Best Pool Remodeling in Saint Petersburg FL

Really pissed off with the Plumbing and Back Flow Divisions!!!!....let's discuss the Backflow Division first. - had my backflow inspected as I have had before - we've been with them for many years. They take payment usually before the activity. I gave them my card number and they told me the fee is $25. I asked when do I get the results sent to me and the woman there said when you get the Paid invoice they attach the report which is sent to Manatee County. I get the emailed invoice and it shows a balance of $40 with no report attached, so I immediately called and I got someone who said all of a sudden with NO NOTICE that they've raised their prices, didn't charge my card originally for the $25, but they decided to instead feel they had to rip me off for what $15, and now they do not send the report anymore. You must be kidding me.....this is what they do to a long time client?????...I mean really?????..what a Rip-off industry this is just for that, which brings me to the Plumbing rip-off recently. I needed something done and they were in the area anyways....charged me $150 for the first half hour....the guy was here 3 minutes and I knew they charged that, but that has to be excessive, so I started to ask questions since as the lady said whether they are here for 1 minute or 30 it's $150....when the guy was finished he just left when I was asking questions!!..let's face it I had 27 more minutes to ask this guy anything, so i feel they owe me 27 minutes of credit since the guy just left after HE felt he was finished. This is just total BS... with both divisions.......don't use them or expect to be ripped off or be prepared to hold the guy for 30 minutes with inane questions or issues whether or not there are any!!!! I am editing this review to state that after all this time Lapensee Plumbing hasn't had the decency to respond, apologize or say anything about this, but what could you say when your totally wrong!!!

I need a contractor for several jobs.  I gave this group of clowns a small job; to install a safety handrail in the pool.  Seemed simple.  
They sent one worker and 1 supervisor; a manager named Bobby.  The manager did not much; mostly watched the poor guy work in the heat.
When they finished and it dried, it was very loose.  I called them back, they said oh, yes, it is loose.  So they re-did it.  I let it set overnight (they said it would be good in 20 min).  It was worse.  Very unsafe.  Very poor workmanship.  I brought them back to show them (a 3rd time) and they offered to fix it, but I told them to go away.  I believe in second changes, but if you can't figure it out in 2 tries; you probably won't.  I asked for my money back. They said no.  They do not stand by their work.  They lie about their abilities and they do not get the job done.  I suggest to avoid BMD.  They created a serious safety problem with the rail and they do not have the ability to do the work....and what they did was sloppy.
YOU SAID YOU OFFERED TO FIX IT. Liar. Yes, you came out a second time and fixed it.  It was worse.  Why would I have you out a 3rd time?  I asked for a full refund, but would accept a refund on the labor. Nothing from you,  i had a real professional out to fix it.  He said you used the wrong cement and did not even have a brace on one pole insert.  He said whoever installed this did not know what they were doing.  You caused a dangerous situation.  You lie and are unprofessional and unskilled.  To anyone: Use these amateurs at your own risk.