Best Sewage Cleanup in Saint Paul MN

Well...once they got here the work was done professionally, quickly, and correctly. However, I think they're overpriced, and over advertised. Their ad said they'd come at night, or on weekends. I talked to their 24 hr dispatcher on a Sat night, they didn't return my call until Monday morning. Shortly after that they did show up and do a great job, but the price was too high. I'm disabled, but in the past I was a very handy DIYer. Roto-rooter charged me nearly $600 to replaced a $100 sump pump. That's too high a mark up for a 45 minute job.

Feeling dirty.  I've used them in the past.  Was happy and remembered their advice of preventive maintenance.  Makes sense as it is something you do with cars, etc. Starting to get that occasional funky smell in the basement so I make the call.

I also come prepared with my my $50 off coupon and a 30% off coupon for a 2nd line service as a buck in my household goes a little further now then it has in the past.    

So I get my bill (you never see a price list) and am told that I'm being given 50% off of the cost for the 2nd line so he isn't using any of my coupons as he is saving me money in the long run.  Hmmmmm.  

So I pay and he leaves and I sit there for a bit, getting kinda pissed so I call.  I speak to a manager and he explains to me the same pricing the guy gave me but in the long run, I'm still feeling like I got bad deal because in the end, you don't really know the problem or if the pricing just happens to be for you and if you are getting charged for services you don't need.    

So I ask, is it wrong that I want to see a menu of pricing for services?

The guy says things have been slow but as someone who is working a pt job looking for FT work, I consider that slow on my end too (at least the $ coming into my wallet).

So in the end, I still want to recommend Roto Rooter (who else is there?) but come on, show me some pricing.  Hell, ya got yourselves a fancy website, FB page, blog, Google +, YouTube and a Twitter account.  How about a simple page that tells me up front  what you charge?  You can put your legalese spin on that in case you need to charge more if the job is a mess.