Best Solar Panel Installation in Saint Louis MO

Faszold has been FANTASTIC to work with.  They were able to come over at 9pm and get a dying AC unit to work again so my family could survive the next few days.  During the late night repair I knew my unit was WAY past it's life and felt really comfortable having them replace everything with a much more efficient and modern unit.  Just a few short days later they were able to install everything while I was at work and I came home to a comfortable home.  No mess was left, everything installed very professional.  I recommend Faszold to everyone!

We really appreciated the kindness of the men and women we interacted with at Tiger, and we were thankful for their initial quick response. But speed and kindness don't always equal competence, which is where we got caught. Our house is on a septic system, and on a Monday afternoon we started having sewage back-up into our bathtub. We called Tiger immediately and they sent someone right over. He spoke with my wife (since I wasn't at home) and told her that we could try a cheaper option of a few hundred dollars that included snaking the pipes to try to unclog the blockage. However, he thought the blockage was most likely connected to corrosion and/or blockage in the original cast iron pipes that we still had from the house wall to the septic tank. He also explained a $3300 option, which he specifically said included replacing the old pipe running from the home foundation wall to the outside/septic area. As part of this option a septic clean-out would be installed on the way to the septic tank (which we didn't currently have). He also told her that the current pipe fixing on our cast iron pipes was not up to code. Based on this information, we decided to bite the bullet and chose the more expensive option. However, when they came the next day to do the work, they didn't do the work he had told us, they didn't replace the entire pipe he said they would, and when we started checking into it, they said that our cast iron pipe fixing was fine and wouldn't be a problem with house-codes when we want to sell. When challenged, they offered us a $500 refund, but this was unacceptable because the only work they ended up doing was digging out and replacing about 3 feet of old PVC pipe and adding a sewer clean-out. Ultimately, all we had was a clog at the end of the pipe that led into the septic which was discovered when a septic company cleaned out the tank, and after a long letter and some pushing, we finally talked them down to only $2000 for a job that wasn't what we originally agreed to. I don't believe their initial representative lied to us, but he was incompetent at best and they would not stand by what he told us. And because of this, we are paying more for the work they did do than we feel is reasonable based on other estimates and the miscommunication. We would NOT have chosen the more expensive (and as it happens, ultimately unnecessary) job had it not been for the misinformation we were given. And we should not have been charged the same price for a job that only included a portion of what they said it would include. It felt like a shady deal all around and we're sorry we chose Tiger and will definitely not do so again.