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So, came home today at 3 pm after leaving the house at 11 am, to find one of our toilets had been running the whole time. And not just dripping, but running full force. I tried all the tricks, jiggling the handle, plunger, etc., nothing worked. Tried to turn off the water with the knob behind the toilet, then water started running onto the floor. Called our usual plumber, Perry Plumbing in National City, and they were obviously closed on New Year's Eve (because our plumbing problems ALWAYS happen after hours, on weekends or holidays). Dispatcher said she would call someone, maybe they could get to us by 6:30 p.m. (Y'all know what the current rates are for Sweetwater Authority, right?) We can't afford (another) $700 water bill, so I started calling other plumbers. ASI (the white glove guys, you know the jingle) took my information, put me on hold, then hung up on me after 15 minutes. Called a couple others that didn't answer. Called another big plumber co which I won't name, and they said, sure, we'll help you, but it's a holiday so that's time and a half so that will be $230 just for the house-call, not including parts (props to them at least for telling me the price in advance). Then, 20 minutes later, Perry Plumbing guy showed up. (I called the other plumber and canceled; I don't want to mess up their plumbers' schedules.) Perry Plumbing guy quickly diagnosed our problem as a flap that wasn't properly closing in the toilet tank, fixed it without having to purchase extra parts, and checked our water pressure just because. Total price: $39. I kid you not. I wanted to hand him some fresh-baked cookies but he left out the back door so I didn't have the chance. Dang. We're going through some tough times, and I cannot even say how much I appreciated his quick work, kindness and honesty. A rarity these days. Got the guy's card: Tykeus Pettway, if you want to ask for him in person, and you should.

I must say, this isn't the first (or even 5th) time Perry Plumbing has saved us in a pinch, since we last called them just a few weeks ago after our sink was unable to digest the leavings from my Thanksgiving preparations and got all clogged up.

Excellent service
Very reliable and prompt
Communication is excellent
I'll definitely use them again!