Best Drain Installation in Saint Paul MN

What a fantastic experience! Roman quickly replied to our inquiry (drain problems) and promptly arrived at our place. On top of that, he provided expert service and support, ensuring he solved all our drain problems and answered our questions. Within minutes of talking with Roman, I knew we'd be his customers for life; we'll continue to hire him for any service he and Rescue Sewer & Drain offers. Look no further if you want the rare combination of a knowledgeable, honest, friendly, clean, and meticulous expert. I would recommend him to anyone and will unquestionably be a repeat customer again and again.

Legend Services installed a new Day & Night brand furnace in our home today.  Their service was thoroughly knowledgeable and professional from initial visit to assess the situation, to their estimate, and the actual installation.  They arrived on time, completed the work very neatly in just a few hours, and cleaned up spotlessly when they were done.  I would highly recommend this company for heating, A/C and plumbing work.  Truly one of the most professional service providers with whom I've worked in the 29 years that I've owned the home.  Thanks for an excellent job!

Dan was awesome- I had a hole in a pipe in my ceiling and he was there within 30 minutes or less. He was courteous and professional as well as going so far as to vacuum up the majority of the ceiling dust and debris. I highly recommend him.

Outstanding!  Service, courtesy, promptness...,
Our a/c went out Saturday 26th!   my husband called around, found Metro...,  the rest is history

Miguel  our tech. That came out , is a WONDERFUL young man . Knowledgeable, polite- HONEST!  Excellent service!

Prompt and friendly service, rapid response time, solved my issues without any nonsense. Great work.

We are in the market for furnace repair and or replacement and I contacted Jakes, they responded immediately and were very professional and helpful. Unfortunately my job is urgent and they did not have a tech available (busy time of year) but I want to give them five stars for promptly and professionally responding to me. None of the other companies I contacted have responded to me yet, and I sent out my inquiries over 2 hours ago.

I am a senior who over the years has had some experience with plumbers. However, I ran into a problem that none of the plumbers I hired were able to repair. Our upstairs shower began leaking down into our kitchen. It was not immediately apparent since it was leaking behind the crown molding of the kitchen cabinets. Over time, I had a parade of experience plumbers in my home working on this and none of them could find the problem. After one plumber thought the problem was fixed, we ended up with water running down our kitchen walls, out an electric outlet and out on to our counter top. Not getting any results, this got costly and we gave up. We just didn't use the shower. Many years later, and out of shear frustration, I made another attempt to find a good experienced plumber. After numerous phone calls, Jim Murr Plumbing was highly recommended. I was afraid to get my hopes up, but this time we got lucky! Jim came out to our home, and we explained all of the problems we had gone through over the years and to his credit, he did not try to run away. Essentially, the job was quite complex, and involved other issues as time went on. However, we could not be happier with the out come. Jim sent the A team over to our house and they wasted no time. They also carefully explained along the way everything that needed to be done and the costs involved. Surprises like the wall being moved. Also, after all that we had gone through, we decided to put in a tile shower. And fortunately, Jim had just the guys to do the work! The quality of the work was exceptional and we were thrilled with the results. We also have a greater appreciation for the work involved. I have recommended Jim Murr Plumbing to others.

I'm generally handy around the house so I tried many things including attempting to flush out the clog by dumping boiling water down the drain, using baking soda and vinegar mix and dismantling the drain and snaking the pipe myself... One trip to Menards, three hours and a sore back later finally I gave in and decided to contact a plumber.

I called several plumbers including one plumber that was highly referred by friend. I was told by that company they would charge me double-time due to the weekend and suggested I call back Monday. I called back 8:30 am on Monday and they told me they were fully booked for the next two days and they would call me back if they could fit me in.

The last place I called was Affordable Sewer and Water for the St. Paul area (I live in Maplewood) the operator was professional and gave me and quote which was aproimately $70 cheaper than all the quotes I received that morning plus they were able to schedule me right away so I set an appointment for that afternoon.

My Drain is now free of clogs after the plumber used his 60-foot power snake to clear it out. After all of this I still haven't heard back from the two companies who said they would call back. The plumber was conscious and respectful of my house and put on boot coverings and didn't leave any mess whatsoever. I'm completely satisfied with the service Affordable Sewer and Water has provided, they communicated their fees clearly and efficiently performed the job. I will contact Affordable Sewer and Water first next time I have plumbing needs.

Pros: Clear pricing, overall friendly and professional service, on time

These guys are a joke.  The bank I bought my house from sub-contracted them to do plumbing repairs on my house, probably picked them at random. I would never have chosen them.

Their guy sat in my basement smoking cigarettes, doing nothing, charging by the hour while he waited for the city water utility to turn on the water main.  I never asked him to wait in my basement. If I had been there, I'd have told him to do his job or get lost.  Instead, because he hung around doing nothing under the pretense of working, they got to charge me for three times the amount of labor they actually performed. The truth is, he was unable to do any work until the water main was turned on.  Very, very shady. They also charged me an enormous truck fee (around $70) just for getting off their duffs and driving a mile and a half to my house.

