Best Drain Installation in Saint Paul MN

What a fantastic experience! Roman quickly replied to our inquiry (drain problems) and promptly arrived at our place. On top of that, he provided expert service and support, ensuring he solved all our drain problems and answered our questions. Within minutes of talking with Roman, I knew we'd be his customers for life; we'll continue to hire him for any service he and Rescue Sewer & Drain offers. Look no further if you want the rare combination of a knowledgeable, honest, friendly, clean, and meticulous expert. I would recommend him to anyone and will unquestionably be a repeat customer again and again.

Legend Services installed a new Day & Night brand furnace in our home today.  Their service was thoroughly knowledgeable and professional from initial visit to assess the situation, to their estimate, and the actual installation.  They arrived on time, completed the work very neatly in just a few hours, and cleaned up spotlessly when they were done.  I would highly recommend this company for heating, A/C and plumbing work.  Truly one of the most professional service providers with whom I've worked in the 29 years that I've owned the home.  Thanks for an excellent job!

Dan was awesome- I had a hole in a pipe in my ceiling and he was there within 30 minutes or less. He was courteous and professional as well as going so far as to vacuum up the majority of the ceiling dust and debris. I highly recommend him.

Our 7 year-old modulating condensing boiler quit working during a period of frigid temperatures. We called 3 firms claiming expertise with the newer mod/con boilers like ours. Each dispatched a serviceman lacking the competency to diagnose and remediate whatever was wrong. Thankfully a couple of them refunded what they charged for a service call.

Metro Heating and Cooling is near our home and I stopped in to see if they could help. They dispatched Tim, their diagnostic tech, the next day. Tim spent over an hour methodically diagnosing what could be wrong and ultimately discovered the heat exchanger was bad and demonstrated how he knew that.

We decided to install a new conventional boiler and water heater. We solicited and evaluated bids from Metro, McQuillan Bros, and CenterPoint. CenterPoint could provide no firm installation date. McQuillan did a heat loss analysis to determine appropriate boiler sizing. Nice! We selected Metro for their price-point, products they proposed, and project approach.

Our experience with Metro was superb! The 4 techs that worked in our home were very competent, organized, neat, thorough, and keenly attentive to my expectations for replacing and adding isolation valves, gauge positioning, and explanation for how our cast iron baseboard radiation worked.

Unbeknownst to me, Michael went the extra mile and tested the bleeder valve in each radiator to ensure it was functioning properly. I was delighted when he mentioned replacing a couple that had vexed me for years! Bravo Michael! Woo hoo!
Metro Heating and Cooling did a great job for us and exceeded our expectations at every turn. Work was completed in one day by a top-notch, competent, highly-skilled boiler team. We plan on working with Metro for an air conditioning solution next Summer. Thanks Metro!

I checked Yelp before looking for a plumbing business to help us with an issue another company had called to our attention.  Norblom had lots of ardent fans and very few less-than-positive reviews, so I called them.

When I described the problem, the nice lady on the phone said we needed to talk to a project manager. Yikes!  Sounded serious. Steve and I connected after a few tries, and he was always responsive. I called on a Friday, and he got here Monday first thing. He spent quite a bit of time with me, looking at the exterior of the house, up and down three  flights of stairs several times.  He basically said that they would be happy to do the work we might need, but it would be very expensive and not really necessary.  I wasn't charged a penny for his valuable time (25+ years of experience).

I was so impressed with his expertise, practical approach, honesty and generosity, Norblom will be the first place I call for work, and I've already shared my story with the entire neighborhood.  When will all the on-a-quota, over-selling companies realize that word gets around that they care more for themselves than the customer?  I bet Norblom gets more calls than anyone, and more repeat business and referrals,  because their friendly, honest, practical approach appeals to hard-working, honest people of the Twin Cities. Steve, welcome to St. Paul! Because of you, your company will grow!  They are fortunate to have you.

They did a great job clearing my drain but left my cabinet sticking out of the wall. I had moved it out before they came so they could access the hose clamp to get at the drain and it was just put back together sticking out of the wall. Called to get it fixed, was declined.

