Best Gas Furnace Repair in Saint Louis MO
Great company to work with. I called late at night for a clogged drain and received a quick response. I was extremely satisfied with the service and the price was a great value! Will definitely recommend and use this company again in the future!
Saint Louis, MO
Sean completed the job same day. He was thorough, friendly, and reasonably priced. Definitely recommend him.
Saint Louis, MO 63125
They answer quickly, send out techs fast, and are honest. I worked with Angelo and he was fantastic at giving options, being fast about it, and giving a great price. Guys like that will have me coming back for all of my hearing and cooling issues.
245 Chesterfield Industrial Blvd, Chesterfield, MO 63005
I called at 7:30 AM this morning to make an appt if possible for after 3PM today. I specifically asked how late technicians worked and was told it just depends. I also told the lady this was not routine as I was having problems with my air not working. I told her that if they are that busy to let me know so I can make other arrangements. I received a call shortly after 5 PM stating no technicians are available and they want to reschedule. Unfortunately I work 12 hours the next 4 days. Thanks for all your help Anton's!
Saint Louis, MO
We were never their customers by choice; we had a yearly service package with another company that closed and that company transferred (I'm guessing sold) their customers to Tiger.
So, we had them come out to do our yearly HVAC service. What used to take 45 minutes took, I am not joking, over two hours. Most of that time was them trying to hard sell us products at ASTRONOMICAL prices. The poor, kind, patient technician had to sit there and hold an iPad for us to look at while a salesman on the tech's speakerphone talked (and one of was furiously searching on our phone to see how much these things really cost - the markup was mind--blowing). I telecommute so I was at work and this kind of time out of my day comes at a significant cost to me but this guy didn't care; his technician was in our home so we were therefore obligated to sit through the whole thing. All I kept thinking was, you've completed the service: please, please leave.
Afterwards, the salesman texted me **daily** continuing to try to sell me products (not taking my non-responses as a gentle hint) until I finally told him straight-up that I wasn't interested.
Watch out for their Tiger Club - look at the fine print. Note that once you join, they don't make it easy to quit.
In my world, a company's ethics are as important as their service. This company misses the mark in that category.
[And spare everyone of the company response indicating you can't find anything in your records that looks like my account/experience. People don't get on Yelp and make up detailed stories about companies for no reason. You're better off just not responding.]
So, we had them come out to do our yearly HVAC service. What used to take 45 minutes took, I am not joking, over two hours. Most of that time was them trying to hard sell us products at ASTRONOMICAL prices. The poor, kind, patient technician had to sit there and hold an iPad for us to look at while a salesman on the tech's speakerphone talked (and one of was furiously searching on our phone to see how much these things really cost - the markup was mind--blowing). I telecommute so I was at work and this kind of time out of my day comes at a significant cost to me but this guy didn't care; his technician was in our home so we were therefore obligated to sit through the whole thing. All I kept thinking was, you've completed the service: please, please leave.
Afterwards, the salesman texted me **daily** continuing to try to sell me products (not taking my non-responses as a gentle hint) until I finally told him straight-up that I wasn't interested.
Watch out for their Tiger Club - look at the fine print. Note that once you join, they don't make it easy to quit.
In my world, a company's ethics are as important as their service. This company misses the mark in that category.
[And spare everyone of the company response indicating you can't find anything in your records that looks like my account/experience. People don't get on Yelp and make up detailed stories about companies for no reason. You're better off just not responding.]
Saint Louis, MO