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Best Pool Remodeling in Saint Petersburg FL

LaPensee Plumbing * Pools * Air Plumbing Service
LaPensee came highly recommended so I called them to set up an appointment for a new pool estimate. Russ, their construction manager showed up, took some measurements and we discussed a few options. Russ assured me he would have something to show me in a week or so. Several weeks passed by and I heard nothing. After a month I called and spoke to a woman in the office that said he has been busy, (he was working on 4 whole pools!!) but would get back to me later in the week. NOTHING!! Not sure what the problem with Russ is but if he can't handle 4 pools, I certainly don't need him working on mine. Very unprofessional. Maybe they are better at gluing PVC.

401 Manatee Ave, Holmes Beach, FL 34217
BMD Professional Solutions Plumbing Service
I need a contractor for several jobs.  I gave this group of clowns a small job; to install a safety handrail in the pool.  Seemed simple.  
They sent one worker and 1 supervisor; a manager named Bobby.  The manager did not much; mostly watched the poor guy work in the heat.
When they finished and it dried, it was very loose.  I called them back, they said oh, yes, it is loose.  So they re-did it.  I let it set overnight (they said it would be good in 20 min).  It was worse.  Very unsafe.  Very poor workmanship.  I brought them back to show them (a 3rd time) and they offered to fix it, but I told them to go away.  I believe in second changes, but if you can't figure it out in 2 tries; you probably won't.  I asked for my money back. They said no.  They do not stand by their work.  They lie about their abilities and they do not get the job done.  I suggest to avoid BMD.  They created a serious safety problem with the rail and they do not have the ability to do the work....and what they did was sloppy.
YOU SAID YOU OFFERED TO FIX IT. Liar. Yes, you came out a second time and fixed it.  It was worse.  Why would I have you out a 3rd time?  I asked for a full refund, but would accept a refund on the labor. Nothing from you,  i had a real professional out to fix it.  He said you used the wrong cement and did not even have a brace on one pole insert.  He said whoever installed this did not know what they were doing.  You caused a dangerous situation.  You lie and are unprofessional and unskilled.  To anyone: Use these amateurs at your own risk.

Saint Petersburg, FL
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