I am a senior who over the years has had some experience with plumbers. However, I ran into a problem that none of the plumbers I hired were able to repair. Our upstairs shower began leaking down into our kitchen. It was not immediately apparent since it was leaking behind the crown molding of the kitchen cabinets. Over time, I had a parade of experience plumbers in my home working on this and none of them could find the problem. After one plumber thought the problem was fixed, we ended up with water running down our kitchen walls, out an electric outlet and out on to our counter top. Not getting any results, this got costly and we gave up. We just didn't use the shower. Many years later, and out of shear frustration, I made another attempt to find a good experienced plumber. After numerous phone calls, Jim Murr Plumbing was highly recommended. I was afraid to get my hopes up, but this time we got lucky! Jim came out to our home, and we explained all of the problems we had gone through over the years and to his credit, he did not try to run away. Essentially, the job was quite complex, and involved other issues as time went on. However, we could not be happier with the out come. Jim sent the A team over to our house and they wasted no time. They also carefully explained along the way everything that needed to be done and the costs involved. Surprises like the wall being moved. Also, after all that we had gone through, we decided to put in a tile shower. And fortunately, Jim had just the guys to do the work! The quality of the work was exceptional and we were thrilled with the results. We also have a greater appreciation for the work involved. I have recommended Jim Murr Plumbing to others.

The owner, Matt, did an excellent job. He was very professional, took the time to answer questions, and was very punctual. Both visits he said he would be there at 9AM and both times he was exactly on-time. In the past I have called the bigger guys with flashy vans and been left waiting...and waiting...and eventually the 2 hour window turns into more like three or four hours.

I will be using Matt and his team for all my plumbing needs in the future!

They completed plumbing for a bathroom remodel.  Always on time, fair prices, excellent work.  I would recommend them to anyone.

My new landlord informed me I would have no sink AND no hot water for 2 weeks the day before I was supposed to move in, but these guys showed up the NEXT DAY, while we were moving our things in, and got everything squared away within moments and even walked my husband through what the problem was so he knew what they were doing. Honestly wonderful service, knowledgeable AND pleasant guy. I work in major home appliances and I know exactly how rare that is

Very poor experience. I reviewed this company recently.  The owner responded back. The owner was responded to.

As I understand it no review can be removed by the company being reviewed. I was able to find and read the review until just after the owner Corey responded. Where is my review?  Has Yelp also been less than honest/ethical?  Bottom line, I was deceived. I was told there was a hole in the back of my furnace and that the furnace needed to be replaced. Total stress-out. I'm past retirement age,  working as a nurse... yes, through all of our covid and it's uncertainties/stressors, paying off a furnace loan I had no choice but to take out. I was shown a picture of a hole that was supposedly in the back of my furnace. I also just had had my furnace inspected by this company and received a perfect bill of health. I was never shown the actual back of my furnace either, by the way. Shortly after, my neighbor told me there was no hole.  I kept quiet out of embarrassment for falling for one of the oldest tricks in the books. I would never recommend this or any other company that puts money/greed before truth. Appalling isn't it? I'm writing this because others have likely become victims. Maybe this will help so others will not become victimized. This has rocked me. I'd like this company to publicly admit and apologize for their unethical practice(s).
Kathy.

I purchased an air conditioner and a furnace from Deans. Worst customer service they do not stand behind their 100% satisfaction. Way overpriced. I don't like to be talked down to being a customer. The worst experience ever from a company we have been traumatized by them. I had hired a different company and bought a new air conditioning furnace they found a freon leak on a refrigerant line. Thank goodness my son could finally wake up in the morning for school. I will never recommend Dean's home service. I wish I read all the better Business bureau complaints about Dean's before I bought from them.

Disrespectful and a racist. Dont give him your money. He is known for over charging and being disrespectful. Only works with rich white folks and scams them by over charging because the rich folks dont know anything.

called to have my water hooked up for my new refrigerator .  he was here for 15 minutes cost 328.00 . for 15 minutes and about 6 inches of plastic tubing he added to copper line. I feel like I got robbed.

