Best Gas Furnace Repair in Saint Paul MN

Have had Metro Heating & Cooling service my current home and past home, as well as my clients homes for years.  Couldn't be happier with their service.  Rainy is the technician I've had the past 3 times I've called service and he's incredibly professional and explains everything thoroughly.

We had Legend Services do all of the plumbing and heating work with finishing our basement and it came out great. They were on time, very friendly. Left no mess behind, professional. I would highly recommend them to anyone I know.

Everything you could ask for in a great service company. John gave specific detailed feedback, weighed the costs and benefits of what actions to take, showed commitment to customer satisfaction and feasibility in price and functionality, and I got to learn plenty of baseline information about the specific problems that were occurring on my unit so I know why decisions are made.

Had an appointment for 9:30 to 11:30 today. Didn't show up, didn't return my call until after 3pm. Called another plumber. Very disappointed. My time is just as important as others.

I received a direct mail piece from these guys about a sale on upgrading my HVAC equipment  a while back. I figured yeah, typical stuff. I decided to call them just to check it out since I knew my system was almost 20 years old.

As soon as I met with them, I knew this was not your typical scam or budget company. These guys know their stuff. Wound up having a full system replaced. They were simply amazing. Top notch crew, all of which couldn't help telling you how much they loved their job, and their attention to detail really showed.

Then I met Corey, the owner, and I knew where these guys got their work ethic. He was not happy until I was totally satisfied. Changes to the system from things I hadn't thought about were never a problem.  The yearly maintenance plan sounded expensive at the time but the argument about protecting the investment  was sound.  Now I'm glad I did.

Here I am 5 years later. The system still performs like it did on day 1. Their people do preventive maintenance  twice a year (they call you to schedule the free service .. no hoping you forget stuff). Any issue is immediately corrected. They have 24/7 service which I've  had to use once. They were fast and less grumpy about being called in the middle of the night than I was!

There are not enough good things to say about these people. May not be a cheap budget outfit, but you truly get even more than you pay for with them.

I had them install an air conditioner, they were very skilled, and I am happy with the installation, and the job that they did. They did an excellent job, customer service was also excellent .!!!

I hired this company to help with electrical work in my new house. An electrician arrived on Nov 29th and I talked to him about the 5 or so things I needed done, such as installing an electrical outlet outside and new ceiling lighting and fans. He didn't do any actual work on the visit, nor did he charge me, but he also never followed up. I called the company on Dec. 7th to follow up on getting the work done and they said they needed to issue a quote first. Here it is now Dec 17th and I still haven't heard anything from them.

Had them install a new furnace and air conditioning system which was done very professionally with attention to detail along with cleaning up some hoses, pipes and wires while they were at it.  I would have given them 5 stars but there were some small items that were not conveyed to us at time of installation but were taken care of quickly upon their visit they provide free of charge for the first check up on the entire system which included testing furnace operation, gas fume sample and a complete cleaning of the air conditioner to remove all dust, dirt and junk accumulated on outside component.
I would definitely recommend them to someone looking for a complete new system.

Sorry I chose Air Mechanical for my $42,000 investment.

Brad Hendrickson advised me by phone while I was out of state. We put together a package for the home of new furnace, heat pump, humidifier, dehumidifier, Combi-boiler, and air purification and circulation, total over $42,000. Everything was supposed to be ready when we arrived.

Nothing was working when we arrived on Friday at 10:30pm. No hot water, no heating or cooling, no fresh air circulating--though I explicitly advised Brad that my husband is recovering from COVID and is on oxygen continuously, requiring ionizing, clean air in the home for his health, if not survival.

On Saturday, a new team came and temporarily adjusted the boiler setting so we could have some hot water in some places, though it takes about 3 minutes to arrive. They also advised that the heating and cooling system now works.

On Monday, the boiler expert arrived and while he couldn't find anything wrong with his installation at first, and deferred to thinking the plumbing was at fault. Upon my insistence, we looked at the boiler again and saw that some of the pipes remain cold. New parts have been ordered, TBD on installation. This still does not explain why only tepid water can be achieved in the shower. For now, the plumbing is being blamed...

Further, barely any air comes out of the air vents. This trickle of occasional air is not hot or cold, regardless of the setting on the thermostat. There is a System Fault warning on the main thermostat, which I am told to ignore as if it is nothing. Finally, an old unit that was outside and should have been replaced is still there, and perhaps relates to this fault.

I believe that Air Mechanical with its years of experience can offer excellent service. At this point, I have asked that someone in authority step in to help us, so we can become long-term satisfied customers.

