Best Doorbell Installation in Saint Paul MN

Tyler is personable, responsive and got the work done in a timely manner. I look forward to hiring him again in the future!

I came into work this morning to find our office was at 80° due to a broken air conditioner. I called another company before calling Air Mechanical and the other company I called answered the phone with a YUP? and then a pause. I want nothing to do with a business that can't even answer the phone in a professional manner so I decided to look elsewhere. After doing a little research online, I decided to give Air Mechanical a try. The person that took my call was courteous (unlike the first place I called) & assured me getting service same day wouldn't be a problem. Within a few hours I was given a call letting me know someone was on the way. The technician Albert arrived in uniform with a fully stocked and marked service truck ready to fix the problem.

After Albert introduced himself, I gave him a run down of the problem we were having. As luck would have it from the time I placed my service call to Air Mechanical to the time he arrived the air conditioner of course was working just fine by the time he arrived on site. There is nothing worse than having a serious problem with something that is an intermediate problem as this can make it very hard for the technician to diagnose if the problem isn't actually occurring. None the less I gave him a run down of what was going on with the air conditioner.

I was a little worried he wouldn't be able to find the problem since it was working when he arrived. It's easy to just give up & say I don't see any problems. Albert took the time to actually take the unit apart to get to the bottom of what was going on which turned out to be a bad capacitor that was causing the unit not to blow any air. Not only did he figure out the problem while the unit was still working, but he had the part that he needed to fix it on his truck to get the unit back in business. He explained my repair options and recommendations along with showing me a picture of the bad part.

He could have very easily said everything was working fine, charged a service call and been on his way but instead he took the time to get to the bottom of the issue and fix everything in one visit. I am someone that has a lot of experience dealing in a time sensitive field service industry and I was very impressed with my experience from start to finish. When the value of a service exceeds the price, price no longer becomes an issue & the price is justified by the kind of service you receive. This stands true for any service company. I will absolutely use them again as it's hard to find good service companies anymore. If you value your time and want to just get it done without worries, give Air Mechanical a try.

Would not recommend this company to even my worst Enemy.   They are nothing more than rip off artist.  Had a technician (used VERY loosely) come out and explain that our a/c unit was going to need some major parts replaced at an exorbitant amount of money $3000 or in his opinion to just replace the whole system for a mere $1000 more.   Happen to get a second opinion on the matter and low and behold for less than the cost of these con-artists to come out and describe all the things wrong with my a/c unit we are up and running cool and comfortable.  I did contact Alex and then also spoke to Greg to allow them to make this right.  They chose not to even attempt to make this right.  I would RUN from this company there are so many more out there that are better and that are actually TRUSTWORTHY.   They will belittle you, talk down to you and this basically explains how they do business.

I asked three HVAC contractors for estimates to run ductwork from a new range hood through my roof. The range hood that I had planned on purchasing had a CFM range from 350 to 900. Service Today sent a technician out to give me an estimate to do the work. I mentioned that I had heard that the maximum CFM allowed was 300, according to the City. Service Today, after looking at my furnace room, assured me that putting a 900 CFM unit in would be no problem, and gave me a quote to do the venting. As they were cheaper, by quite a bit, and seemed professional. The second contractor said that I could not install a hood with the 900 CFM rating. At this point I called The range hood company to put a hold on my hood order, as I thought maybe there was some merit to the CFM restrictions. I also called Service Today and spoke with Ashley. I told her my concerns and that I was holding the range hood order. I asked her to check with the city to make sure their work was according to code and that it would pass inspection. She said she would find out and get back with me. After a few phone calls and messages to her, I finally  received a return phone call, assuring me that this would pass inspection through the city of Lino Lakes. With this information, I gave the go ahead on my range hood order and set up an appointment with Service Today to start the work. Two service people arrived on time to do the work. However, they were confused as what they were to do. When I mentioned that they were to install venting through the roof, they told me that they were only there to mount the range hood to the wall and they were not authorized to work on the roof. After a lengthy conversation between the crew and their office, they told me they would schedule a different company to do the roof and venting work. So, they installed the hood only. They were sitting and standing on my range while installing the hood. (later I would find that the oven wouldn't work, assuming  they were responsible for this)Service Today then contacted me to explain that the person who came out to give me the estimate had left the company, explaining the he was disgruntled with the company, They also explained that they weren't even sure what work needed to be completed. I explained that I needed 8 metal ductwork to be installed that would run from my hood through the roof and capped off. They said that would have a hard time doing this at the price I was quoted, but would complete the work, so they scheduled a roofing company to come out. When the roofing company arrived, they mentioned they were here to put in PVC piping, not metal ductwork for venting a range hood, so they left. At this point I was more than annoyed with Service Today, called them to tell them about my dilemma and that my oven was no longer working, as well. They apologized, and said they would get back with me.. After a couple of days, they called me to tell me they could not do the work, wanted to refund my $70 estimate and that they would pay the oven repair bill. They did refund my $70. I am not holding them responsible for the oven repair, as the Wolf technician assured me that it was not caused by the idiots that though it was a good idea to stand on top of my range. I can understand a disgruntled employee giving me incorrect information. What I would like to find out is the reasoning behind Ashley's lying to me regarding contacting the City of Lino Lakes building inspector and assuring me this was acceptable. She is not a disgruntled employee, as far as I know, and is still employed by Service Today. I now have an expensive range hood that I cannot use because of her. The cost to repair the oven was actually more than the cost of the range hood, but it would not be right to expect them to pay for this. Finally, I called to speak to the owner, regarding my dissatisfaction. I was told that he would contact me within 48 hours. That was 5 days ago.

Hi Mark, we are sorry to hear that you did not have a great experience. We would love for you to give us a call and let us know what we can do to make your experience better or how we can resolve any concerns you may have!

In response to your response:
Please read my review before responding. If you had, you would be aware that I did reach out to Kent Boll 5 days ago and have not heard back.  Would you like for me to call again?