In spite of how skeezy this all was, I never disputed the fees or how they were calculated even though I knew I was getting screwed.  I didn't want to wade into the quagmire of smalls claims court as I was trying to get my house into livable condition.

The bank stupidly paid in advance for the work, cut them a huge check and told them to remit the remaining balance to me after they took their cut for their labor. Even with all of their hidden fees and questionable charges,there was still a sizable sum left over.

Well, you can guess how that turned out.  I had to threaten to sue them, file complaints with the BBB, and repeatedly call one of the plumbers at his other job before they finally cut me a check for the outstanding balance.  It took weeks to get my money back.  That money wasn't a gift from the bank.  It was slated for other repairs that needed to be done as part of our signed contract.  Everyone deserves to be able to move into a house that has a functioning toilet and running water.

It sure seemed like they were trying to rip me off in any way they could.  The bank made it easy for them, and they took every advantage they could of my situation.  

My advice: steer clear.  And if you are ever in a position where the bank you are buying your home from is paying for repairs to be performed, if those repairs are going to be performed after you move in, make sure you're the one choosing contractors and subcontractors.  And don't allow anyone to make bids who has bad reviews.  I don't know if Tschida Brothers did before, but they do now.

Thank you so much for the prompt and professional service that you continue to show us! we are so happy with you guys!

I received a direct mail piece from these guys about a sale on upgrading my HVAC equipment  a while back. I figured yeah, typical stuff. I decided to call them just to check it out since I knew my system was almost 20 years old.

As soon as I met with them, I knew this was not your typical scam or budget company. These guys know their stuff. Wound up having a full system replaced. They were simply amazing. Top notch crew, all of which couldn't help telling you how much they loved their job, and their attention to detail really showed.

Then I met Corey, the owner, and I knew where these guys got their work ethic. He was not happy until I was totally satisfied. Changes to the system from things I hadn't thought about were never a problem.  The yearly maintenance plan sounded expensive at the time but the argument about protecting the investment  was sound.  Now I'm glad I did.

Here I am 5 years later. The system still performs like it did on day 1. Their people do preventive maintenance  twice a year (they call you to schedule the free service .. no hoping you forget stuff). Any issue is immediately corrected. They have 24/7 service which I've  had to use once. They were fast and less grumpy about being called in the middle of the night than I was!

There are not enough good things to say about these people. May not be a cheap budget outfit, but you truly get even more than you pay for with them.

If you enjoy a big marketing pitch to get a Dean's membership before they even look at your problem, call Dean's. If you enjoy listening to a young kid with an iPad tell you your plumbing problems are huge and bigger than you even imagined, call Dean's. If you can wait for ten minutes until your Dean's professional figures out your estimate on his iPad before he tells you that replacing your kitchen faucet will cost you $938 (and he'll throw in the valve replacement for free), call Dean's. I told him to leave. Master's Plumbing showed up, and in less than an hour installed my new faucet and two new valves for $214. Dean's is a bait-and-switch nightmare, and  I'm pretty sure since I'm in my late 70s they prey on seniors. Awful.

Racist. Don't waste your time and money.

Btw Clint, although we may not be of the same color or decent as you, our money are the same color and have the same value. Your lost!

Had Terry Overacker plumbers replace a main valve that had a small leak .I arrange the city turn water on the day that Terry said that his crew was in the city. Terry Overacker said he dosent charge a trip fee and his crew would look at job and give me a EST .One of the plumbers was told to go to the truck and brought in a prewritten EST even though they had brought in there EST tablet in the house  and were looking repair. I Paid  $495.00 for a valve  that may of cost $50.00 retail. The  plumbers were there for about 40 min if that [400.00 dollars a hour?] The valve they replaced   was threaded not soldered.  Writing this so you have other options plumbers to call and you should.  I kick myself for not believing  the reviews I seen but they are correct. I try to support businesses  in my city  and Terry Overacker is in Anoka. But will not use this company again. Thanks Steve M

