Best Services Kenmore in Santa Ana CA

I had purchased a new washing machine from Best Buy.  They were to move and haul away the broken washing machine, to secure the néw drip pan, Install the pedestal and washing machine, and none of that happened.  They claimed they couldn't do the installation because a faucet knob was missing and they weren't allowed to turn water off from the house.  They didn't think to have a family member to turn the house water off.  When ai called Best Buy to let them know what happened,  the installers were apparently not trained to turn off house water.  I called Best Buy a second time.  I had an employee on the phone.  During a hold I was put back in the general loop.  I never managed to complete a solution with them.

In the meantime, another family member called and found, Pro Appliance Installers.  They were hero's.  They were in a neighboring city and were able to come over the same day (today).  They let us know what needed to be done to complete the installation correctly.  They had to remove the laundry room door to get items in and installed.  When completed, they put the door back on.  They were efficient.  I. would use them again.