Best Security System Repair in Saint Paul MN
Update: The overall installation of the HVAC system went smoothly.
However, the follow up Erickson's did regarding the scheduling of the city inspectors was absolutely horrendous. We scheduled 3 different full days with an Erickson Plumbing/Heating employee to block off entire days to wait for the City inspector to show for the inspection of the electrical on the the Unit.
All three times Erickson's assured us someone would be coming from the City to inspect the electrical connection. Granted we know this is a separate entity than Erickson's Company, however they are still responsible for ensuring the task is completed per the contract and agreement. All three days wasted waiting.... and waiting..... and waiting....
A suggestion would be to have the Erickson's Manager call the supervisor of the City employee who continually failed to show at the address as promised. GET THE PROBLEM FIXED! Use problem solving techniques and fix the solution rather than just scheduling another time slot in which a no show would transpire.
Satisfied with the quality of work, but dissatisfied with the problem solving, intellect and ability to adjust to a changing environment.
Update: called them out to fix the HVAC system they installed 3 years ago.... they said it'd only be a $180 call out. Turned out to be $500 because the technician they sent was brand new or it seemed like it because he didn't know how to do anything and therefore had to call someone and have another tech on the phone walk him through on how to fix it. They charged me the time for his ignorance!!! Horrible company.
However, the follow up Erickson's did regarding the scheduling of the city inspectors was absolutely horrendous. We scheduled 3 different full days with an Erickson Plumbing/Heating employee to block off entire days to wait for the City inspector to show for the inspection of the electrical on the the Unit.
All three times Erickson's assured us someone would be coming from the City to inspect the electrical connection. Granted we know this is a separate entity than Erickson's Company, however they are still responsible for ensuring the task is completed per the contract and agreement. All three days wasted waiting.... and waiting..... and waiting....
A suggestion would be to have the Erickson's Manager call the supervisor of the City employee who continually failed to show at the address as promised. GET THE PROBLEM FIXED! Use problem solving techniques and fix the solution rather than just scheduling another time slot in which a no show would transpire.
Satisfied with the quality of work, but dissatisfied with the problem solving, intellect and ability to adjust to a changing environment.
Update: called them out to fix the HVAC system they installed 3 years ago.... they said it'd only be a $180 call out. Turned out to be $500 because the technician they sent was brand new or it seemed like it because he didn't know how to do anything and therefore had to call someone and have another tech on the phone walk him through on how to fix it. They charged me the time for his ignorance!!! Horrible company.
1471 92nd Ln NE, Blaine, MN 55449
This company attempts to take advantage of the elderly. They gave my parents a quote for almost 6k for a new ac unit. They told them it was shot because of mouse problems. They called another company and they repaired it for $140.00. Do not call these incompetent fools for any reason. The friendly voice when you initially call is a con that will cost you a fortune. Heed my warning! You will forever regret this mistake.
10750 South Ave, Chisago City, MN 55013
We hired Boys Electric to pull an electrical permit and complete the outside fixture electrical work for a siding project we were contracted to complete. Not only did they never pull the permit, but they lost our appointment and were only able to offer us a reschedule a week and a half out! Furthermore, when they finally did show up to the property to complete the work, they took a look and decided that the work had already been done and NEVER contacted me to let me know. The home owner ended up having to complete their own electrical work and we had to get them to pull their own permit. Lost appointments and lack of communication are standard for this company.
South Saint Paul, MN 55075