We decided to purchase a new high efficiency Rheem water heater at Home Depot and have them install it on a Thursday. Alex from Champion Plumbing LLC (a HD subcontractor) arrived and started the installation. He quickly removed our 14 year old water heater and installed the new one. Upon completion he opened one faucet to clear the line of air and after payment he quickly left.
 At first we thought everything had gone really well until 2 hours later when we noticed that our shower spout didn't have enough water pressure in either of the lines to get the shower diverter to work at all even though it was working fine prior to the water heater replacement.
 Also my Heating and A/C contractor pointed out to me that the vent pipe work that Champion had done for $69 additional
was not done correctly. It wouldn't pass code (end cap was missing which could allow carbon monoxide to enter our home).
 We contacted Champion only to find out that they had closed an hour before (at 5pm) and despite their website stating they had emergency service, the person that answered their phone indicated that they could not send someone out until the following day. I left a message with that person to have the manager or owner call us back as soon as possible as they had left for the day.
 We then contacted Home Depot and again we were told that there was nothing that could be done until the following day. I asked for a manager and was told no one was available until Friday. I left a message to have someone call me back ASAP.
 On Friday morning it took numerous attempts to get a hold of someone at either Champion or HD as neither one had the courtesy to  return our calls. I finally got a hold of someone at Champion and they indicated that they could send someone between noon-4pm. The plumber (Cole) from Champion arrived around 2pm and did rectify the vent pipe issue but told me that the shower issue was due to a bad mixing valve and wasn't their fault. He indicated that he would have to charge an additional $285 for that repair (this was in addition to the $1376 we had paid the day before for the water heater and installation) but wasn't sure if he could get the part (he said his part supplier may or may not get back to him yet today ) and we might have to wait until sometime the following week as it was now around 2:30pm on Friday. As this was our only shower/bathroom and not having it working for the entire weekend was not acceptable.
 As Cole was wrapping things up I called a plumbing supply house that indicated that they probably had the part in stock but if I could hold a moment they would check their stock room to confirm.
 Cole from Champion was about to leave and I asked if he could wait a moment to see if the part was available? He nodded yes but a moment later he went out the door and left.
 As it turned out I was able to get the part that Cole said we needed within the hour for $22 and due to the bad service from Champion I decided to install the part myself. As luck would have it ...Cole was wrong and that part didn't solve the issue.
  I called around a dozen plumbers late on Friday afternoon and couldn't get anyone to come out that day even with emergency service and the higher emergency rates.
  I finally found one company MSP Plumbing that could come out on Saturday afternoon. They quickly took apart the shower mechanism and diagnosed that the low water pressure issue was due to the pressure regulator valve that had been both clogged and destroyed by sediment not by the part that Cole from Champion had indicated was bad.
  The back of the pressure regulator valve has two ports for the hot and cold water feeds and both of them were plugged with sediment but one of them had been blown apart by the sediment being driven thru it like a bb fired under high pressure as this part is made of plastic (like many newer plumbing parts). Due to this the part was unrepairable and needed replacement but given the late hour no one was open to source the part. MSP Plumbing came out first thing Monday morning with the proper part and in less than an hour our shower was fixed. Nick from MSP Plumbing became our new best friend.

In summary our water heater replacement cost $1369 + $22 for an unneeded part and an additional $423 to fix the damage that Champion caused for a total of $1814. Champion should have taken more care to make sure that the sediment was purged from the plumbing pipes as much

Based on our experience it's evident that Champion is only interested in how many installations they can do each day and could care less about doing quality work. In our case this caused the inconvenience of not having the use of our only shower for 4 days and could have been tragic had we not discovered the potential carbon monoxide issue.

Pedro was the technician who stopped at my house and I don't know if he is the owner of the company or just works for them but he is the only in-home technician that I have ever had a truly horrible experience with.  I showed him the problem in my basement and after some examination, he tried to show me in my pipes where the problem may be coming from.  All of that was just fine but, honestly, I couldn't get too close to the guy because he was soaked in cologne and the smell of him was giving me a vicious headache.  He didn't seem to appreciate me not wanting to get close to him and started to speak to me in an agitated manner. He asked me questions about the work done prior, which I hadn't been home for.  I called my husband and asked him questions about the work done previously to the pipes and Pedro kept talking over me as I was talking on the phone or trying to listen to my husband speak.  I put my husband on hold and asked Pedro not to interrupt me, I couldn't talk on the phone that way.  He said If you don't want my help, fine.  Pay me and I'll leave.  I wrote him a check and he stormed out.  About 5 minutes after he drove off he came back and parked in front of my house.  He got out of his van and stormed halfway up the driveway like he had something else on his mind, and by God, I was going to hear it.  Then he turned away and left, like he had changed his mind.
I have dealt with technicians in my home a lot and this was the first time that I felt uncomfortable and a bit unsafe.  Seriously.  Do NOT do business with this company.

oh geez. i thought i would hurry and worn people to stay away from this company but hundreds of people beat me to it!!!!!!!!!!!!!!!!

if i could give it  -1 stars that would be too good.

total scam:
#1 called to service my furnace, nothing was wrong just thought i should.  quote for $999 dollars because you need a new gas valve gas was leaking, and it is very important to do it now! showed me a video of a fake test of how he discovered leak. he loosened something.... seriously. after high pressure sales pitch with immediate payment before services that would start the next day.  called someone whom i trusted the next day... guess what .. no gas leak! furnace was in perfect condition.------------------------------------------------------#2  while waiting for a part to be delivered??? person asked if it was okay to check my a/c unit outside... said sure.  here is what he said needed to be done.  chemical to clean outdoor unit $219  recharge a/c system with refridgerant $1197  disconnect and run test $399  instal refridgerant caps $97        high pressure to have me pay right now! and have it fixed pronto.   well, this was a new a/c unit.... jokes on them -  they tried to make me believe it needed $1912 to repair!!!!!  it was new!!!!!     how do they sleep at night  disgusting sham                     thank god i have some common sense.  or i would have been out $2,900 dollars.