Best EV Charging Station Instal… in San Jose CA

Edit: Adam reached out later in the evening and gave me the courtesy of an estimate for the job.  Thank you.
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I understand that pretty much all service companies want to start with a paid diagnostic visit regardless of whether a diagnostic is needed or not because that is how they convert a lead into a pre-paying customer, which they have a better chance of converting to a full paying customer.

The issue here is that I specifically asked for a quote for the job, and I get a cookie cutter response that someone can come over right away to do a diagnostic!  Ignoring my question, and refusing to quote for the job unless I pay is not customer service.

I probably would get the same response from most companies, but I'm taking issue because I got lured by the positive reviews and raves about customer service, aaaannnd I just got duped.  This review is for others like me that just would like to get an estimate/quote to determine whether I should repair or replace.

Smoothly arranged an appointment and was pleasantly surprised that Chuck could fix my front door so quickly and easily.  (The previous handyman -- Brother's -- had charged me as much and merely gouged out the latch hole a bit which didn't solve the problem.)   He did the work last month, but I waited until now to write the review because I wanted to be sure that he had fixed the real problem well.  Sure enough, the door works like it is brand new.

Chuck diagnosed the problem and described in clearly to me.  He then went an extra mile to make sure I got exactly the right replacement door part.  I went from dreading the next house repair to looking forward to getting any repairs I need fixed by Chuck.  He found the real problem, fixed it beautifully, and charged a surprisingly reasonably amount.  I highly recommend his work.

Thank you, YELP, for guiding me to this resource!