guys were recommended to me by our inspector RW West. I was very disappointed with their service, and this is something I have fed back to our inspector.

Elvis and the other guy (Asian guy with blue contacts, maybe Tim?) came out to our house and basically refused to do anything related to the actual problem I called them out for, without first getting paid. I called them for the simple issue of installing a p-trap in a shower that had recently been renovated. The work was to be done in the crawlspace. Every other plumber that came out went into the crawlspace and looked at the actual issue and gave me a bid. Not these guys. They basically gave me a worst case scenario of what could happen and what probably needed to be done without actually knowing anything about my specific problem. They loved to talk but didn't listen. They had nothing but contempt for the work of the previous contractor and basically spoke as if they were the only two real plumbers and everyone else was a hack. I asked him if he would like to actually go down to the crawlspace before making a judgment on how difficult this task would be.

His exact words We don't go down to the crawlspace for free. That'll be $150. And then suggested that I do his job for him and go down there and send him a video.

He took my email and said he would give me a quote but never ended up contacting me or returning any of my calls or voicemails.

I'm not sure why they even bothered coming out if they were going to do nothing. It was a waste of both my time and theirs.

Avoid these guys unless you like your contractors to be arrogant and dismissive.

Called them on a Friday at about noon just hoping they could help us with a clog in main drain out of the kitchen before the weekend. Well, here it is 3:30 and Jay just left. Problem solved. Very reasonable cost. Could not be happier.

Thanks for responding to my review. Being honest and upfront about all stipulations associated with a quote is a basic characteristics of professionalism. Jacking up price on customer is a bad practice especially when the customer is misinformed in the first place. I'd rather do business with someone who stand by their words. Hope you realize what happened and take responsibility in the future. Have a nice weekend to you too!

We needed an emergency installation of a natural gas grill.  It involved connecting the grill to the existing gas line of the house.  Our service provider was courteous,  professional and knowledgeable.  The connection and hook up were clean and convenient.  We will definitely hire them again.

Josh was literally the best plumber ever in the whole world! He worked really hard at fixing the leak and it took about four days. He is probably the best plumber/pipelayer/leak fixer there ever was in every single continent in the whole galaxy. I need my
Other things fixed. Please lmk how we can fix that, snap me. @emmaroanne

Aaron took the time to show me on the camera where the blockages were and how he fixed it. He was very professional, knowledgeable and respectful. He was very quick which I appreciated because my daughter and dog needed my attention. I recommend him to anyone who needs plumbing services.

I first used Blake for a remodel of my bathroom. I was having my tub removed and a claw foot tub installed. I had plumbing issues in this room before. They gave me a bid for moving the plumbing to another wall and to keep in same wall. The difference was practically pennies. They also moved my incoming gas line from under the cement floor to into my mud room, re-piped the water heater and ran a line in my attic to over the kitchen as I was planning to have the kitchen changed from electric to gas stove.
I could not be happier with every one of these jobs. They were on time, reasonable and I believe that this company is owned by a non profit shelter.
I then moved out of state and I can call them anytime my tenants have issues or concerns and they make sure I get all the informantion on the job a quote and receipt sent to me and not bother my tenant with any of the details. I just love these folks.

My overall feeling left me unsatisfied.  I used an awesome plumber to do some work on my house a year ago, but he lives in Bremerton and needs some lead time to schedule.  I called these guys in a pinch for a backed up drain line (emergency call on a weekend).  I did some snaking/rooting on my own before they arrived.  I called at 230 and was told they would be here between 3-5.  I had friends coming into town and plans for the evening so I thought that was good.  

He showed up at 5:45 and then the fun begins.  He did a quick look for free and then said that he couldn't give me an estimate to fix the problem without actually doing some work that they price by the job.  He offered to snake the main drain from the sump for one price (we're talking $380ish just to do that: no camera, no guarantees that would fix anything.  I was told if that didn't fix it he could do the laundry line that fed into the main drain for an additional fee.  We're over $500 in at the estimate time just to do some speculating and exploring.  I tell him no thanks.  That's just too high.  So he negotiates a combo deal to do both for the cost of the first.  That's still high but I didn't want raw sewage coming out anymore.  He roots em, clears nothing, and I get charged $380 for pretty much nothing.  Left me feeling unsatisfied.  He did install a p-trap, which was quick and done right, but at $157 that was expensive too.  

He left and left the water line to my washer off but did come back of his own accord after remembering on his way home.  

They will come in a hurry, but you will pay out the nose.  They were willing to negotiate a bit, but I won't use them again.  Not because of their skills, but their prices.

Update. I was contacted by management who was appropriately concerned about my review. They felt they could do more to assist me. They sent a man with a camera who did a great job showing me the problems I have and then scheduled a follow up with their underground manager to lay out some of my options. They also refunded some of my initial costs from my first visit. I was still a bit confused as to some of my options and feel that the price is still very high to remedy my problem. I have other quality plumbers coming to provide an estimate and if they are still ballpark ill come back and bump these guys up a notch. The second guy I had come out was honest and very good. The third was a little confusing and abrupt. Overall I feel the company has the resources and the intention to kick butt but pricing and some of my interactions have been a bit off. Kudos to Robert for making some of the initial bad taste go away.

We operate a pet store and had a faulty unit heater. We asked for them to come and were advised that somebody would come within a few hours. We provided two telephone numbers and after they failed to show up we were told that they do not send technicians out without another telephone call. While it is not freezing yet we have some animals that appreciate the warmth of a good heater.
We would not recommend this company to anybody

I was very disappointed with this service but what was even more disappointing was that when I reached out to the business to try to rectify the situation, they never responded.  They quoted me quadruple the price that another company quoted so I did not have them do the repairs and they also broke my shower head during the consultation.

I made an appointment with Puget Sound Plumbing for an estimate.  Scheduling was prompt and while the dispatcher was nice and communicative, they rescheduled with me three different times.  I was not given advance notice and each time I was called that other more important plumbing emergencies had come up and that they would not make it that day unless I could wait another ~5 hours.  These calls came towards the end of the service window I had scheduled which means I wasted several hours of my time waiting around my house for the plumber to come.

When the plumber finally did make it out he was nice but quoted me $1200 to fix my leaking bathtub faucet and said he would need to go through the drywall. He also said that this price would not include repatching the drywall after the plumbing work was done.  He mentioned that he may be able to do it for $600 by replacing a part, but that he would need to order the part and could not guarantee this would fix the issue.  He told me that even if it did not fix the issue, I would have to pay the $600 and then do the other technique which would cost an additional $1200.  I also asked him to take a look at my dual shower head while he was here which was dispensing water from both shower heads at once.  He told me I would need to replace a part and that it was an easy fix but after he left I began to notice that every time I took a shower the shower head would spray from the pipe onto the ceiling and several other directions.  This is really what I called about afterwards as something the plumber did broke my existing shower and I requested a refund of the cost for the trip out.  They charge $109 for an estimate and put it towards the service if they end up servicing in the same trip.  Their quotes for service were so high that it seems like a scam and my feeling was that they were either going to charge an arm and a leg for the service, or come out for 15 minutes and simply gather their $109 and be on their way.  I was able to have my bathtub fixed by another plumbing company in 30 minutes for $300 without going through any of my walls.