Furnace wasn't heating and I was out of town.  Technician came out right away, which was a good thing on a day like today.  He first said there was a problem with the board.  He then quoted me $400 knowing it was really a $20 flame sensor and 15 minute job to replace the sensor.  When I realized how Genz-Ryan screwed me, they said too bad, you agreed to the price.  They also stated a new board would have cost $1000.  Funny because those circuit boards are less than $100 and take about 30 minutes to replace.  So when you want to get screwed, call Genz-Ryan.

K&S has done a number of jobs at my house through the years. They replaced my furnace and AC. They did a fine job on that.

My experience with their plumbers however has been entirely different. Avoid plumbing jobs with this company!!!  They didn't seal the connections on my water heater correctly. They tried once to fix it and made it worse. And once I noticed they didn't fix it, which was admittedly a little long, they wouldn't stand behind their work

Only needed 2 bathroom exhaust fans replaced - called these guys up as it's tough to get other contractors to take small jobs. Made me do a $400 diagnostic test prior - I was thinking this would be built into the overall cost and said how easy it would be to do the replacements. Later walked me though the house seeking almost full electrical replacement (hard sell). Finally came to telling me what stuff would cost - I won't even say what the biggest one was and I asked what's it just cost to replace the fans?  $3300! Insane...plus I had to pay the $400 for nothing (diagnostic and no fans got replaced).  BS move not sharing what cost investment would be like before asking people to pay such high upfront costs..

It's a no from me.  I was having new flooring installed in my kitchen and contacted Apollo to take my stove off of the gas line and cap it off temporarily so that the flooring work could be completed.  The office staff was nice enough and they scheduled a technician to come to my home in a reasonable timeframe, within two days.  Upon arrival, the technician removed the stove from the gas line and informed me that the pipe in the kitchen was badly damaged and need to be replaced, not repaired, but replaced.  He further stated that Apollo wouldn't even hook the stove back up with the pipe in this condition.  Which really concerned me that the situation was dire.  He continued to tell me that in order to replace this pipe they would need to cut out extensive portions of my basement ceilings, running just about the full length of the house and over to where the stove area was in the kitchen above.  He told me that he could have someone in their office get me a quote for this work.  It then occurred to me, does this guy work on commission or some sort of incentive program?
Before leaving the technician had my bill prepared and tried to overcharge me significantly vs. what the office had quoted me.  I asked him to call the office to confirm and only then did he adjust his price.  Additionally, he had turned off the water heater and missed turning it back on before he left so needed to have them come back out the following day to turn it back on.  
Luckily, I got a second opinion on the pipe and got it repaired at the source, in the kitchen, without having to run new pipe or ripping out my ceilings.  It was all completed within an hour by a reputable local company.  They even fixed one of the burners on the stove that wasn't working, for no additional cost.
My advice is to watch for the upsell with these guys and get a second opinion.  Definitely tried to take advantage of the little lady!

We had them as our only plumber for 15+ years. They used to be great. Until we need an emergency job done on our septic. Not only did they go well over the estimate, but when we'd paid in full the amount agreed upon, and asked for another month to pay the additional $2500. (We had already paid $13,000, 40% due up front) We had to be consistently diligent about getting them out to get the job done before the ground froze. We were not the least bit happy with the mess they left us in, after over charging to begin with.

Cody in Roberts is our go to plumber now.

The absolute worst company in Minnesota.
Will add details and proof later when I edit this- trust me...they are the worst.

We had a new gas manifold system installed yesterday. The reason was dangerously high levels of gas leaking in our basement pipes that we started to smell. We were told, by Hero, that one of the leaks was a result of an install error (also by Hero) when they installed a $12,000 boiler less than a year ago.

This afternoon when I smelled gas in my basement again, I called Hero to see if they could come check it out. They asked if it was a strong or not strong gas smell. I was really frustrated with this ridiculous question as we just spent $8000 to be safe in our home. I spent 40 minutes asking the operator to please send someone to, at minimum, run a safety check for gas levels - but they said they weren't available to do so until tomorrow. Finally he agreed to send someone tonight, but as of now (10pm) no one has called or arrived.

Luckily we ran a bubble test which apparently hadn't been done on the dryer line that was reconnected. There was a substantial leak left from yesterday with a strong odor of gas leaking into my house. We shut down the gas line clearly. I'm so disappointed that my family was put at risk tonight due to the initial mistakes and then the subsequent unresponsiveness and uncaring response of your staff

I would not recommend this company to anyone, came in told me to could not run my furnace and offered me a replacement for 7000. left 2 heaters (only with a 40 dollar deposit) for me to heat my house. called 3 other companies the next day and had a identical furnace to the one they were offering installed in my house for less then 3000, less then haf what they were going to charge. I called them every day for a week to lick u their heaters so I would not get charged the $40, was guaranteed they would not cash my check, finally a week later they come and pick up the heaters, the same day that they cashed my check. seems to me like they are stricly out for money withno regard to the customer.