Best Lighting Installation in Saint Louis MO

McNeely & Son is truly a fantastic service. Last year on a holiday, my A/C stopped blowing cold air. Being an individual with no skills or knowledge in this line of work, I dialed multiple companies freaking out and they said, we don't do work on holidays or our holiday rate is 4x. I then found McNeely and Son. The gentleman who runs the organization picked up immediately, was able to diagnose the issue within 10 minutes of being there, and fixed my AC efficiently. He even took the time to check and make sure there wasn't any residual moisture in my duct work from condensation build up. As far as I'm concerned, they have my business for life. I will be putting in a general maintenance request in the next few weeks to check on my furnace.

Be very aware of the pricing before you get into anything. I had an A/C unit stop working on the Saturday before Labor Day. I did some research and knew it was either a contactor or capacitor in the outside unit, but knew I couldn't get parts until Tuesday, and didn't really want to tackle it anyway. I called Tiger on Sunday, expressing my reservations about a weekend service call, but was reassured by the dispatcher that Sunday was a regular day, and if I waited until Labor Day, there would be a holiday charge. The $99 service call fee (applied to the charges if they do the repair) seemed reasonable and in line with everyone else in the area, plus it was hot that weekend. The tech came out, and sure enough, replaced the capacitor and had the unit running in about 45 minutes or so. Then the fun started. The part he replaced was about $20 on Amazon. The amount he wanted to charge was about $530, flat rated with no breakdown on price. When he saw the look on my face, he immediately said he could waive the service call fee, leaving me with a bill of $430 - still a ridiculous amount for less than an hour's work. I paid the bill, but immediately know I was calling them back on Tuesday to straighten out the bill.

I called and we played phone tag for a few days before coming to an agreement that they would refund part of my money. In the course of the conversation, it became apparent they have a seriously flawed business model. Everything is flat rated, with no breakdown of charges available. I tried for 20 minutes, and still couldn't get the service manager to break it down for me. I even allowed him $100 for the part, just for the convenience of having it and hauling it around on the service van and asked him if $330 was a fair hourly charge. He had the nerve to tell me he thought that it was fair, then proceeded to tell me that if I was unhappy with the price, I could have had the tech take the part back off and only pay the $99 fee. I would have never thought that was an option. I told him if I charge customers that rate, I'll quickly be out of business - and I work for a much larger field service business than Tiger.

The tech was competent and professional, other than trying to push their service contract on me. But I reiterate - know the price before you let them get too deep into the job.

Beware of Unreliable Contractors!

Hey everyone, I need to share a frustrating experience I had with a contractor who not only did a shoddy job but also refused to come back and fix their mistakes.

I hired elite Home services to complete a project at my home, expecting professional and quality work. Boy, was I wrong! ‍ From the moment they started, it was clear that they lacked attention to detail and craftsmanship. The end result was a disaster, to name just a few issues , my tenants can't get full use of their bathroom faucet after they installed the new faucet, I couldn't get an answer as to why my light fixtures we're not working when doing an electrical inspection just over all they have me sloppy finishes.

Naturally, I reached out to elite Home services to address the issues and have them rectify their mistakes. But to my utter disbelief, they flat out refused to come back and make things right! ‍ after I threatened to take them to court they then offered to come back out, but only picking and choosing what they feel is a completed job, but then never setting a confirmed time to come out to do the rest of the install correctly .
It's as if they took my money and ran, leaving me with a half-finished and poorly executed project. Talk about unprofessionalism!

I've tried reasoning with them, explaining the importance of delivering on their promises and fulfilling their contractual obligations. However, they have shown no remorse or willingness to correct their errors. It's incredibly frustrating and disheartening to be left with a subpar job and no resolution in sight.

I'm sharing this review to warn others about the unreliability and lack of accountability displayed by elite Home services. If you're considering hiring them for any project, I strongly advise against it! Save yourself the headache, disappointment, and wasted money.

Let's hold contractors like elite Home services accountable for their poor workmanship and refusal to stand behind their services. We deserve better!  Spread the word and help others avoid falling into the same trap. Together, we can make a difference!
DO NOT GIVE THIS COMPANY YOUR CREDIT CARD INFORMATION UPFRONT

#UnreliableContractor #ShoddyWorkmanship #NoAccountability #CustomerReview #AvoidAtAllCosts