Best Roof Cleaning in San Antonio TX
Plumbing Service
I have used this company multiple times for small plumbing jobs. I have always appreciated the quick work and reliable service.
The last job I had done was replacing a valve in our secondary bathroom. I thought the quote seemed fair so I didn't get other estimates. The job was completed on time and fairly quickly.
After the repair was completed I was left with a 9x12 hole in my sons bedroom which had been used to access the valve. I actually didn't know about it until I went into my sons room the next day and I accused him of doing it until I moved the piece of drywall and discovered it was the access point to the valve. I was not informed of this ahead of time and i am now looking at a drywall repair of at least $350. Had I known, I probably would have proceeded with the repair, but the element of surprise and lack of communication was very disappointing.
When I contacted the company I was told that I SHOULD have been informed that they don't repair drywall and that I would have to address that separately. I was not informed and I was frustrated to discover this.
I had been planning on also having a water softener and new hot water heater quoted by the company, but will look elsewhere based on this experience.
The last job I had done was replacing a valve in our secondary bathroom. I thought the quote seemed fair so I didn't get other estimates. The job was completed on time and fairly quickly.
After the repair was completed I was left with a 9x12 hole in my sons bedroom which had been used to access the valve. I actually didn't know about it until I went into my sons room the next day and I accused him of doing it until I moved the piece of drywall and discovered it was the access point to the valve. I was not informed of this ahead of time and i am now looking at a drywall repair of at least $350. Had I known, I probably would have proceeded with the repair, but the element of surprise and lack of communication was very disappointing.
When I contacted the company I was told that I SHOULD have been informed that they don't repair drywall and that I would have to address that separately. I was not informed and I was frustrated to discover this.
I had been planning on also having a water softener and new hot water heater quoted by the company, but will look elsewhere based on this experience.
San Antonio, TX 78258
Plumbing Service