Best Grease Trap Pumping in Seattle WA
Plumbing Service
We've had 2 prior experiences with A Advanced that were very positive. Our 3rd visit was not so. It was on the heels of having our lines jetted to take care of a toilet and downstairs shower backing up. At the time, it seemed to have taken care of the issue...for almost 4 days, that is. The technician arrived as scheduled, but couldn't really tell me why he was going to use a camera to check the line that had been taken care of 4 days prior...he said he hadn't read the report to know much about it. His inspection of the line using the camera showed there was a separation in the line...again he couldn't tell me why this wasn't done on the first visit ,except to say that technician was focused on getting us up and running...for 4 days?! The total cost of these 2 visits was almost $1,000.00 and now we were being told an estimator was on his way out to give us that estimate.
Although I received a text saying Bob was on his way, after waiting 3+ hours, he never arrived and after a call to the office, I was told he wasn't coming and Travis would be coming by the end of the day. Travis never showed up either. The next morning I called the office again and was told Travis had sent me an email with the estimate...never had it been mentioned that was the way the estimates were given. I checked my email several times and never received the estimate. I finally asked them to send it to my son in law. The estimate was $3000.00 plus what we had already been charged.
Long story short, we decided not to go with A Advanced for a variety of reasons. A lot had to do with the nonchalant attitude of the second technician who used the camera. To not read a report on a call that had just taken place and now you're coming out on a call for the very same problem just didn't set well with us. That, and the cost after checking around were our determining factors. We would use A Advanced for routine septic tank pumpings, but would look at other companies for septic system repairs. Our final cost was significantly less than what our A Advanced estimate was. Some say you get what you pay for and that is very true. But we paid a lot less and have a line that is no longer separated AND it is clear.
Although I received a text saying Bob was on his way, after waiting 3+ hours, he never arrived and after a call to the office, I was told he wasn't coming and Travis would be coming by the end of the day. Travis never showed up either. The next morning I called the office again and was told Travis had sent me an email with the estimate...never had it been mentioned that was the way the estimates were given. I checked my email several times and never received the estimate. I finally asked them to send it to my son in law. The estimate was $3000.00 plus what we had already been charged.
Long story short, we decided not to go with A Advanced for a variety of reasons. A lot had to do with the nonchalant attitude of the second technician who used the camera. To not read a report on a call that had just taken place and now you're coming out on a call for the very same problem just didn't set well with us. That, and the cost after checking around were our determining factors. We would use A Advanced for routine septic tank pumpings, but would look at other companies for septic system repairs. Our final cost was significantly less than what our A Advanced estimate was. Some say you get what you pay for and that is very true. But we paid a lot less and have a line that is no longer separated AND it is clear.
1602 W Valley Hwy S, Auburn, WA 98001
Plumbing Service
I called 3 times to speak to them about getting an estimate on a plumbing project. The receptionist was polite and insisted that Carl would call me back shortly. Carl never returned my multiple messages and I have since moved on.
430 Log Yard Rd, Belfair, WA 98366