Best Outlet Installation in Saint Paul MN

I hired this company to help with electrical work in my new house. An electrician arrived on Nov 29th and I talked to him about the 5 or so things I needed done, such as installing an electrical outlet outside and new ceiling lighting and fans. He didn't do any actual work on the visit, nor did he charge me, but he also never followed up. I called the company on Dec. 7th to follow up on getting the work done and they said they needed to issue a quote first. Here it is now Dec 17th and I still haven't heard anything from them.

Our dishwasher needed to be anchored and Tyler got to our home on time and was very pleasant and did a quick and efficient. Would highly recommend him and use him again!

I had a furnace repaired after hours, service Tech was able to solve problem and was pleasant. Price was very high, twice what it should be. I guess when it's winter and you have no heat they can charge whatever they want. No indication of final price was given prior to service. I would suggest to discuss potential price outcomes prior to service.

We had contacted last night for emergency service as we had no heat. We talked to dispatch who talked to the tech and stated he couldnt guarantee that he had the part available but had something that may work. Dispatch stated we could have someone out first thing in the AM between 8-10 with the part. She explained to turn on our faucets and advised if we had any heaters to run to assure nothing would happen tonight until AM.We contacted office at 9:15AM to check status and we were then told the appointment was set between 10-2?? We then told them about our convo last night and was transferred to ztephanie who reached out to tech and was going to call back.. NO CALL. We called back at 9:45 spoke to gal who said that someone was to have called us back 20min ago to update status but since we didnt receive the call gal stated that the tech is on an emergency call and we were the next appointment. 10:45 no service tech called back spoke with Manager Kristi who couldnt tell us how many more appointments were before us and stated that she is unsure of why we were told we would be first appointment in the AM. 11:20 we cancelled our appointment as the attitude and lack of communication that we were given implied that we would be getting nicked and dime for following up on an appointment. I never experienced such horrible customer service and I would never suggest this company.

DONT USE THIS COMPANY UNLESS YOU HAVE $$ TO THROW AWAY!! Had to have a shut off valve looked at on my bathroom sink water line because I couldn't  stop the leak. I replaced it myself and have done these before. But for some reason this new one I could not get to stop leaking. I gave up and called Service Today. They said it was going to be a $79 service charge to come out. I agreed and they came out the next day. He was able to fix the leak and took him all of 15-20 minutes. He put on his own valve and tightened it a lot harder than I may have done because I was told not to over tighten. Looks like you can tighten these pretty good. So the leak has stopped and I was charged $442.00. I agreed to the price because I needed my water turned back on. But are you kidding me???   $442 for a 15 minute job and a $10 part!!! Think about that before using this company.

We are still going back and forth with deans due to not putting the shower accessories on correctly. In addition they were supposed to replace the parts with the same quality and the stuff they brought looks like it was used and bought from the dollar store. They refuse to give an itemized receipt for services and then say the new one we bought to replace the crap one they will potentially refund- when asked why they won't refund instead the one they brought over they won't answer that which leads one to believe that  they are charging about $400 for an $50 item. The one we bought was $200 so that  crap/ junk one they are obviously charging more money for. They refuse to state what the one cost. You can never directly get ahold of anyone to deal with the issue- I work often 7 days a week and from before they are open until after they are closed so a direct number for a quick call would be great- They refuse that as well. I will add more later when I get a chance- JUST STAY AWAY FROM THESE PEOPLE!!!!!

I started using these guys almost 20 years ago, and tried to stick with the same company, but they keep disappointing me. Misdiagnosed problem with a hot water heater (I fixed it for $20 in 15 min when they told me I would need a new hot water heater for $1500), upselling every time they come, telling me the whole problem with my AC was that it needed to be cleaned (for $1200) when it really had a coolant leak, trying to get out of honoring a warrantee. They are real friendly and everything, but I just don't like the way they do business anymore.