Best Door Repair in San Antonio TX

David came out to my house to unclog a bathtub. He was extremely friendly and professional. He walked me through the issue and even gave me some tips on how to most effectively snake a drain in the future. I'll definitely call A & A Plumbing again the next time something goes wrong! Great work and great service!

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

AJ was amazing. He was on time and very efficient. He even fixed my fence which was not part of the plan. I also had a nest of baby birds in the vents he was fixing and he carefully took them out and offered to put them high in a tree. I would recommend him to everyone.

I only used him once, but he came the day after I called. I had lost my remote, bought one at Home Depot, got home and realized the receiver in the fan housing had to be changed out. I had called several places who were very expensive or would come in a couple of weeks. Repalo was quick, reasonably priced and efficient. I definitely recommend them.

Although I did not go with this plumbing company for the repair, the rating is based solely on the service provided by the estimators.

The level of detail and communication about the plumbing system, and repair was bar none the best education compared to any other plumbing estimate that stopped by my home that day.

Both gentleman were well dressed, professional, and communicated in a way that the customer can understand.

Great customer service!

Note: went with another option due to the estimate.

These guys are crooks. Had a tech out to a rental property when the AC went out. He said the thermostat was broken and that a replacement would be $400. I said no and installed a Nest (it takes 20 minutes so I did it myself). It went out again and this time the tech said only his $400 thermostat would work. When I asked why he said it would be way more expensive to find the problem than $400, and he wouldn't be able to do it the same day. It was 100 degrees and I had very upset tenants, so I let him replace the thermostat.

Fast forward to the bill. In addition to the visit charge, they charged me $416 for a $58 thermostat that you can buy on Amazon and have professionally installed through Amazon for $96. I called them and talked to a manager who basically told me too bad. Steer clear of Fox. They don't care about customer service and they will cheat you every chance that they get.

As a point of reference, this is the thermostat that costs $416 if you have Fox come out and recommend a replacement.  The price has gone up a bit: amazon.com/Honeywell-TH5…


Update: The response to this post conveniently omits a couple of key points.  They clearly care more about damage control than customer service.  They don't provide a detailed quote as stated.  The response also doesn't mention that the tech threatened a much more expensive bill if they had to come back to solve the problem.  The short summary is that the temperature was over 100 degrees out, the tech said he didn't know what was wrong (he didn't narrow it down to an electrical problem as stated), and he said that the only way to get AC was to buy Fox's thermostat priced at extortion levels.  That is the AC equivalent of the shady auto mechanic that you never want to go to.  

Yes, it is true they offered to come back, but after they proved themselves incompetent and dishonest, what sane person would let them back in your home?  Mr. David K might approve of these practices, but that signifies the problem with this company.  They encourage bad behavior at the cost of their customers.