Best Backflow Preventer Maintenance in Seattle WA

Wendy tested my backflow assembly the same week I asked for the quote, and completed the report and sent it to the city CCing me before she invoiced me. She was quick, professional, and polite. Couldn't ask more!

5 Star Backflow was excellent. Josh worked out an appointment time that fit my difficult schedule, arrived as promised, and was able to perform an unexpectedly needed repair to our backflow equipment.

I'll be calling him again next year. Thanks, Josh!

Based on a failed test by our annual tester, he recommended that we replace our backflow assembly because of the age of the device. After having another company not show up and chalk it up to a misunderstanding about the date, I contacted Backflows Northwest.  I spoke with Steven who discussed possible repair or replacement of the assembly.  We scheduled an appointment for Tim to come out on Saturday morning of the Memorial Day weekend. Tim arrived at our house promptly before 8 am and after glancing at the device, didn't think it looked that bad. He suggested testing it and it passed!  He saved us hundreds of dollars and gave us back several hours in the day.

We truly appreciate Tim's honesty and genuine concern for his customers. He is a standup guy and a tremendous asset to the company. We wish all technicians are like Tim!