Teresa

We decided to purchase a new high efficiency Rheem water heater at Home Depot and have them install it on a Thursday. Alex from Champion Plumbing LLC (a HD subcontractor) arrived and started the installation. He quickly removed our 14 year old water heater and installed the new one. Upon completion he opened one faucet to clear the line of air and after payment he quickly left.
 At first we thought everything had gone really well until 2 hours later when we noticed that our shower spout didn't have enough water pressure in either of the lines to get the shower diverter to work at all even though it was working fine prior to the water heater replacement.
 Also my Heating and A/C contractor pointed out to me that the vent pipe work that Champion had done for $69 additional
was not done correctly. It wouldn't pass code (end cap was missing which could allow carbon monoxide to enter our home).
 We contacted Champion only to find out that they had closed an hour before (at 5pm) and despite their website stating they had emergency service, the person that answered their phone indicated that they could not send someone out until the following day. I left a message with that person to have the manager or owner call us back as soon as possible as they had left for the day.
 We then contacted Home Depot and again we were told that there was nothing that could be done until the following day. I asked for a manager and was told no one was available until Friday. I left a message to have someone call me back ASAP.
 On Friday morning it took numerous attempts to get a hold of someone at either Champion or HD as neither one had the courtesy to  return our calls. I finally got a hold of someone at Champion and they indicated that they could send someone between noon-4pm. The plumber (Cole) from Champion arrived around 2pm and did rectify the vent pipe issue but told me that the shower issue was due to a bad mixing valve and wasn't their fault. He indicated that he would have to charge an additional $285 for that repair (this was in addition to the $1376 we had paid the day before for the water heater and installation) but wasn't sure if he could get the part (he said his part supplier may or may not get back to him yet today ) and we might have to wait until sometime the following week as it was now around 2:30pm on Friday. As this was our only shower/bathroom and not having it working for the entire weekend was not acceptable.
 As Cole was wrapping things up I called a plumbing supply house that indicated that they probably had the part in stock but if I could hold a moment they would check their stock room to confirm.
 Cole from Champion was about to leave and I asked if he could wait a moment to see if the part was available? He nodded yes but a moment later he went out the door and left.
 As it turned out I was able to get the part that Cole said we needed within the hour for $22 and due to the bad service from Champion I decided to install the part myself. As luck would have it ...Cole was wrong and that part didn't solve the issue.
  I called around a dozen plumbers late on Friday afternoon and couldn't get anyone to come out that day even with emergency service and the higher emergency rates.
  I finally found one company MSP Plumbing that could come out on Saturday afternoon. They quickly took apart the shower mechanism and diagnosed that the low water pressure issue was due to the pressure regulator valve that had been both clogged and destroyed by sediment not by the part that Cole from Champion had indicated was bad.
  The back of the pressure regulator valve has two ports for the hot and cold water feeds and both of them were plugged with sediment but one of them had been blown apart by the sediment being driven thru it like a bb fired under high pressure as this part is made of plastic (like many newer plumbing parts). Due to this the part was unrepairable and needed replacement but given the late hour no one was open to source the part. MSP Plumbing came out first thing Monday morning with the proper part and in less than an hour our shower was fixed. Nick from MSP Plumbing became our new best friend.

In summary our water heater replacement cost $1369 + $22 for an unneeded part and an additional $423 to fix the damage that Champion caused for a total of $1814. Champion should have taken more care to make sure that the sediment was purged from the plumbing pipes as much

Based on our experience it's evident that Champion is only interested in how many installations they can do each day and could care less about doing quality work. In our case this caused the inconvenience of not having the use of our only shower for 4 days and could have been tragic had we not discovered the potential carbon monoxide issue.

We recently called them to do a simple job - update the gas shut off valves on our water heaters (for a duplex rental property).  In order for him to do his job, he had to turn off the gas (main valve on the exterior of the property) going into the house. When the service plumber - Pedro Berrios - left, our water heater wasn't functioning and our gas furnace was off.  We had to manually turn our water heaters on ourselves and our gas furnace is now no longer functioning (as a result of it being off for several hours).  He informed me this was all a coincidence and it had nothing to do with him.  Unless you want to spend more money, do not call this company - all they do is cause more problems.

If possible, I will give them a zero. Feel taken advantage .Signed  up for their their service plan. When the technician arrived, he was vulgar informed me that he had five years of school, and that's why their price was so elevated. He proceeded to call management to report to them that I was arguing with him because I asked him why is his price twice as much as other guys.